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Rated 5 out of 5 stars

Been splashing £ with Ice for a while now never disappoint, the did send me the wrong chain but it was more of an upgrade. Will defo buy again, and I hope they see this and keep showing me love fr 10/... See more

Rated 5 out of 5 stars

Icejewlz offer high quality chains, rings and pendants. Over the years I’ve bought a couple of pieces from them and I’ve never been dissatisfied. The jewellery always exceeds my expectations, the cz s... See more

Rated 4 out of 5 stars

Ordered previously In the past; great service Recently ordered pendant, came with a chain, was happy with that purchase so I made a second order, I had a message from ICEJEWLZ to say item was out... See more

Rated 4 out of 5 stars

Happy with the product ordered and packaging etc. However it was a ring and was too small - contacting them to organise an exchange was difficult as they were not responsive which caused stress. I had... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Bling bling hiphop London uk jewellery, pinky rings iced jewellery uk silver, gold and diamond chains, necklaces and pendants hiphop style urban jewellery


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

76 reviews

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Rated 4 out of 5 stars

After initial problems with order not…

After initial problems with order not being in stock, then wrong order sent out, I'm happy to say that Yazmin dealt with the issues promptly. Today I took delivery of the chain and pendant I ordered, plus a baguette cut Tennis Chain as a goodwill gesture! My son's response when he saw the Tennis Chain...... its 'Drip💧'.
Thank you Icejewlz👍

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Lovely staff, friendly, helpful, couldn't of been any more accommodating, brilliant product, we are always happy

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Wanted a Pinky Ring for years but never…

Wanted a Pinky Ring for years but never ordered it because wanted to go to a shop in person so I know I’d get the right size but my friend recommended ICE JEWLZ and I got my ring sizer and ordered my ring a couple days later. Quick service and 11/10 quality defiantly buying again !

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful designs

Wonderful designs, brilliant consultancy! couldn’t help but leave with a (buss) down ring haha!

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. I ordered a ring and a chain, the quality is next to none. The items came on time, loved the packaging. I strongly recommend this company. Will definitely be ordering again soon.

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, ive purchased 3 rings now for my grandsons at various times & every time the service has been 1st class & the rings are good quality, I would highly recommend xx

December 12, 2019
Unprompted review
Rated 3 out of 5 stars

Had a few issues getting the ring my…

Had a few issues getting the ring my son ordered was told it was on the way but apparently was addressed to someone else delivered to a total different city after checking with royal mail but fair play to the icejewlz.com team after 2 phone calls my item was redispatched and my son was very happy lad. Honestly I just think they have more orders than they can manage and if they sort their teams out better they have a long lasting business with a prosperous future ahead.

December 7, 2019
Unprompted review
Rated 4 out of 5 stars

Amazing

Ordered a ring that was out of stock so they gave me an upgrade at no added cost. Really friendly and nice people and rings were great

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

IceJewlz - Untrustworthy, incompetent and bare faced liars.

Untrustworthy, incompetent and bare faced liars. Ordered a chain in October, I got a call from them the following day telling me that the item was not in stock, they offered me alternatives, to which I said no. I asked for a refund. Put it this way, I kept contacting them for my refund and the same old answer, the manager has to authorise. This has not happened. Then after another call, despite no authorisation they sent me the chain so I had to go to the expense of returning it back and I had to do this through recorded delivery. Through their incompetence and constant lies, I have had to refer this to PayPal in the hope that I might get my money back. I would not refer my worst enemy to use them.

December 6, 2019
Unprompted review

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