While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Had solar installed then a couple of years later it kept shorting out we had unstalled in 2019 and have been fighting to have it fixed or replaced They avoid calls when i ask for Morris if he exis... See more

Rated 1 out of 5 stars

I signed a contract with them being adamant thst he would be able to have it installed. He then had me pay for changes to allow for the solar before cancelling thr contract and costing me the higher... See more

Rated 1 out of 5 stars

Not great - very pushy, a lot of communication on initial offer, however, then the ‘extra’s add up…this extra, that extra. I then cancelled order, requested my fully refundable deposit back….and w... See more

Rated 2 out of 5 stars

I cancelled the job due to not providing a install date failure to return calls or emails 16 weeks from sign up and no confirmed date provided. A very unprofessional company. Luckily I lost only a s... See more

Company details

  1. Solar Photovoltaic Power Plant
  2. Energy Supplier
  3. Furniture Store
  4. Housing Utility Company

Information provided by various external sources

Igreen Energy is a company built around people with proven backgrounds in solar installation and personalized customer service support. Our network is built on satisfied customers spreading the word about benefits of alternative energy solutions and our great value. Our company has technical and customer-centric expertise to take our vision successfully to the public.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are very happy with the service and…

We are very happy with the service and installation we received from igreen energy.
In particular Rody was very helpful and prompt in answering our questions about our installation.

The installers were fantastic and we are very happy with our system and it is working very well!

We have no hesitation in recommending igreen energy and Rody.

Thank you!

February 28, 2019
Unprompted review
Rated 5 out of 5 stars

John from igreen Energy

John from igreen Energy was recommended to us and we were very impressed with his approachability. He explained the products very well and addressed all of our queries. All emails were responded to quickly either by phone or email.The panels and inverter were installed very promptly as soon as we had completed our negotiations. Lee and Carmen

February 27, 2019
Unprompted review
Rated 5 out of 5 stars

very good service happy with the…

very good service happy with the product and price using quality and branded product . quick response from iGreen team installtion also done be CEC accredited installer. We would highly recommend this company to anyone lokking to install a solar panel system. The person Mark Jones helped me alot very happy with him also.

February 1, 2019
Unprompted review
Rated 5 out of 5 stars

Mark Jones and Igreen Energy

Mark Jones and the team at Igreen Energy were great.
I did a lot of research before committing, Mark kept in regular contact and was very patient when I continually asked for my time to decide.... during this time he was able to adjust products and repayments to suite my needs. In the end I got a quality system for a price that no body could beat. Credit also has to go to the fiancé company Brighte, and the solar installers TMS Solar and Electrical that Igreen energy use.
To the new buyer I would recommend DO YOUR RESEARCH.
- understand your electricity bill / kwh / discounts / your day to average / (compare apples with apples) changing providers may increase you solar savings. I recommend Energy Locals
- how and when solar works, what you will use and what you will sell
- compare panel and inverter types and brands
- if using fiancé what is the interest
All this adds up to your new bill, they say it takes 4 to 5 years to pay off solar.... with the system I got from Igreen energy I should be saving straight away.

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

Everything was up-front with full…

Everything was up-front with full disclosure, good job by the installer guys with a minimum of fuss on a Sunday with one heavy shower on a tin roof. Now enjoying all those lovely free electrons flowing throughout the house wiring whenever there's even a hint of sunlight hitting those panels :D Price comparison was excellent and their feedback rating was the highest I could find on independent review sites.

December 11, 2018
Unprompted review
Rated 5 out of 5 stars

iGreen Energy staff

iGreen Energy staff, Mark Jones has been an honest, knowledgeable and with excellent customer service to me.All questions and doubts were explained clearly. Gave best price and excellent product. Calls and Emails were always answered and replied within an hour.
All required paperwork was done, peace of mind. My arranged Solar System was Installed as in promised time. Installers were friendly with an excellent quality of job done. Energy retailer has also installed Smart Meter within 2 weeks for free.
I highly recommend iGreen and Mark to anyone.
Thanks,
Ashwin Kumar.

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service with getting solar

Excellent service with getting solar. From the beginning Mark Jones was helpful and answered my questions. The installation was completed within 4 hours and the electrician was helpful with explaining the unit. I had many friends comment on the affordable price. I'm so glad to go solar 😀

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Very impressed!

This company installed a high quality system for us by an accredited installer, at a great price. Emails and calls are usually returned within the hour. We dealt with Rody and she has been wonderful.
We would highly recommend this company to anyone looking to install a solar panel system.

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Dont let the foriegn accents put you…

Dont let the foriegn accents put you off, these guys were honest, efficient and great to deal with, all at an amazing price. Communication was excellent, and installation was fast, professional and stress free. Very highly recommend

September 28, 2018
Unprompted review
Rated 5 out of 5 stars

Superb

Superb.
I was contacted by the salesmen on the phone and as I was looking for a decent system I just asked him to email me a couple of quotes as I knew what I wanted.
Quotes came within 24hrs and were very competative using good quality products.
I went ahead and everything else was plain sailing.
The lads turned up on time we chatted about position of panels and inverter as weve a 2 storey house the inverter was in the garage which is opposite to electric box so cabling had to go over house.
When I came home I was very impressed with the workmanship I could hardly see and cables the inverter was in a spot out of the way all clean and tidy.
I would not hesitate to recommend this company to anyone.
Great service from day 1. A1.

August 31, 2018
Unprompted review
Rated 5 out of 5 stars

6kW system from iGreen installed in Sydney's inner west

Purchased a 6kW system from iGreen Energy in July 2018 for my two-storey home in Sydney's inner west.
22 x Jinko 275W panels each with its own Enphase S230 micro-inverter plus an Envoy-S consumption monitor. The system was installed by Sargon Askaro.
iGreen provided a quotation without visiting my home but that appears to be normal. Out of four quotes, only one company came to site to quote and they were the most expensive. The other three including iGreen Energy relied on satellite pictures of my roof/home orientation. iGreen were the cheapest of the four quotes but the quality of the system depends on the installer, not the company that gives you the quote, right.
Well I need not have worried. Sargon was courteous and professional across the two days it took to complete the install. Sargon consulted with me about the best orientation for the panels and if I had any spare roof tiles in case he broke any (only three in the end). I observed them taking great care whilst screwing in the mounting rails, securing the PV panels, running the electrical cables and drilling through the roof tiles. They cleaned up after themselves and left my home as they found it.
At the end of the installation, Sargon spent time with me explaining how the monitoring system worked including setting up the app on my phone.
A day after the installation was done, Brijesh from iGreen lodged the paperwork with my energy retailer for the replacement of my old electricity meter with a "smart" meter. My provider confirmed today that they will replace the meter sometime in the next 4-6 weeks.
I am very pleased to give iGreen Energy (and Sargon Askaro in particular) the highest rating.

August 6, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service and very good…

Excellent service and very good installation. All work done in single day with no hassle. Solar working great and already started saving money.

Thanks to igreen Energy

July 9, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look