I was a little disappointed yesterday as I got 2 special k cereals and I couldn't get the money back because I got the family size, not the large size. They don't have the large size at Walmart! Pleas... See more
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Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online.
Contact info
Denver, United States
- support@ibotta.com
- ibotta.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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I have a loyalty account and I'm…
I have a loyalty account and I'm missing multiple rebates from Ibotta and don't have my receipt anymore I've been fighting forever 2 weeks to get my money finally got $2 of it today that doesn't include the other buck 25 that's missing I'm about to give up on shopping at food Lion with my loyalty account because you can't get your money back
I love the fact that I got notified of…
I love the fact that I got notified of the missing money to claim on of my recent purchases. The only bad thing I have disliked is the fuel your wallet cash back. Fingers crossed I get to be one of the 10 who win the giveaway coming up. As a single mom doing her best. This is would really be helpful for my small family. Thank you for hearing my feedback.
I love the fact that Ibotta will catch…
I love the fact that Ibotta will catch savings that I did not see on the app and will let me add them afterwards
I mainly use the app for my Walmart…
I mainly use the app for my Walmart purchases. Works great.
My bank cards are linked to Walmart, but for some reason I have to scan the receipt every time. Before the savings were automatically put on my account.
But otherwise I love the app, easy to use.
Illogical customer service option, angry app user
Made it to $29.00 on this app after quite some time. New to the app, was excited to see gift card withdrawals payout “instantly” but when I go to withdrawal, it says it can not be processed. Tried to withdrawal to my PayPal and it was rejected as well. It is NOT customer service friendly to NOT have a faster way to contact a representative by phone or chat! I have been trying for 3 DAYS!! And yes, my account is OLDER than 7 days! **** signed, one pissed off new app user!
Missing one of cash back plus the bonus…
Missing one of cash back plus the bonus after it did clearly match the offer and I sent the ticket to the support.
Thank you so much for looking out for…
Thank you so much for looking out for me. I completely forgot about my savings with cash back. Ibotta is awesome 👌
Literally free money
It's a chance to make cash on what you have already spent. Also makes trying new items easier.
Being able to purchase more than one of…
Being able to purchase more than one of some products and it counts towards the bonus.
I appreciate the quick response to my…
I appreciate the quick response to my purchases. Your team is always helpful when I'm missing cash back. Sometimes I use ibotta more than others. I don't always have extra time. I do like your app very much.
The ShopRite I went to is very nice to…
The ShopRite I went to is very nice to shop at. They had all the sale items I required, even the items associated with Ibotta app.
Easy friendly app love the saving !
I think the customer service is great…
I think the customer service is great at resolveing missed rebates. The gas rebate was a disaster although thoughtful.
Can't cash out I have 21 dollars it…
Can't cash out I have 21 dollars it won't cashout
Quickly resolved issue
Response time to withdrawal issues more…
Response time to withdrawal issues more than 48 hours same problem persists Everytime I attempt to withdraw earnings
Everytime I have items that I’ve…
Everytime I have items that I’ve clipped then snap my receipt it doesn’t show up and I have to tell it missing cash then proceed to find it Ibotta then scan my product. Why am I having to do this so often? Cause I’m sure I’m missing items myself.
EXCELLENT
EXCELLENT. Ibotta really rewards you. I recommend Ibotta for rewards and savings.
I purchased enough items to get the $5…
I purchased enough items to get the $5 bonus and didn't. I resubmitted the two denied items for review even though they matched in store, after the bonus time period ended. They were legitimate offers and probably won't get the $5 now.
Ibotta is very deceptive
Ibotta is very deceptive. Sent email and said an anniversary bonus was available, if I redeemed 3 offers by 6/3/2026. Bonus showed in my App until on was done shopping, then it conveniently disappeared after I purchased the items available to redeem. Better business bureau or whoever governs, should take a look at their practices. Rakuten is a much better option.
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