I was a little disappointed yesterday as I got 2 special k cereals and I couldn't get the money back because I got the family size, not the large size. They don't have the large size at Walmart! Pleas... See more
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Company details
Written by the company
Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online.
Contact info
Denver, United States
- support@ibotta.com
- ibotta.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I have really enjoyed learning all…
I have really enjoyed learning all that's involved but it's been fun! Thank you!
I had the new stem bug catcher that had…
I had the new stem bug catcher that had 5.00 back you only gave me 2.00 plus I had the blue cheese salad dressing for .50 and I didn’t get anything for this.
I purchased on 5/22/26 two boxes of…
I purchased on 5/22/26 two boxes of Jimmy Dean Sausage Spiral Croissants which I scanned to verify at the store. When I redeemed for cash back I again had to scan them. Now I didn’t receive the reward and want to know why. It was plainly shown on the receipt as JD sausage spiral.
Nancy Fetty
I think it’s wonderful that Ibotta is…
I think it’s wonderful that Ibotta is helping people out with their offers.
I just realized I’m missing cash back…
I just realized I’m missing cash back on Shout stain remover (2 purchased). I already submitted this receipt for other products. Can I still get cash back $2.50? Do I rescan receipt?
Not finding offers on the things I buy…
Not finding offers on the things I buy most often as much as in the past. At least not at the time I need them.
Examples:
Bourbon
Northern tissue
Temptations cat treats
Dentalife dog treats
Meow Mix (any variety)
Fresh Step
dairy products
Thank you for letting me know about…
Thank you for letting me know about this item. However, I purchased 3. Can I receive the $2.00 for the other 2?
Incorrect credit
I purchased four Dannon Light and Fit Yogurt at Food Lion on 5/21/26 and only received credit for 1 . I had to purchase two containers to qualify for the .$75. The receipt clearly marked 4 containers were purchased. Please correct.
Thanks you.
Chris Pearce
Love Ibotta make money for shopping
Love Ibotta make money for shopping
It was horrible and very frustrating
It was horrible and very frustrating. Sales changing between order & pick up. That is NOT FAIR!!! Especially to a disabled person!!! This has happened to me many times in the last few months. I am in the top 1% of Savers on this app & I am ready to close my account & leave.
Maybe that’s what you want me to do.
Had 3 items excluded
Ibotta doesn't work at Fareway grocery…
Ibotta doesn't work at Fareway grocery store, Waverly, IA. They enter in my phone number, never get credit...
Great choice of products to buy.
Ibotta makes getting cash back really easy by offering earnings on a wide variety of products.
I'M MSSING THE POPPI INDIVIDUAL CANS X2…
I'M MSSING THE POPPI INDIVIDUAL CANS X2 OFFER AND THE BONUS .
OT
I love getting the texts messages about…
I love getting the texts messages about earning and to check my ibotta, great reminder tool. Only issue is with Food Lion and some of my other stores, my purchaes arent showing up at all. Other than that I Love Ibotta.
I love the cash back
I love the cash back. It really helps me and my family. Thank you for getting it back so quickly!
Everything about Ibotta I love
Everything about Ibotta I love! The app is easy to use...I love that we get to pick what our rewards are for our points.
Last week I submitted the rebate offer…
Last week I submitted the rebate offer for Blue Buffalo Nudges. Two bags. I was only given “one” rebate. Fred Meyer had on sale buy one get one. I had let that go and did not contest that rebate because I did not want to waste my time arguing this. The rebate reappeared again this week and I took advantage of the offer again yesterday. I scanned my “Nudges” before checkout and it appeared valid. When I got home and tried to redeem that offer it required me to scan items. When I scanned the Nudges they did not register. I scanned a different flavor of the same offer and now you are refusing it. I regularly say 5 to 10 percent of my redemptions do not go through but I “let it slide. Example. On last weeks redemption for Nudges ibotta also offered a rebate for any dog treat. I did not receive that either. Hmmmm. I’m losing my trust and satisfaction. Thanks for your time. I look forward to your reply
Lately I have had to report cash back…
Lately I have had to report cash back on missing. This is happening pretty frequent. Not sure what is going on.
ibotta support team is excellent
ibotta support team is excellent. The Care Team answers question promptly and solves the issues within a few minutes
Thank you Ibotta Care Team.
Missing earnings
I've been using this app for a long time. But recently I've noticed that some items are not being added to my CASH BACK earnings. I always make my list ahead of time, scan and before I submit I double check and items I've purchased are not in the earning so I manually scan the barcode which it then adds the cash earnings two the list then I submit.
This time, I went through the same thing. I double checked before submitting. I scanned the barcode for the item that did not come up automatically even though I had checked it before scanning the receipt. And I just got an email, and they had not included that amount in my earnings.
Another tip is to make sure you've checked all the items you're gonna purchase. Because if you have a store linked, and you buy something that you could get earnings on but you did not check it beforehand you will not get the earnings.
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