IDEAL OF SWEDEN Reviews 558

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Amazing quality products for so many different phone types! Love the variety of styles available and logistics deserves 5 stars! Bought shipped and received within 1 week, it even arrived before the... See more

Company replied

Rated 5 out of 5 stars

My first phone protector that doubles with a wallet! I was skeptical of the cover being too fat or for that matter too feminine, but now that I have it and use it, I'm really digging it! Credit cards... See more

Company replied

Rated 3 out of 5 stars

The two keychains I received were great for what I paid ($12CAD each) but to pay full price for something that is barely a month old and is cracking, wouldn't be something I would do. The attachment t... See more

Company replied

Rated 3 out of 5 stars

Case is beautiful on the back and looks like leather, but the sides of the case are a different material which I did not expect. As well, the top and bottom of the case are open and not very protectiv... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.


Contact info

3.8

Great

TrustScore 4 out of 5

558 reviews

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Rated 1 out of 5 stars

Wrong Products. No refunds or exchanges!!!!!!!

I made 4 separate purchases for cases for iPhone 11 Pro Max. They all were sent for regular iPhone 11. They were all shipped back at my expense No refunds nor any exchanges were made Customer service ghosted me and I lost all that money. Be warned. Not the good customer service people thought

January 6, 2021
Rated 3 out of 5 stars

Just Okay

I thought the wireless charger was just okay. It's a slow charge and the item, while looking pretty, feels cheap. I got mine on sale for $40 and I would not recommend it.

January 6, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi,

I am sorry to hear that you do not feel fully satisfied!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

The quality was quite poor and my case…

The quality was quite poor and my case came cracked. The design looks much cheapies than advertised and for the amount charged I wasn’t expecting that. Maybe it was just the specific design I got but I wouldn’t purchase again

January 6, 2021
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Reply from IDEAL OF SWEDEN

Hi,

We are so sad to hear that the product did not meet your expectation!

If there is anything we can do for you, you are always welcome to contact us.

Sincerest regards,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

Stylish, convenient and needs a stronger case

Love the look of the wallet and phone holder all in one. It’s very convenient, eliminating the need for both a phone case and a bulky wallet when I go out. Overall very good quality. The case that holds the phone and attaches to the wallet by magnets has broken and chipped in several places along the sides. I often take my phone out of the wallet when I am home, however the black case does not offer much protection when it’s used on its own, without the wallet.
It would be better if the black magnetized case was a bit thicker and stronger, fully covering phone corners and therefore offering better protection.
I ordered a second phone wallet as I like the look so much but needed to replace the black magnetized case after less than 6 months.
I also purchased a black laptop bag and love it. It could use a bit more room inside to add items other than just a laptop but overall it’s sleek and stylish.

January 6, 2021
Rated 2 out of 5 stars

Don't recommend ring mount

The phone case is very pretty and stylish but the ring mount is awful. You cannot adjust the ring without the whole thing moving or coming off altogether. I thought maybe it would get better over time as the swivel became a bit more loose but no luck. I have not tried to mount to a car vent clip because I don't trust it.

January 6, 2021
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Reply from IDEAL OF SWEDEN

Hi,

I am sorry to hear that you are having issues with your products from us!

You are welcome to contact us here, include a video of the issue and your order number, and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

I absolutely loved all the designs

I absolutely loved all the designs. But.....I dropped my phone once a d the case broke. Also, I am not confident with the magnet. The ring has come off several times. So I just kept it off and put my popsocket back on. Not happy. Pretty cheap case for such a big price

January 6, 2021
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Reply from IDEAL OF SWEDEN

Hi Amy,

We are very sorry to hear that you have experienced this accident!

Unfortunately, our warranty does not cover damages created from a dropping accident. Furthermore regarding your ring mount, to strengthen the magnetism we recommend using the included metal plate that is included with your mount. You just place them between the phone and case.

If you have any questions regarding this, you are welcome to contact me at reviews@idealofsweden.com.

Best Regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

It took me a long time to get help.

It took me a long time to get in contact with a staff member who knows how to help me with my problem. I wished if there is a way faster to get in contact with the staff members who know more information about damaged items, warranty and coverage. The technical assistant is good, but it takes time to get to the staff you need to get help from, just because it will, sometimes give the same answer.

January 6, 2021
Rated 1 out of 5 stars

Case like a skin

The case is think and it doesn't cover the sides of my phone. The cases might as well be skins.

January 6, 2021
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Reply from IDEAL OF SWEDEN

Hi Monika,

We are so sad to hear that the product did not meet your expectation!

If there is anything we can do for you, you are always welcome to contact us.

Sincerest regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

The magnetic holder does articulate…

The magnetic holder does articulate enough when in the vent and doesn’t stay on the vent. The phone case is nice but the Qi charger no longer charges with the green I phone 11 case on it. Decent looking products but do not function very well at all.

January 4, 2021
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Reply from IDEAL OF SWEDEN

Hi Clayton,

We are sorry to hear that you are experiencing issues with your charger.

When using the QI-Charger together with our cases, please make sure to place your phone in the center of the charger, otherwise, it might stop charging shortly after. If you have a metal plate between your phone and the case, it can also affect the charging.

If this doesn’t help, please contact our Trustpilot support at reviews@idealofsweden.com and they will make sure to help you further. Do not forget to include your order number and a video that clearly illustrates the issue together with your email.

Best regards,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

iPhone case doesn’t fit to iPhone 11 Pro …

iPhone case doesn’t fit on iPhone 11 Pro. The magnet card wallet doesn’t have a strong magnet to stay. I planned to returned both items then I read some statements about the sticker on product! Such a hassle! I find it not worth it if it doesn’t live up to what it says as advertised.
The passport holder was ok so as the bracelet was fine.

January 2, 2021
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Reply from IDEAL OF SWEDEN

Hi Pol,

I am sorry to hear that you are having issues with your products from us!

You are welcome to contact us here, include a video of the issue and your order number, and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

Designs are nice the but the inflexible…

Designs are nice the but the inflexible return and change policies are horrible. Tried to contact the company to change my order just hours after it was placed, and they just spewed off the same crap as on their website about “nope it gets shipped the second you send it so no changes”. Yeah right. This is not how you get or keep customers . Would never order from here again.

December 31, 2020
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Reply from IDEAL OF SWEDEN

Hi Sandra,

I am sorry to hear that you feel dissatisfied!

If you have any questions regarding our return policy or if there is anything we can do for you, you are always welcome to contact us at reviews@idealofsweden.com.

Best wishes,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

misleading description

the description did not say it would not work on my iphone 12 pro without the case.
misleading ad and wasted my time. 0 star out of 5

December 31, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Thomas,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best wishes,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Didn't specify size by phone type

They should specify the type of phone it works with.. also widen the variety of phone cases by phone types\sizes. Received the wrong one and now i have to pay to ship back and won't even get the full amount back.

December 31, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Sophie,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love their phone covers

Love their phone covers! High quality & fashion forward..fast shipping too....I ordered a second time right after I got my first order

December 31, 2020
Rated 3 out of 5 stars

In general I had a good experience…

In general I had a good experience baying your product. I appreciate the good design. I would like to mention that the latest item I got has a less powerful magnet to attach to the leather package, I have to be careful since it separate from the phone easier than the one I purchased before.

December 31, 2020

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