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Rated 5 out of 5 stars

After an accident, I find myself almost totally housebound and having my eye test at home was so pleasant and easy. The spectacles I chose from a tempting selection were delivered today by the char... See more

Rated 5 out of 5 stars

I have been using iCare at home for many years now and have been delighted with the service I receive. I see the same optometrist - Wajid - and his care and support is so reassuring. When the new glas... See more

Rated 5 out of 5 stars

fantastic service and lovely people to deal with .nav came to my home and did an excellent job of doing my eyesight analysis and a week later another member of there team turned up with my glasses... See more

Rated 5 out of 5 stars

They came to test my nan, last week they were super polite and friendly. The booking team let me know everything that was going on the service was top notch. Massive thanks to Tom who booked her in an... See more

Company replied

Company details

  1. Home Health Care Service

Written by the company

icare at home provide gold standard eye care from the comfort of your own home. icare at home provide eye examinations, spectacles and free aftercare, if you are unable to visit an optician unaccompanied due to physical or mental disability.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service from Affy and zee

Fantastic service from Affy and zee.
Would highly recommend.
Very quick service from eye test to glasses being delivered. Amazing deals and fantastic value for money.
Can't say anything bad about this company. The staff are very friendly and helpful..

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

EyeChecks at Home

My husband and I have our eyes checked at home. We are both undergoing Cancer treatment so this saves journeys to the opticians. The people from icareathome were polite, friendly and knowledgeable, The range of glasses was good and reasonably priced.

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

My disabled mother had her eyes checked…

My disabled mother had her eyes checked at home and glasses provided, however, the glasses are useless and she cannot see out of them. There is no contact number or website. The only detail provided is the Optometrist's name, Wajid Hussain Malik. What kind of service Is this. As I visited mum in Leeds I came across the letter. I would appreciate for someone to make contact. I cannot post my details here but my mums postcode is leeds 9

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

As housebound due to operation the team…

As housebound due to operation the team at icare are a godsend, Chirag came to my home and performed full, professional eyetest with all the kit opticians have in store, Affy delivered my glasses ready to wear and made adjustments on the day, his assistant Zee was friendly but professional. Such a relief to have glasses again since old one broke, 5* allday from the entire team, cannot recommend highly enough.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

I care for “Icare”

I was visited today by Affy from icare. He delivered to me my new glasses. What a wonderful service this is. Affy was polite and very knowledgeable and very caring of my situation at home. I will be recommending this company to my friends who are not able to leave there homes to attend optician appointments.
Thankyou again Affy for the great experience, I felt very comfortable with you.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Delivey of my mother's glasses…

Affy delivered my mother's glasses today and I was very impressed with his warm, friendly and personable manner in relating to my mother who has mixed dementia i.e. vascular and Alzheimers. I noted that he loved what he was doing and would just like to thank him wholeheartedly for this service. She was also pleased with his visit and remarked that he was a very nice man.

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

I've just received my new glasses

I've just received my new glasses by Affy very nice man I would recommend the service this company gave me was very professional and caring will definitely use them again

Brian

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service The…simply the best

Absolutely fantastic service The optician who came to our home was so lovely and professional.The lady who delivered the glasses was lovely and professional.
They made the process of having out eyes tested at home so enjoyable. The care and service they provided is seldom seen today so Thankyou for a fantastic experience Elsie and John

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Very good service

The agent Affy was really friendly and very helpful. I care at home were very quick at finding out my mum had cataracts and helped her get treatment for them. Very good service all around.

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish brilliant service…

From start to finish brilliant service the call team was the optician was polite made everything straight forward for Me referred me for my cataract to be removed and lovely woman who delivered my glasses leanne who made sure my glasses fit me correctly and comfortably 5 star rating from me

April 18, 2023
Unprompted review
Rated 1 out of 5 stars

Nòt a caring buisness

I am unable to leave home and as I was going into hospital I saw an advertisement for I care @home.I have ordered and received 2pairs of glasses one set of frames was faulty and after a few weeks the lens dropped out. I contacted these people my glasses were collected and after 7/8 weeks still no new glasses received. I need these as the only things I'm able to do require my reading glasses.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

fantastic service and lovely people to…

fantastic service and lovely people to deal with .nav came to my home and did an excellent job of doing my eyesight analysis and a week later another member of there team turned up with my glasses and they are perfect ! can see incredibly well now !
excellent company.
thank you so much dennis davies

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Icareathome I can't recommend them…

Icareathome I can't recommend them enough

They are a great company and take the hassle out of going to the optician's and there service is first class 👍

I had a problem with my hinges on my frames so I contacted icare and they couldn't have been more helpful and today
Zain turned up earlier than my appointment time which I was great full for
And Zain was so professional 👏 and went above and beyond to fit my issues

Thanks again Zain for your first class service 👍 👏

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Just had my first at home eye check up…

Just had my first at home eye check up with a lovely gentleman called Chirag who was very polite and helpful . Explained about my change in my eyes helped me pick the glasses for wearing and reading . The experience was really good less stressful than going to a shop less painful with my mobility issues . Thank you I'll be using them again x

October 27, 2022
Unprompted review

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