After an accident, I find myself almost totally housebound and having my eye test at home was so pleasant and easy. The spectacles I chose from a tempting selection were delivered today by the char... See more
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I have been using iCare at home for many years now and have been delighted with the service I receive. I see the same optometrist - Wajid - and his care and support is so reassuring. When the new glas... See more
fantastic service and lovely people to deal with .nav came to my home and did an excellent job of doing my eyesight analysis and a week later another member of there team turned up with my glasses... See more
They came to test my nan, last week they were super polite and friendly. The booking team let me know everything that was going on the service was top notch. Massive thanks to Tom who booked her in an... See more
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Company details
Written by the company
icare at home provide gold standard eye care from the comfort of your own home. icare at home provide eye examinations, spectacles and free aftercare, if you are unable to visit an optician unaccompanied due to physical or mental disability.
Contact info
unit 3-4 woodburn court, s61 1rl, United Kingdom
- 0800 999 1721
- info@icareathome.org
- icareathome.co.uk
Hasn’t replied to negative reviews
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I used this service for the first time…
I used this service for the first time and I would highly recommend. From the eye test to delivery of glasses 100% thank-you so much. Friendly professional staff
Just to much
Great home visit presentation, the quality looked top class just to many pounds.
Thankyou
The staff were wonderful and made me feel at ease they were friendly and amiable and the glasses I had to chose from were great
Great service at home nice people
Great service at home nice people. Could do with more of a selection of frames.
Excellent professional service with…
Excellent professional service with likeable reps and s quality product
For the same price as shops you have…hassle free examinations
For the same price as shops you have the luxury of a home visit and eye test and examination , for myself much less anxiety and hassle . Would highly recommend
God I feel like I've got HD eyesight…
God I feel like I've got HD eyesight brilliant
I Can See Clearly Now!!
I am confined to a wheelchair so my 1st appointment with Icareathome last month proved to be 5 stars because the service was punctual, empathetic, trauma free (no machines that I cannot reach to contend with), no travelling and above all friendly.
WOW! ...my only regret is that I hadn't arranged a visit before now.Thank you Icareathome
Excellent for me as I cant get out
Excellent for me as I cant get out, quick and no messing about, plus understands me with my disabilities.

Reply from Icareathome
I would recommend this they made feel…
I would recommend this they made feel so relaxed.

Reply from Icareathome
A pleasant and helpful agent for I…
A pleasant and helpful agent for I care that k you

Reply from Icareathome
very efficient excellent service saves…
very efficient excellent service saves having to go to opticians

Reply from Icareathome
Very well mannered
Very well mannered, knowledgeable and great service plus a United supporter.

Reply from Icareathome
I've just received my glasses & I love…
I've just received my glasses & I love them. I will be staying with them as they were very professional & curteous from start to finish.

Reply from Icareathome
Brilliant service from start to finish…
Brilliant service from start to finish . every member of staff very polite and helpfull top rate service for both my husband and myself thank you all .

Reply from Icareathome
This should be a six star review .
Professional, courteous, thorough and caring from initial contact through eye test and to the delivery of my new glasses, I'm delighted to say that my expectations have been exceeded at every stage .
I have no reservations and happily recommend their service and products - and they also represent good value for the money .

Reply from Icareathome
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