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See what reviewers are saying

Rated 5 out of 5 stars

After an accident, I find myself almost totally housebound and having my eye test at home was so pleasant and easy. The spectacles I chose from a tempting selection were delivered today by the char... See more

Rated 5 out of 5 stars

I have been using iCare at home for many years now and have been delighted with the service I receive. I see the same optometrist - Wajid - and his care and support is so reassuring. When the new glas... See more

Rated 5 out of 5 stars

fantastic service and lovely people to deal with .nav came to my home and did an excellent job of doing my eyesight analysis and a week later another member of there team turned up with my glasses... See more

Rated 5 out of 5 stars

They came to test my nan, last week they were super polite and friendly. The booking team let me know everything that was going on the service was top notch. Massive thanks to Tom who booked her in an... See more

Company replied

Company details

  1. Home Health Care Service

Written by the company

icare at home provide gold standard eye care from the comfort of your own home. icare at home provide eye examinations, spectacles and free aftercare, if you are unable to visit an optician unaccompanied due to physical or mental disability.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou

The staff were wonderful and made me feel at ease they were friendly and amiable and the glasses I had to chose from were great

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

I Can See Clearly Now!!

I am confined to a wheelchair so my 1st appointment with Icareathome last month proved to be 5 stars because the service was punctual, empathetic, trauma free (no machines that I cannot reach to contend with), no travelling and above all friendly.
WOW! ...my only regret is that I hadn't arranged a visit before now.Thank you Icareathome

July 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent for me as I cant get out

Excellent for me as I cant get out, quick and no messing about, plus understands me with my disabilities.

June 14, 2019
Unprompted review
Icareathome logo

Reply from Icareathome

Hi Jane

From all the team at icare, thank you so much for your excellent review.

Rated 5 out of 5 stars

I would recommend this they made feel…

I would recommend this they made feel so relaxed.

April 17, 2019
Unprompted review
Icareathome logo

Reply from Icareathome

Thank you for the 5 star review Patricia. We hope you enjoy your new spectacles. Should you need anything please give us a call 0800 2461462.

Rated 5 out of 5 stars

A pleasant and helpful agent for I…

A pleasant and helpful agent for I care that k you

April 4, 2019
Unprompted review
Icareathome logo

Reply from Icareathome

Thank you for the 5 star review David. We hope you enjoy your new spectacles. Should you need anything please give us a call 0800 2461462.

Rated 5 out of 5 stars

Very well mannered

Very well mannered, knowledgeable and great service plus a United supporter.

March 11, 2019
Unprompted review
Icareathome logo

Reply from Icareathome

Thanks for the review Mr Pitts. We look forward to seeing you again soon and fingers crossed for the rest of the season.

Rated 5 out of 5 stars

I've just received my glasses & I love…

I've just received my glasses & I love them. I will be staying with them as they were very professional & curteous from start to finish.

March 1, 2019
Unprompted review
Icareathome logo

Reply from Icareathome

Thanks for the review Janet. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish . every member of staff very polite and helpfull top rate service for both my husband and myself thank you all .

February 28, 2019
Unprompted review
Icareathome logo

Reply from Icareathome

Hi Janet
Thank you for your review. We look forward to seeing you again soon.

Rated 5 out of 5 stars

This should be a six star review .

Professional, courteous, thorough and caring from initial contact through eye test and to the delivery of my new glasses, I'm delighted to say that my expectations have been exceeded at every stage .
I have no reservations and happily recommend their service and products - and they also represent good value for the money .

February 18, 2019
Unprompted review
Icareathome logo

Reply from Icareathome

Thank you for your feedback Mr Farr. We hope you enjoy your new glasses.

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