IFIXIT4U Computer Repairs Reviews 45

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Apple Mac Book Pro Lap Top slow and in desperate need of disc cleaning up. Options were clearly provided by Alonas enabling us to decide on way forward without any pressure. Data was removed, disc cl... See more

Rated 1 out of 5 stars

If you want to ripped off then use this shop they tried charging me £90 for a basic charge port problem, refused to answer any questions was really rude

Company replied

Rated 5 out of 5 stars

Huge thanks to the team at IFIXIT4U for transforming my PC from an aging, faulty, noisy and slow/refuse to boot machine into a quiet, fast to boot machine running the latest operating system after fi... See more

Company replied

Rated 5 out of 5 stars

Friendly, knowledgeable, comprehensive service. As a windows 11 novice I had completely messed up my new laptop. Ando sorted it all with no fuss. I would feel confident going back to him again if I... See more

Company details

  1. Computer Service

Written by the company

IFIXIT4U is your local computer repair shop based in Poole and serving Bournemouth, Christchurch, and the wider Dorset area. We specialise in Laptop Repairs, MacBook Repairs, Desktop PC Repairs, and iMac Repairs. Our services include logic board repairs, data recovery, water-damage repairs, laptop screen replacement, battery replacement, DC port replacement, and chip-level motherboard repairs. With years of experience in both hardware and software troubleshooting, we provide fast, reliable, and affordable repairs for home users and businesses. Customers choose us for our transparent service, professional expertise, and local reputation. Whether your computer is running slow, won’t power on, or has suffered liquid damage, our team can diagnose the problem and get it working again. We are proud to serve the local community in Poole and Bournemouth, offering walk-in repairs and expert support you can trust.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A positive experience

Friendly and helpful but professional, taking time to talk us through exactly what needed doing and why. The repairs (on two laptops) were carried out speedily and the final bills matched the quotes exactly. Impressive service.

October 30, 2023
Unprompted review
IFIXIT4U Computer Repairs logo

Reply from IFIXIT4U Computer Repairs

Thank you for your kind words! We're pleased to hear that you found our service friendly, helpful, and professional.

Taking the time to explain the needed repairs is important to us, and we're glad it was appreciated. Speedy repairs and accurate billing are standards we aim to uphold.

If you ever require assistance in the future or have any questions, don't hesitate to get in touch. We're here to help and appreciate your positive feedback.

Best regards,
Alonas

Rated 5 out of 5 stars

5 star professional service

5 star professional service, I wouldn’t go anywhere else now!

August 8, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Dear Mark,

Thanks for the 5-star rating! We're thrilled you found our service professional. We're here for all your tech needs, so feel free to reach out anytime.

Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Excellent service

Excellent service, very clear explanation and solutions to the problem for our ancient IMAC. It’s like having a new computer again and the price was very fair for the service received. No hesitation in recommending this company to anyone. Thank you Alonas!

June 23, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Dear Clare,

Thank you for your excellent review! We're thrilled to hear that you had a positive experience with our service.

Providing clear explanations and effective solutions to the problem with your iMac is essential to us. We're delighted that it now feels like a new computer again.

Ensuring fair pricing for the quality service we offer is one of our priorities, and we're glad you found it reasonable.

Thank you for recommending our company! If you ever need any further assistance or have any questions, don't hesitate to reach out. We're here to help and appreciate your kind words.

Thank you for choosing us!

Best regards,
Alonas

Rated 5 out of 5 stars

Excellant service

My Mac lost the ability to send and receive emails. Alonas managed to arrange a home vist at short notice. He was able to understand my rather"non technical"explaination of the issue and guide me through a selection of methods to resolve the issue. Whilst it was not possible to rectify the problem in a conventional way, due to a software problem, Alonas was able to instal an alternative solution. Happy customer!! would most definately recommend and use IFIXIT4U in the future.

May 25, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Dear Tracie,

Thank you for sharing your positive experience.

