12 years & counting I'm still using these guys to host my client websites as well as my own online projects. Great support, no downtimes, fair pricing, auto-reminders, auto-renewals, flexible paymen... See more
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The process for the service registration was smooth and each step was easy to follow even for someone who is not tech savvy. Assistance response time quite speedy even during weekends.
The company is genuine in Mauritius, at first I had a fear, but after getting into contact with them on phone, I can trust . Their assistance was a bit delayed, as need to open ticket with the proced... See more
Still unable to install the emails on outlook. A phone number should be given to your customers for a prompt assistance ! The delay of 1-2 days before a reply is given by mail is too long.
Company details
Written by the company
Icy Evolution is a Mauritius based web hosting company and .mu domain registrar. We provide a range of powerful yet affordable web hosting services consisting of: Cpanel Cloud Hosting, Virtual Private Servers, Dedicated Servers, Backup Servers, Email Servers, SSL Certificates, .MU Domains registration and standard domains registration.
Contact info
Vivea Business Park, Moka, Mauritius
- ticket.support@icyevolution.com
- icyevolution.com
4.1
Great
83 reviews
Hasn’t replied to negative reviews
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Quick efficient service
We had a very good reaction time, and the work is carried out efficiently.
October 31, 2024
Anyone out there?
I have requested a consolidation of my various hosting services and Office 365 accounts several times - it would be a business opportunity for you, but no one contacts me and eventually the ticket is closed.
October 16, 2024
Reply from Icy Evolution
Hello James. Our apology for this misunderstanding. As per ticket 891077 we did reply to you to ask if you were still willing to proceed on 24 March 2024. We did not get a reply. We shall reach out to you on the same ticket today again to check your request.
S.H.I.T SERVICE
I created a ticket and no one cared to reply after 24 hours knowing that the ticket was in high priority.
Also called on the office number several times again no one replied.
If it was available even the 1 star you wont be having :(
S.H.I.T SERVICE.
July 17, 2024
Nafissa Star logistics
We are still not receiving mail from maccsnotif.maccs.mu, this email is very important for our work.
May 9, 2024
Icy Evolution are awesome
I've been using Icy for over a decade. Their customer service is extremely fast and the team. Extremely nice and professional folks who know their trade.
Once you make the move, you'll stay with them.
May 4, 2024
Unprompted review
Issue with transferring domain
I wanted to transfer the domain to another registrar as it was more suitable for the business. I sent a ticket and its been more than 1 week and no one has replied me yet. Vince, the technician replied to me once and didnt give much information.
I tried to do the transfer myself via nameserver change but the website doesnt allow it. It mentions that we need to contact support. Its been more than 1 week and no one is responding. Reading other reviews, I now understand that when a request doesnt suit them, they choose not to reply. I called their number and no one replied my phone call.
I came to edit my review again as the operator Vince came to assist and with his help. I managed to resolve the issue. As per him, The ticket that I sent got stuck in spam. Within 36hours, My issue was resolved. Thank you VInce
April 16, 2024
Unprompted review
There were pretty fast in attending to…
There were pretty fast in attending to my ticket.
March 11, 2024
Your customer support service is…exceptional
Your customer support service is exceptional. Especially Vince helped me greatly!! Thank you so much Vince. I really hope you can help me in the future again.....as I am not a technical person. Cheers!
February 3, 2024
Very prompt response
February 7, 2024
Still unable to install the emails on…
Still unable to install the emails on outlook.
A phone number should be given to your customers for a prompt assistance !
The delay of 1-2 days before a reply is given by mail is too long.
January 17, 2024
Thank you for the prompt reaction
Thank you for the prompt reaction and making things easy for me.
November 4, 2023
Prompt service
I'm thrilled to share that the communication was exceptionally prompt, the sign-up process was a breeze, and I couldn't be happier as a client. I'm excited to embark on this journey with my new domain name! Thanks for making this experience so enjoyable.
October 23, 2023
Brilliant Serivce
Brilliant service. Get back to you in no time, very quick and very helpful.
October 11, 2023
Perceptive and quick turn-around!
July 5, 2023
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