Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.
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Hvis du kommer fra Danmark kan du trygt handle med iHeartRaves! Produkterne er af høj kvalitet og som vist på billederne… dog skal du væbne dig med tålmodighed for der går mellem 8-15 dage for lever... See more
I LOVE Emma!! I paid for expedited shipping because I have a rave event I’m going to Wednesday night and my shirts are supposed to be here Wednesday and I wanted to 10000% confirm they would be and sh... See more
I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... See more
Company details
Written by the company
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Contact info
240 S. Loara Street, 92802, Anaheim, United States
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Fantastisk (fantastic)
Hvis du kommer fra Danmark kan du trygt handle med iHeartRaves! Produkterne er af høj kvalitet og som vist på billederne… dog skal du væbne dig med tålmodighed for der går mellem 8-15 dage for levering, men dine ting skal nok komme❤️ super informative ift leveringsstatus
Im so happy for My products, shipped to DK! High quality and it is definitely not the last time I’ve ordered something from your great Webshop, love from DK
Overall very happy with products and service!
Ordered a bunch of items which all arrived intact and the quality and condition of the items were perfect! I’m from Australia so I had to wait about 1 month for the parcel to arrive, but iHeartRaves shipped on time and were very helpful and quick to respond when I sent my enquiry about the whereabouts of my package.
Items are also true to size according to the measurements they provide on their website and depending on whether the material is stretchy or not, you may want to consider sizing down one size.
Will definitely be ordering more items in future! Will just need to allow more time than I expected for them to get here :) <3 Thanks for everything iHeartRaves!
GREAT customer service!!
GREAT customer service!!! I literally forgot to put one of the pieces I was returning along with the other clothes I returned. They gave me a free return label to mail back that piece:)
I didn't receive my order and had to…
I didn't receive my order and had to find new clothes to wear and when I contacted them about my order they didn't help very much, they said the best they could do would to be issuing me store credit. However I don't need to purchase anything else from the site as I needed it that day and wasn't able to wear it.
BEWARE! Bait n Switch Items
Ordered two items from iheartraves. They shipped quite fast. However, the one item was not as described. What it showed in the picture and what was in the description was NOT at all what I received. When I sent a cordial email stating that, the only response I got was about how to return. And the return process is a hassle and you pay for it. Its like they knew they are selling items not as described and if someone notices, you gotta go through the hassle of returning which most won't. This company uses their unique products to lure people. Beware!
So much fun with my leviwand!
I ordered a leviwand from them a while ago. It took a while for it to arrive because I live in Sweden, but it was so good! I love my flowy wand so much, for such a good price as well! Would order platforms from them too but the shipping was too expensive.
Trustworthy, with super cute items
I love this site. I ordered 4 items in one package from this seller, and everything arrived in reasonable time (during Covid), and entire order was correct and as pictured. The clothes r very cute, and everything is so cheap it’s ridiculous. Have ordered more from them since :)
Not good
Not good. All the clothes falls apart after 1-2 wears. Really messed up practices. I feel guilty for purchasing from them. Please don’t do it.
Good quality
Ordered when I got my stimulus check and got some sale items. Shipping took a while due to the virus but its understandable. Items came pretty fast once shipped. They were packaged well and were great quality. Their glitters are amazing I will definitely be going back for more.
Fantastic raves clothes
Fantastic raves clothes, definitely the best place to go to prepare for EDC.
The pricing is fair and the quality is…
The pricing is fair and the quality is pretty good. They carry all sizes and many styles allowing you to wear just pasties to fully covered. This is much better than other rave sites I have been to.
Walked into the store was at first so…
Walked into the store was at first so overwhelmed by the huge amount of everything this store stocked, was immediately greeted by an overly enthusiastic employee that was more than ready to help me with everything I needed and was very extremely informative with all my questions.. 15/10 would recommend to anyone with any festival needs come here!!!
This store is fantastic
This store is fantastic! They have everything you would ever need for your edm and techno music shows. All the outfits, cool stuff for the guys cute stuff for the girls. I love it
This store was soo amazing
This store was soo amazing ! They had all the right clothes for my festival😋😋 best prices and outfits , thank you Iheartraves!!!
I ordered my outfit two weeks ago and…
I ordered my outfit two weeks ago and it says it was delivered 5 days ago at my mailbox when it was NOT. I need my order before Friday and they won’t help me either. I emailed and just get responses with articles or saying they are looking into it or asking me to rate them. They won’t even respond to me asking for a refund.
Potentially filtering review of their products
I bought a marabou skirt twice and it curled up weirdly making it look unlike the picture. I have attempted to post a 3 star review for the product multiple times, but it has yet to post (it has been about 3 weeks and the product is still at 5 stars). I have checked the reviews to see if anyone else is experiencing this problem and if they have possible solutions, but noticed a recent 5 star review was posted. It feels like this website is filtering the reviews to make certain products better than they are considering this is a persistent issue. I have also contacted them about this issue, but was told it would be forwarded to the right department and am still waiting to see results.
They have the best outfits
They have the best outfits for all the raves I attend. Their selection has gotten a lot better over the years. Highly recommended!!
AVOID, IT'S A SCAM! THEY DIDN'T DELIVER AND WON'T ISSUE A REFUND!
Absolutely horrible, I still I can't believe it. We placed an order and paid extra for fast shipping. Two weeks later, the order hadn't arrived and nobody had contacted us. I wrote them an email to ask what had happened, and they said they won't be able to deliver it and won't refund the shipping costs! As a 'one-time exception' they offered a return for the items (not the delivery costs) in the form of 'gift vouchers'. This company is horrible, this is probably illegal and if you want my advice, avoid having anything to do with them!
horrible policies and customer service
I have ordered from I heart raves for the past two years but never again. There store policies and customer service is an absolute joke. If you have to return a package or your package gets sent back, they will only give you store credit. On top of that they will not honor any deals you had when you made the original purchase. To get your store credit the item has to go back to them and then you have to wait for store credit so you can purchase the items again. Do not order here unless you want a nightmare to exchange or return items. Think twice before buying anything from I heart raves!!
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