great communications, product arrived in good time and was exactly as specified, my logo was exact and could not thank them enough for this order.....
Company replied

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great communications, product arrived in good time and was exactly as specified, my logo was exact and could not thank them enough for this order.....
Company replied
Samples were ordered and arrived in good time. As the samples do not arrive with a logo on I wanted to be clear about the positioning of the logo and received a quick response. We ordered two styles... See more
Company replied
Excellent communication and product. Delivery was quicker than expected. Ordered just over 300 small teddy bear key rings with printing back and front. Advice given by phone and email was most helpful... See more
Company replied
Good choice of products, able to see with logo online to get idea of how the finished product will look before ordering. Once the products have been ordered, proofs are sent, and once accepted the or... See more
At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.
Quadrant House, 4 Thomas More Square, E1W 1YW, London, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service, good quality product and fast delivery.
Great service and delivered on time. Will use this company again for future products and merchandise.
Staff were lovely and very helpful, the service was let down only by deliveries. One went astray and another was just left over the gate in the open, when we were away.
Great service from IGO Promo, delivered on time even against a tight schedule. Promotional items good quality and value.
Friendy staff - quick and professional service and brill quality - print much better quality on our diaries this year - Tnak you and Happy Christmas
Have used this company every year for our corporate gifts, the customer service is always excellent, and the quality of the merchandise is always superb for the price.
Simple process from order to delivery; and exactly what we were expecting, no surprises, good pricing too.
Great service - worked to a really tight deadline and arrived perfectly and on time
Really pleased with products and good company
Good choice of products, able to see with logo online to get idea of how the finished product will look before ordering. Once the products have been ordered, proofs are sent, and once accepted the order is processed. Lead times are product dependant, but good communication on order progress throughout. The only issue we have had is that we have had to chase for credit rather than this being automatically applied (hence 4 stars and not 5). Apart from that, great service.
As always great products at a good price we have been using IGO for a number of years for our promotional products
Problems with mis-communication and suppliers being in different countries resulted in a delay in the product being delivered to us on time. Whilst the products are of good quality, the process was quite frustrating.

Reply from IGO Promo
Excellent experience. Good product. Very efficient and helpful.
The goods that I bought were of a high quailty and good value for money.
We placed an order for about 2,000 cotton bags for our partners' event. The one thing that we can give Igo credit for is the quality of the bags, but the service was incredibly poor. After explaining that the bags had to be delivered to the Barbican by a certain date (and being assured that this would happen), the bags arrived 3 days late after the first day of the conference had ended. To add insult to injury... the bags were delivered to our office... not the Barbian. Which meant that our team had to re-deliver the bags to the correct address. While the person that I spoke to throughout this process was very apologetic and did what he could, the poor experience has deterred us from using them again.
After some back and forth, we did manage to get a 45% refund on the bags as well.

Reply from IGO Promo
Easy to deal with and product exceeded expectations.
Good value, would use again.
Absolutely fantastic company - great quality - in touch with us at every stage - processionals dn efficient ! Extremely good value !
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