We understand that technical issues can be frustrating, especially when it comes to email functionality. I'm dedicated to providing personalised support and finding alternative solutions when conventional methods may not be feasible. I'm pleased that I was able to understand your explanation and guide you through various methods to resolve the problem.

I appreciate your recommendation and I'm thrilled to have made you a happy customer. Should you require any further assistance in the future, please don't hesitate to reach out. I'm always here to help!

Best regards,
Alonas

Rated 5 out of 5 stars

Missing files

Managed to fix a worrying problem relating to large deletion of inbox emails.Very pleased that the data was all recovered after a clear explanation about the process

May 9, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for your review, Susan! We're glad we could fix the issue with your missing files and recover all your data. We always strive to provide clear explanations about our process. If you need any further assistance in the future, please feel free to reach out. Thank you for choosing us!

Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Excellent service from Alonas

Excellent service from Alonas. Highly recommended if you want a quality repair service for your MacBook.

March 20, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for your positive feedback, Laura! It's great to hear that you were satisfied with the repair service provided for your MacBook. We always strive to provide high-quality repairs and excellent customer service to ensure our customers' satisfaction. We appreciate your recommendation and look forward to assisting you with any future computer needs.

Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

A very helpful company

A very helpful, informative, and patient company - nothing too much trouble! A new computer was ordered by Alonas, set up for me, and all in a couple of days! Will definitely recommend!

March 15, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for your review, Corrine! We're glad to hear that you found our company helpful, informative, and patient. We understand that setting up a new computer can be overwhelming, so we always try to make the process as easy as possible for our clients. We're also pleased to hear that we were able to set up your new computer quickly. Thank you for recommending our services, and please don't hesitate to reach out to us if you need any further assistance in the future.


Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

They do what it says on the tin! IFIXIT4U

Alonas was very helpful from initial enquiry to completion of my Laptop problem, making me fully aware of all costs and time scale involved, even going one step beyond to recommend a solution to my slow program loading problem. Extremely efficient service I would definitely recommend IFIXIT4U computer repairs.
A satisfied customer

March 1, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for your kind words, Mr. Preston! We're glad to hear that you were satisfied with our service and that we were able to assist you with your laptop problem. Our team always strives to be helpful and transparent with our clients, so we're happy to hear that you appreciated our approach. Thank you for recommending IFIXIT4U computer repairs, and please don't hesitate to reach out to us if you need our assistance again in the future.

Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Excellent service at a good price

Excellent service at a good price. Will definitely go back.

January 10, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for taking the time to leave us a positive review, David! We're glad to hear that you had a great experience with our IT repair services and that you found our pricing to be fair. We appreciate your business and look forward to the opportunity to serve you again in the future.

Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Screen Replacement

A swift and effective screen replacement service with a smile. Thank you

January 4, 2023
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Dear Lisa,

Thank you so much for taking the time to leave a positive review about our screen replacement service. We're thrilled to hear that you had a great experience and that the service was swift and effective. We're glad that you were happy with the service and we're glad that you felt like you were treated with a smile.

We're so grateful for your kind words and your appreciation. We're glad that we were able to exceed your expectations and provide you with a great service.

Thank you for choosing our business and for your loyalty, we hope to see you again soon.

Best regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Great customer service

Great customer service, good communication, excellent all round. Strongly recommend.

December 22, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Dear Smith,

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our service and communication. We pride ourselves on providing excellent all-round service and we're glad that we exceeded your expectations. We're so grateful for your kind words and your strong recommendation.

Thank you for choosing our business, we hope to see you again soon.

Best regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Broken Desktop PC

Broken Desktop PC - A professional and efficient service. My options were clearly discussed and explained enabling me to decide, without pressure, whether or not to go for repair or replacement. Deciding to replace, I was up and running again within four days. All my software, Apps, documents and data were transferred. On handover, the new PC was set up and demonstrated in the shop and questions answered. When home, everything worked as expected. The old hardware was disposed of and by Data etc deleted once things were shown to have been successfully transferred. An excellent service.

