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Rated 1 out of 5 stars

Had solar installed then a couple of years later it kept shorting out we had unstalled in 2019 and have been fighting to have it fixed or replaced They avoid calls when i ask for Morris if he exis... See more

Rated 1 out of 5 stars

I signed a contract with them being adamant thst he would be able to have it installed. He then had me pay for changes to allow for the solar before cancelling thr contract and costing me the higher... See more

Rated 1 out of 5 stars

Not great - very pushy, a lot of communication on initial offer, however, then the ‘extra’s add up…this extra, that extra. I then cancelled order, requested my fully refundable deposit back….and w... See more

Rated 2 out of 5 stars

I cancelled the job due to not providing a install date failure to return calls or emails 16 weeks from sign up and no confirmed date provided. A very unprofessional company. Luckily I lost only a s... See more

Company details

  1. Solar Photovoltaic Power Plant
  2. Energy Supplier
  3. Furniture Store
  4. Housing Utility Company

Information provided by various external sources

Igreen Energy is a company built around people with proven backgrounds in solar installation and personalized customer service support. Our network is built on satisfied customers spreading the word about benefits of alternative energy solutions and our great value. Our company has technical and customer-centric expertise to take our vision successfully to the public.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

109 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

27x275 panels and 8kw inverter

27x275 panels and 8kw inverter. Giving excellent service and terrific feed in tariff, should have done it years ago , helped with my country house too , 29x330 w panels and 10 kw inverter both houses 3 phase . Quick crew and the apprentice electrician a clever installer under supervision. All good

June 3, 2018
Unprompted review
Rated 5 out of 5 stars

Solar Package

The whole package from initial contact to installation was hassle free & professionally followed through. Communications throughout was excellent & the price very competetive

June 2, 2018
Unprompted review
Rated 5 out of 5 stars

5 star service

I read a lot of reviews about a dozen companies in the market who were providing solar installation service. I was initially skeptical to sign up with igreen Energy primarily because they were not based in Perth but took the risk solely due to the price they were offering. But I am really happy now that I made a wise decision. The guys followed up regularly, filled in all the required documents and submitted it to relevant energy company, got it off all cleared without a hassle to me. I kept getting all notifications and followup. Jay worked with me on the specific date I wanted my solar installation to happen and got it all fixed for me on the said date. I am very happy with the service and infact already recommended them to 2 of colleagues as well. Thank you to the team of igreenenergy

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with Jay's service…

I am extremely happy with Jay's service and followups from day one.
He is very polite, patient, honest and understanding. He even followed up on my phone call even when he was at his child's birthday party.
I would definitely recommend Jay and your company to my family and friends.
Word of mouth is the best promotion for any company.

I wish you every success in your future Jay. You deserve it, Keep up the good work

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

Communication was bit of issue which …

Communication was bit of issue which may have delayed the overall installations, otherwise, services were pretty good. The technician came to install system was excellent both behaviourly and work wise. I would sure recommend to others.

February 11, 2018
Unprompted review
Rated 5 out of 5 stars

The service we received from I GREEN …

The service we received from I GREEN and the guys from Northern Spark Solar was very professional, timely,and very helpful and friendly. I would not hesitate to recommend them to anyone. Great job in Yarloop.
Ruth

February 8, 2018
Unprompted review
Rated 5 out of 5 stars

Can highly recommend Igreen Energy for …

Can highly recommend Igreen Energy for a no hassles service the price was quite reasonable and the crew that fitted the system were excellent they worked around our busy schedule, were prompt and quick.

December 21, 2017
Unprompted review
Rated 5 out of 5 stars

Used these guys to install a 5.5KW …

Used these guys to install a 5.5KW solar system.

Great before sales service, Installers did an awesome job (especially because the job was difficult too), and their post install support has been prompt so far. Happy to recommend them.

December 13, 2017
Unprompted review
Rated 1 out of 5 stars

Extremely poor service.

In 2018 I mistakenly wrote a positive review for iGreen Energy. I wrote that positive review at the time of purchase. Any "positive attributes" iGreen Energy "appeared" to have soon evaporated after I made the payment for the solar installation they sold and installed. After a couple of months it became evident that the solar array and monitoring system had not been installed correctly. Since 2018 I have made multiple phone calls and sent multiple emails to iGreen Energy. Much of this communication has gone unanswered. The few responses I have received promised to rectify the problems and stated time lines such as "I'll be back in touch within 48 hours" or "the installer will contact you on Friday or next week". The "rectification time lines", given by iGreen Energy, have well and truly expired. This has been going on for years with no rectification work occurring and not even a phone call from the promised "technician or installer". I have contacted the NSW Department Of Fair Trading and will be pursuing redress via their protocols. I summary, I would strongly advise that people to not do business with iGreen Energy.

November 28, 2017
Unprompted review
Rated 5 out of 5 stars

Very Happy

I am very happy with IGreens service. I found the information and product knowledge provided during the negotiation process to be very credible and their pricing was competitive. Further I found the installer and the installation also excellent. I would have no hesitation in recommending IGreen to anyone.

November 15, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job. The three tradies knew their craft and worked quickly and efficiently. They were very polite and took all their rubbish away with them. Commenced at 9.00 and finished at 2.00pm. The four stars rather than five was just for a few "finishes" the Front of house has two ugly converter boxes right on the edge of the roof in clear sight . Just wondering if they could have been placed back from the edge. Maybe not?

October 12, 2017
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Easy to communicate with and very understanding of my needs. Easy payment options and a wonderful team who met and exceeded my expectations. I would definately recommend IGreen for your solar installation.

October 4, 2017
Unprompted review
Rated 5 out of 5 stars

Affordable solution

Affordable solution. Very customer friendly sales team special thanks to Jay. No hassle installation. I would definitely recommended iGreen Energy for Solar to anyone who wants a hassle free process and peace of mind. I have chosen Trina Panels and SMA Inverter already generate more than 900kwh within two months in winter.

September 19, 2017
Unprompted review
Rated 4 out of 5 stars

Great service

Install went smoothly, generating power to off set future bills and a great overall price too!

Many thanks to Igreen Energy

August 29, 2017
Unprompted review

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