While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Had solar installed then a couple of years later it kept shorting out we had unstalled in 2019 and have been fighting to have it fixed or replaced They avoid calls when i ask for Morris if he exis... See more

Rated 1 out of 5 stars

I signed a contract with them being adamant thst he would be able to have it installed. He then had me pay for changes to allow for the solar before cancelling thr contract and costing me the higher... See more

Rated 1 out of 5 stars

Not great - very pushy, a lot of communication on initial offer, however, then the ‘extra’s add up…this extra, that extra. I then cancelled order, requested my fully refundable deposit back….and w... See more

Rated 2 out of 5 stars

I cancelled the job due to not providing a install date failure to return calls or emails 16 weeks from sign up and no confirmed date provided. A very unprofessional company. Luckily I lost only a s... See more

Company details

  1. Solar Photovoltaic Power Plant
  2. Energy Supplier
  3. Furniture Store
  4. Housing Utility Company

Information provided by various external sources

Igreen Energy is a company built around people with proven backgrounds in solar installation and personalized customer service support. Our network is built on satisfied customers spreading the word about benefits of alternative energy solutions and our great value. Our company has technical and customer-centric expertise to take our vision successfully to the public.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Extremely helpful

Extremely helpful, very easy to contact through email, text and phone. Even responded to texts outside of business hours!
There was a distribution supply issue that they kept me informed about and I am happy with my solar system.
I got 3 other quotes for the same Tier 1 panels and inverter and iGreen Energy came in cheaper than everyone else.
One improvement: I would have liked to be offered optimised panels. I didn't know about them until the installer came and asked why I didn't install optimised panels. Had I known about their advantages I probably would have spent the extra money.

August 24, 2017
Unprompted review
Rated 5 out of 5 stars

Very quick to quote

Very quick to quote, competitive quote, always returned calls quickly and easy to contact. Kept us informed at all times and followed through with promises. No fuss installation by installer who knew his stuff. Our installation was in the country and very few other companies would even quote. Very impressed with Igreen Energy and would highly recommend them.

August 23, 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had a great experience purchasing my my solar system from iGreen Energy. Not only did I get a great deal but the sales guys were fantastic and installers were good blokes too.
I can't recommend these guys highly enough.

August 21, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look