December 12, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Dear John,

Thank you so much for taking the time to leave such a detailed and positive review. We're thrilled to hear that you had a great experience with our professional and efficient service.

We're glad that you found our options discussion clear and helpful, and that you felt comfortable making the decision about whether to repair or replace your desktop PC without any pressure. We're also happy to hear that you were up and running with a new PC within four days and that the transfer of all your software, apps, documents and data went smoothly.

We appreciate your feedback on the in-shop set up and demonstration of the new PC, and the way we handled the disposal of the old hardware and data deletion. We're glad that everything worked as expected when you got home.

We're so grateful for your kind words and your strong recommendation. We're glad that we were able to exceed your expectations and provide an excellent service.

Thank you for choosing our business and for your loyalty, we hope to see you again soon.

Best regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Excellent service from someone with the…

Excellent service from someone with the detailed knowledge to fix my computer. Would certainly recommend to others

October 27, 2022
Unprompted review
IFIXIT4U Computer Repairs logo

Reply from IFIXIT4U Computer Repairs

Thank you for your 5 star review Francis. Your review is much appreciated! We are glad that we were able to repair your computer.

Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

My fairly old laptop wouldn't power on…

My fairly old laptop wouldn't power on at all. Alonas explained to me clearly the problems that he had found inside and sourced the part and repaired it efficiently. Even though I don't have much knowledge of computers he explained everything clearly so that I could understand and choose whether to repair or retrieve the information. Great service.

October 13, 2022
Unprompted review
IFIXIT4U Computer Repairs logo

Reply from IFIXIT4U Computer Repairs

Thank you, Ruth, for your brief review, we much appreciated it. Visit us in the future if you do have any problems with your computer and we are here to help fix them all!

Regards,
Alonas - Managing Director at IFIXIT4U Computer Repairs Poole

Rated 5 out of 5 stars

Laptop not charging and very slow

My laptop was not charging and was very slow. Had a new charging port & hard drive fitted. It came back cleaned and almost looked like new. Laptop performs much faster now. Thanks

September 20, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Hello Carolynne, thank you for your 5 star review and we are glad that we were able to help solve your laptop problems.

Best Regards,
Alonas - IFIXIT4U

Rated 5 out of 5 stars

Fantastic

Fantastic, friendly and efficient service. Would highly recommend

September 13, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for your 5-star review, your review means a lot to us!

Rated 5 out of 5 stars

The IT superhero

I called at 11am and reported my laptop would not turn on. Dropped off at lunchtime and picked up at 16:30 the same day.

Clear and concise updates throughout the repair and very friendly and speedy service from Alonas.

And internal and external clean of the laptop was also included.

I would highly recommend.

August 16, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you Daniel for your 5 star review, glad I was able to help you.

Rated 5 out of 5 stars

Excellent service- repair to laptop…

Excellent service- repair to laptop great - looks like new.

Kept fully informed as to status of repair - competitive pricing- would 100% recommend.

Many thanks ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

July 4, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for your ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ review!

Rated 5 out of 5 stars

Absolutely deserving of 5 stars!!

Absolutely deserving of 5 stars!!! Alonas is a genius.....my son's computer would no longer charge (no green light on charger), and as it turns out there was corrosion on the internal board connecting to the charger. He used his skills and knowledge and specialist equipment to fix this within a 24hr turnaround!!! He is polite, has top rate communication, explaining costing and issue to hand. He does all this without patronising my minimal computer skills. I can not thank him enough for his speed and professionalism. Highly recommended.

June 17, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Thank you for your 5 star review! Much appreciated it!

Rated 5 out of 5 stars

Great service

Great service. Fixed a USB memory stick and retrieved the data within hours. Professional. Would use again

May 19, 2022
Unprompted review
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Reply from IFIXIT4U Computer Repairs

Glad I was able to help and thank you for your review!

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