I2ioptometrists Reviews 340

I recently visited i2i in Howard Street Glasgow when I was looking for new glasses. This is not the first time I have purchased a complete pair of glasses from this store and on both occasions I have been extremely satisfied. There are many places in Glasgow that offer similar services and the choice can be overwhelming. I have been to several opticians over the many, many years since childhood that I have been wearing glasses, but this is definitely one of the best. They have an amazing selection of frames both on the shop floor and behind the scenes (which they are happy to bring out and show you based on what they feel you would like and suit). Staff are friendly, helpful and make you feel genuinely valued as a customer. They give you an honest opinion on what suits you, and I have never felt rushed or pushed to make a decision on what is such a considered and important purchase. In the end, I actually bought a pair of glasses (Cutler & Gross) that I wouldn't have found or even considered elsewhere. I could not be happier with them and have had many compliments! I'd like to give a special mention to Mikey who helped me choose. His customer service, knowledge and helpfulness were outstanding. Will definitely purchase from this store again and would highly, highly recommend.

Five star friendly service from eye test to getting first set of glasses. Best selection of brands and frames! Wife is a customer also and always receive first class service.

All staff are always happy to help. Nothing is a problem to them. The selection of glasses is amazing. All in all a great experience going to this opticians.

I was very happy with the service I received this morning. Staff were welcoming and Sarah (?) was helpful, patient and knowledgeable. Great job thanks.

Customer service is excellent and great stock of frames.

Disappointed , using the shop in Howard St for many years and purchased many pair of C&G frames and Varilux lenses. So got an eye test and they recommended a stronger lens ,no problem. So David informed me Varilux had a deal on second pair of lens are 50% off so I got the offer. So the bill was £610 for my 2 pair of C&G to replace lens which I enquired about price , was informed each pair had added £50 due to not purchasing new frames . But I purchased these frames and original lens from yourself ! Was explained to me every frame in the store has an added £50 incase lens is not purchased and vice versa if only lens . In the end they took £50 off as they couldn't find the purchase of the other frame, I was charged £50 so if I didn't enquire I would be down £100!

My wife and I have been using I2i for a few years now. We really appreciate the personal service and their great choice of quality frames. Happy to recommend

Once again excellent service from i2i.
Had a worrying issue with my eye sight. Was seen at short notice and Steven gave me a comprehensive examination identifying the problem with treatment advice. This is a professionally managed Optometrist which I would highly recommend.

The most helpful opticians ever. Really knew the stock and was able to advise on suitable style for me. Normally I try on every pair in the shop looking for something that’s right. She brought half a dozen of the most suitable and was honest about how they looked. Friendly and approachable as well as knowledgeable. We had a good laugh with her as well would really recommend.

Very friendly & helpful and offered advice on what best suited me.

Experience with I2i was great. Visited the Finnieston branch where Lisa saved my broken spectacles by realigning them perfectly and also helped me select my new Oakley glasses and gave really good advice on how I need to maintain them. 10/10 would recommend it to friends as well!!

Great service, friendly people, good range of products

Always served with a happy smile and so helpful when you can’t make up your mind what pair of glasses to choose.

Very professional service and a thorough eye test as usual.

No hesitation is recommending I2i to anyone needing an eye examination or frames/glasses.

Very friendly, professional and knowledgeable team with a great range of glasses to choose from. Highly recommend

As always my wife and I received a very thorough,friendly and efficient service ,carried out by staff who are a credit to the company

Comforted that my eyes were examined in detail by specialists - including cataracts and pressure.

The Service is very very good and deserves a 5 star.
The choices of products and knowledge of products is very very good 5 Stars and they do know how to deal with complicated Scenarios like mine.
Some passing of information between people could perhaps improve as sometimes I get contradicting information.
But overall the Service is good and it seems you are well looked after. (I have used 4 different opticians so I can compare this very well)

Fabulous service and amazing range of glasses . Wonderful staff who guide you through the process . Will be back 😂

Great service as always. Even a small mistake was rectified in minutes and the staff are lovely and professional.
Would never go anywhere else