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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, most reviewers were somewhat happy with their experience overall. People frequently share wonderful personal stories about exceptional servers who treat visiting guests like family and provide truly outstanding hospitality throughout their meals. Consumers frequently mention that the restaurant atmosphere feels cozy and welcoming, and many favorite breakfast dishes arrive hot, fresh, and exceptionally delicious. Some reviewers were not happy with inconsistent food preparation, noting frequent problems like cold plates, burnt items, and undercooked or raw elements. Visitors additionally described experiencing frustratingly long waiting times, inattentive staff members, and occasional cleanliness concerns regarding messy tables, trash, and walkways.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting attentive, polite, and helpful servers... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising friendly and efficient staff... See more

Quality

Customers had ambiguous experiences with quality, as while some reviewers praised outstanding, delicious... See more

Product

Clients share ambiguous opinions on product experiences, as some reviewers noted that their food was good or... See more

Location

Consumers find location to be ambiguous as patrons share experiences from various cities and branches across... See more

Reviews shaping this summary

Rated 3 out of 5 stars

1st order from Monroe IHOP. Food was good. Took over an hour for delivery. No napkins, utensils, butter, syrup, salt and pepper, catsup or any condiments or supplies of any sort. Not impressed with se... See more

Rated 3 out of 5 stars

Today at balajat IHOP branch - So, it was like me craving for crunchy Belgian waffles and yes craving succeed. However, my daughter ordered split combo whereas the pancake ain't cook in t... See more

Rated 3 out of 5 stars

IHop-I ordered pancakes, tasty, BUT, no butter, syrup included, looked that pancakes were thrown in the container 🤨 Will not order ever again, and will spread my experience.

Rated 3 out of 5 stars

I visited the UCF location # 36-211 this am and my server, the ONLY person I saw on the floor was Ethiana. SHE is the only reason I gave 3 stars instead of just 1. And to be fair, I don't know i... See more


Company details


Contact info

3.2

Average

TrustScore 3 out of 5

461 reviews

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No history of asking for reviews

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3.2

All reviews

(461)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

GRANTSVILLE MD IHOP

I visit the Grantsville IHOP at least once a week. I find the service excellent and the restaurant is kept very clean. I try to hit the place on Thursdays when my favorite waitress Tracy is working. She goes above and beyond for her customers. I've noticed her with other customers and she's always smiling and bubbly with them as well. The food is excellent. I've tried just about everything on the menu. Great food and staff! So if you're in the Grantsville area...hit up the very best waitress Tracy and order the sirloin tips. You won't be sorry!!

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them less than 1

If I could give them less than 1, I would. Ordered 2 of there value breakfast faves combo for $6.00 each. Ordered a orange juice for my little son and whipped cream on his pancakes. Bill was $18.64 because the watered down O.J. was $5.00 and the whip cream was $1.00. What a scam. Will never go again. Oh, did I say everything was greasy and cold. Terrible, terrible, terrible.

February 28, 2026
Unprompted review
Rated 4 out of 5 stars

Heavenly pancakes

Heavenly pancakes, never had anything as good as the strawberry cheesecake pancakes. If there was an IHOP in the Uk, I would never leave. Multiple restaurants offering pancakes but IHOP are the best. Can’t wait to return to America because this is the first place I will visit.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Went to IHOP on Arlington rd

Went to IHOP on Arlington rd. And the food was great and Zoe was our waitress she was great I have a spouse that can be a little difficult sometimes and we do enjoy going out to eat Zoe was great and I think she knew how my wife was. Zoe waited on her and my wife ended up really liked her if your ever in Akron Ohio on Arlington rd and you have a difficult significant other I'd recommend sitting in ZOE section she's great

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Run!

Undercooked food, dirty silverware and table, asked for no onions got more onions than anything else. Got told the cook was in a mood, other tables not cleaned, trash overflowing. Manager refused to see us.

Avoiding strongly advised.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

I hop at 3427 us hey 98 N

I hop at 3427 us hey 98 N
Lakeland Fl. 33809.
It was perfectly cooked. And service by Crystal was the best! Always came by and asked if we needed anything else! The atmosphere was great! Thank you I Hop!

February 27, 2026
Unprompted review
Rated 3 out of 5 stars

cost of hot water

i usually enjoy the ihop food. service was good but I was shocked to see that you (ihop) have the audacity to charge $3.69 for a cup of hot water with a tea bag. Greed is king!!

February 11, 2026
Unprompted review

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