I2ioptometrists Reviews 340

Very friendly and welcoming reception staff and excellent eye test, with detailed feedback from Stephen Gallagher, Optometrist.

Over 20 years since my last visit to an opticians. I was very impressed with the friendliness and the professionalism of the team at I2i.
Would highly recommend.
Derek Hemphill.

Earlier this year my wife had her first visit to I2i and received the best customer service she has had at an opticians. I had no hesitation to return and visited the store to get my new glasses. Amazingly I had my eyes tested, frames picked and walked out the store with my new glasses within 90 minutes. The level of customer service, skill and knowledge you get from I2i sets itself apart from the high street chains.

I visited the Glasgow Howards Street store today, I couldn't be happier the expertise and professionalism of the three staff members in store today, it was first class + . They took their time with me, advised what was best for me, and I felt no pressure for a sale.
Today where its hard to find good customer service I was astounded how differently this store was dealing with my new eyewear.
Looking forward to 121 Opticians being my go to store for eyewear.

choice of lenses and frames
time and attention taken to ensure the best solution for the customer
customer interaction

Having been a customer for well over 20 years I have nothing but praise for the quality of service and expertise given by i2i. The staff are always courteous and considerate. I would have no problems in recommending friends to use the firm for all optical matters.

I recently visited i2i in City Center for an eye exam with Mr. Stephen, and I couldn't be more pleased with the experience. Mr. Stephen was incredibly thorough and took the time to walk me through every detail of my exam. He was patient, kind, and made sure I understood all aspects of my eye health, which really put me at ease.

Afterward, David assisted me with selecting new frames, and he was fantastic! With so many options to choose from, it can be overwhelming, but David made the process enjoyable and stress-free. He has an amazing eye for style and helped me find frames.

The entire team at i2i in City Center was friendly and professional, creating a truly pleasant experience from start to finish. If you're looking for expert eye care and outstanding service, I highly recommend Stephen and David and the full team at i2i

If you are a Glasgow-based glasses-wearer and are not choosing i2i optometrists, then I feel sad for you.The staff were a delight to talk to on my recent visit to collect 2 pairs of glasses ordered through my local branch in Finnieston.I expected to wait an hour to get some lenses fitted but it was done while I chatted to Alexandra, Jen and Stephen, who fitted my reading glasses for me and explained the prescriptions.I am delighted with my glasses, and the service I received. As with my local branch, it was a personal, welcoming experience.In a world where everything is becoming automated and impersonal, it is a pleasure to be reminded that a few independent businesses, like this one, still place high value on the human being they are providing a service to.

Friendly and professional staff. A warm welcome into store and a nice environment.

Fantastic experience from start to finish. A lovely store with an excellent choice of frames and lenses at very competitive prices. The staff are outstanding, highly knowledgeable, friendly and helpful when choosing frames, special mention to Mikey, David and Sarah, who took the time and care to ensure the right choice of frames, and positioning of my complex prescription. I’m delighted with all my glasses, which were ready to collect in about a week, and would highly recommend i2i. 10/10

Extremely helpful service as always. This is the third frame I have purchased from i2i. The staff go above and beyond every single time I am in store to make sure i get exactly what I am looking for.
Will be returning for my next frames!

Super efficient, friendly, knowledgeable and chatty staff.

Very professional, friendly and reasonably priced optometrist. I can higly recommend these guys.

Excellent service. Eye check and choosing new glasses.
Friendly, helpful and not rushed. Tried lots of pairs of glasses. Photos taken to compare. Opinions offered when asked. Thank you!

Amazing told them I was worried too due to experience elsewhere. First time in 19 years going they were great. Highly recommend wish I could give more than 5 stars

Great friendly experience.

As always staff very welcoming and friendly. Eye test very thorough with good explanation and feedback throughout. Choice of frames is excellent and clarity about different lenses that are individually suited are explained. All excellent - thank you.

Welcoming, friendly, supportive - and very professional (and honest!)
Unlike many optometrists they don't try to talk you into new spectacles you don't need.

Once again a highly comprehensive eye test using the latest equipment coupled with a thoughtful and valuable discussion of my eye issues and options.