Inspection Certification Associates (ICA) Reviews 841

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional teaching skills and supportive approach, often describing them as caring and knowledgeable. Many people highlight the positive user experience, noting that the courses are informative, engaging, and well-structured, making complex material easy to understand. The service provided is frequently commended for its quality, with many feeling well-prepared and confident after completing their training. However, some customers were not happy with the online platform, describing it as frustrating due to limitations like the inability to fast-forward or adjust playback speed on videos, and the use of scanned images for textbook sections.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised specific instructors for their... See more

User experience

Clients share positive opinions on user experience, highlighting the terrific and engaging nature of the... See more

Service

Reviewers mention positive feedback about service. Customers highly recommend the course for its... See more

Instructions

People report positive experiences with instructions. Many customers praise the detailed explanations and... See more

Product

Consumers find the product to be positive, highlighting the comprehensive and educational course material.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm about 80% through the course and I find the videos, guides, links and other resources quite helpful! Great real-world examples and tips. This being said, I'm expecting for this to transfer well to... See more

Rated 5 out of 5 stars

Floyd is an incredible motivator and teacher. There were times I felt lost and then out of nowhere he would say something that just pulled all the material together. Everything he says has a purpose.... See more

Rated 5 out of 5 stars

ICA was beyond what I expected. It wasn’t just sitting in a classroom all day long with the instructor trying to cram your brain with useful information. Or while in field training, you were only bein... See more


Company details

Written by the company

Inspection Certification Associates (ICA) is a nationally recognized training organization dedicated to preparing individuals for successful careers in the inspection industry. For over a decade, ICA has provided comprehensive certification programs designed to equip students with the knowledge, skills, and confidence needed to enter and excel in the field. ICA specializes in home inspection and specialty inspection training, offering flexible online coursework combined with hands-on learning opportunities. Our programs are designed for career changers, trades professionals, entrepreneurs, and anyone seeking a rewarding, recession-resistant career path. No prior experience is required for many of our programs, making inspection a highly accessible and practical profession for motivated individuals. Our curriculum is developed and updated by experienced industry professionals to ensure students receive relevant, real-world training. Beyond certification, ICA supports graduates with business development guidance, marketing resources, reporting tools, and ongoing industry insights to help them build and grow successful inspection businesses. Thousands of ICA graduates have gone on to launch independent inspection companies, expand their service offerings, and create flexible careers with strong income potential. We are committed to delivering high-quality education, practical training, and long-term support to every student. At ICA, our mission is simple: to provide industry-leading inspection training that empowers individuals to build sustainable, professional careers with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

841 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Well designed with lots of illustration

This course has excellent, well explained content. I bought this course to be a better real estate investor - so I understand what I am looking at when viewing a property. I'm about a quarter of the way through the classes and feel like it has already paid off! I'm learning a lot. The material is planned well and many photos are used to explain the concepts.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Well worth it!!!

The classroom experience was very pleasant and helpful. Mike was very engaging and enthusiastic. He shared many of his work experiences and hints for the inspector exam preparation.
The classes were well worth it.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great learning experience

Thought it was very good hands-on learning experience. Would highly recommend students that attend to have fully completed the course prior to experiencing the hands-on field days. It will bring all you have learned into a practical perspective. The instructors were great, very approachable with a wealth of hands-on knowledge.
Would love to have a 3rd day to fine-tune some report writing techniques.
Would recommend this to all students!

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with ICA has been phenomenal!

My experience with ICA has been phenomenal! My husband and I are the owners/operators of a general contracting business and were looking to deversify our company. The course material is very comprehensive and educational. They take the time to really explain things. The virtual inspection videos are awesome... they help to give a more complete picture and understanding of the home inspection process(Patrick is great!) I highly recommend ICA. I have zero regrets!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

The best teacher ever

The best teacher ever. Not only knowledge, but the passion and attitude to the life. Really learned more than expected! Thank you Mr. Gibbs!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Classes are exceptionally easy to follow.

While not completed with all modules and courses, I am well over halfway through and it is quite apparent that ICA has a very well class structure, and interpretation of the necessities for a potential home inspector class, and has covered not just the minimum; but exceeded the standards, and goes above the needed criteria.
The courses are well laid out, well documented, and pictures are plentiful, and easy to understand.
The course instructor reads through the material at an even-kiltered rhythm pattern, and phonetically easy to follow.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

If you ever want to feel like you're…

If you ever want to feel like you're being taught by your best friend, or family, or people that genuinely care about you like you're family, or their best friend..Then look no further. Floyd and Sandra Gibbs are those teachers. I just finished my 80 hour hands on portion of the home inspection course, and can honestly say that I've never left a class so motivated before. Floyd's teaching style caters to literally everyone, regardless of life experience, knowledge and confidence. What a great course, taught by arguably the best instructors that could teach it. VERY HIGHLY recommended.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Thorough and Life changing...

This program teaches complicated material in a way that planted it in my brain on a cellular, experiential level. In the classrom and field, Floyd & Sandra Gibbs made me feel seen, valued, and like family. Not to mention the endless enthusiasm, creativity, and fuel Floyd brings to the classroom making the work interesting and fun. They drew on our strengths and gave us tools to convert our challenges into more strengths. This positivity bonded us together in cheering and supporting eachother's learning. A wonderful growth spurt.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent training program with great…

Excellent training program with great instruction. Our instructors, Russ and Kim were very helpful and made the 3 day program very enjoyable and very informative. The online portion of the class is also easy to navigate.
One thing I would recommend improvement on is the layout of paper forms. It can be a confusing process to get used to due to the layout.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

I enrolled in the 80 hour home…

I enrolled in the 80 hour home inspection training to satisfy my 80 hours of field training for the state of North Carolina. My instructor was Floyd Gibbs and his wife Sandra. I learned so much in the 10 days that I am positive I can pass the upcoming state exam. Floyd was an amazing instructor who cares deeply for everyone in our class and his passion for teaching is unreal. I came away with not only a great understanding of all the “text book “ details needed to be a great home inspector, but also an understanding of how to apply that knowledge to the real world and succeed in performing a home inspection. I would highly recommend to anyone wanting to become a successful home inspector to make sure Floyd , Sandra and ICA are involved in your training. Thanks for caring so much Floyd!

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Floyd & Sandra Gibbs

Big thanks to Floyd Gibbs for the guidance and support. He’s a patient and caring instructor who helped build my knowledge and confidence through personable training and lived experiences. I’m grateful for everything I learned and would recommend him to anyone serious about becoming a home inspector.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Floyd Gibs at ICA

I signed up for the Home Inspection class at ICA and have had the best experience I could ask for. My instructor Floyd Gibs has gone above and beyond to ensure that me and the rest of my class, has had nothing but the highest quality of teaching. I have learned far more than I could have imagined and I feel ready and confident to be an Inspector. And it’s all thanks to Floyd and ICA. I will never forget my teacher, my time here, nor the knowledge and lessons instilled into me at ICA. 100% Recommend

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

I must say this one one of the best…

I must say this one one of the best training classes I have ever had. Floyd and Sandra are great loving passionate people who truely represents what passion about something looks like. ICA has definitely been a big influence in me wanting to jump start my career as a home inspector. God bless and I can’t thank I enough for what u have taught me.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Floyd is an incredible motivator and…

Floyd is an incredible motivator and teacher. There were times I felt lost and then out of nowhere he would say something that just pulled all the material together. Everything he says has a purpose. Teaches not only the material but life lessons as well. I feel completely prepared to go out into the work force and have a successful career.

January 24, 2026
Unprompted review

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