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iDropped It Reviews 

232
•
TrustScore 4 out of 5

4.2

Phone Repair Service
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Rated 5 out of 5 stars

An excellent service. Jim was very friendly and professional. Our students were very interested in what he was doing and he gave them a demonstration and answered their endless questions! He went abov... See more

Rated 3 out of 5 stars

Service was brilliant and technician was friendly however I don't feel the screens are of a superior quality. I had them return and replace the glass within a few days after it became unresponsive. Si... See more

Rated 4 out of 5 stars

As far as quality of repair goes, iDropped it was immaculate. I had the charging port repaired on my iPhone 5 and never had another problem with it. iDropped it could benefit from better communication... See more

Rated 5 out of 5 stars

I can highly recommend this company's products & service. iPad smashed screen replaced at a price significantly cheaper than via Apple store. iPad now working perfectly again. Thank you idroppedit

Company replied

Company details

  1. Phone Repair Service
  2. Computer Accessories Store
  3. Computer Repair Service
  4. Data Recovery Service
  5. Electrical Repair Shop
  6. Electronics Store
  7. Internet Service Provider

Information provided by various external sources

iDropped It is the leading Australian repairer of phones and mobile devices. Repairing devices from all over the country, iDropped It operates a network of on-site technicians as well as mail-in and drop in services at Newsagents in regional areas.

Contact info

4.2

Great

TrustScore 4 out of 5

232 reviews

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4.2

All reviews

(232)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

extended repair

pleasant technician, but repair was lengthy as basic parts not available and then fitted parts defective. took 3 attempts to finally have device back to working order.

August 23, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Repaired the phone on the day I requested a technician and they arrived on-site at the time they said they would

August 23, 2018
Unprompted review
Rated 3 out of 5 stars

The same day service is fantastic

The same day service is fantastic. The only problem was that my phone became very unresponsive as if the touch sensors were out of whack. Given the distance I had to walk to get there from work I didn’t take it back and instead opted to buy a new phone as my contract had reached its expiry.

August 22, 2018
Unprompted review
iDropped It logo

Reply from iDropped It

Hi David, thanks for your feedback and sorry to hear there were issues shortly after the repair. We do provide a 12 month warranty to cover these kinds of issues. Sometimes the iPhone 7 Plus will not accept a new screen after a few hours and may need further work. Please feel free to drop it in within the 12 months of repair so we can rectify that for you. We are now located at Level 14, 530 Little Collins St.

Rated 2 out of 5 stars

Quick service

Quick service, Phone calls answered but had to pay to someone else to fix a problem that they made as they said it wasn’t their fault!!

August 22, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

So nice to receive such outstanding service. Had two phones repaired perfectly in the past week and will be taking my daughters MacBook in tomorrow.

Isabelle was super helpful and took the time to ensure that I ( and the customers in the que before me) we’re happy.

August 22, 2018
Unprompted review
Rated 5 out of 5 stars

Punctual and professional

Punctual, professional and courteous. Took the time to make my iPhone button work perfectly. Second time I have used iDropped It. Have recommended to others.

August 22, 2018
Unprompted review

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