Iexclusive Reviews 

660
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered some aftershave on 10th December as a Christmas present, still showing as being processed. Money taken immediately from my bank. No confirmation. Called customer services 6 times and left vo... See more

Rated 1 out of 5 stars

Scam. Ordered and no email confirmation or delivery. Reading their returns/t&s they're copied and pasted from John Lewis with almost all JL mentions replaced with their own name. All Ltd companies... See more

Rated 1 out of 5 stars

Same as everyone else, worst company I have ever dealt with. Ordered a present for my daughters 22st, money taken form back, but no confirmation email or goods received.. parcel tracking number says d... See more

Rated 3 out of 5 stars

Ordered an electric hairbrush on 12th November 2023. No further communication from the company and I was beginning to worry, but it arrived today ie. 4 weeks later. So I'm happy enough but think they... See more

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1.5

Bad

TrustScore 1.5 out of 5

660 reviews

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No recent history of asking for reviews

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1.5

All reviews

(660)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good things come...,..

Like others, no communication but goods arrived after 4 weeks, as ordered. Good price so worth considering if you are not in a hurry!

December 11, 2023
Unprompted review
Rated 3 out of 5 stars

Perfume

Perfume as expected and great prices.. however the delivery time is way over what they claim .. and it's impossible to get hold of anyone for any queries !

December 12, 2023
Unprompted review
Rated 3 out of 5 stars

Iexclusive

No confirmation email, order was possessing everything I checked tried ringing no answer tried emails no reply,it said delivery 3/5 days money was taken day after order placed goods eventually turned up 15 days later

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

I would give a zero if I could

I would give a zero if I could. Placed my order 20th November still not received my item. Tracking number is still saying awaiting parcel. They took the money in seconds. So disgusting that this company are still allowed to con people in this cold hearted way. I have contacted my bank and will hopefully get a refund from from them. I shouldn't think it will be too long before they are stopped but it will be thousands of pounds later and then they will just retrade as a different name. Despicable people with no morals. Hope someone they love gets ripped off in the same way.

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

I never received the item

I never received this item, the picture that the delivery driver took of the parcel is not even outside my door, its someone else's.

I've tried to call customer services numerous times and haven't been able to get through!

Terrible service all round, very disapointed indeed.

Archie

November 20, 2023
Unprompted review
Rated 3 out of 5 stars

Long delivery time!

Ordered an electric hairbrush on 12th November 2023. No further communication from the company and I was beginning to worry, but it arrived today ie. 4 weeks later. So I'm happy enough but think they may have let me know if there was going to be a delay, especially in view of the large number of negative reviews. I did E-mail them via their website on 5th December as a reminder, but got no response then either.

November 12, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Ordered an item. Received no confirmation but on my account it says shipped. Same as many others the RM tracking says awaiting parcel some almost 3 weeks later product stated 3-5 days. Will get refund after 21st Dec from credit card company but still without the gift for Christmas. How can this be allowed.

December 10, 2023
Unprompted review
Rated 1 out of 5 stars

Took £239.84 off me for my order

Took £239.84 off me for my order . Feel totally ripped off . Ordered 4 bottles off 200ml millions of their webpage . I’ve tried ringing them plus emailing them they don’t reply. Do not deal with them they are not to be trusted . Phoned over 100 times I’ve left so many messages . I’d love to find out where they exist to pay a visit the their thieving company site .

November 18, 2023
Unprompted review
Rated 1 out of 5 stars

Deliveries: Longer than expected.

Like a lot of other people, my order arrived weeks later(5). It was a Philips' men's shaver, but when it didn't arrive in the 3 to 5 days, I couldn't wait, so I ordered one from Argos, which came. I contacted my bank, and they were good enough to give me the balance back, but I can't send the iexclusive shaver back with the worry of them not refunding me, so that I can reimburse my bank, as iexclusive don't seem to answer phone calls or reply to emails, to check first. I couldn't wait any longer for a shaver, but if anyone is buying something else they can wait for, you may want to take the risk of it or them being delivered, weeks later than expected.

December 9, 2023
Unprompted review
Rated 1 out of 5 stars

Buyers BEWARE!

I should have read the reviews before I made a purchase. I bought a bottle of aftershave and realised the following day that I had received no email confirmation. It does appear that I have also been the victim of a fraudulent website which has been allowed to continue to trade.

December 9, 2023
Unprompted review
Rated 1 out of 5 stars

Funny I been in the same situation as…

Funny I been in the same situation as others still waiting for my parcel it’s been almost a month now since I ordered online on 12th of Nov. I tried all sort of methods to contact them via email, web chat and phone no answer to any communication. Royal Mail tracking number provided by the firm mentions waiting for the parcel from the sender. Very suspicious I am worried about my payment, hope it’s not a spam.

November 12, 2023
Unprompted review
Rated 1 out of 5 stars

Just to remind people

Just to remind people, if you paid by credit card and you haven’t received your order take it up with your bank. If more people complain they will stop these companies ripping people off

December 9, 2023
Unprompted review

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