After my Laptop locked me out ILL IT quickly found it was due to a profile issue. Lee then built me a new profile and copied all of my data across. My Laptop now works as it did before. Very satisfied... See more
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Very quick service and kept informed of what was going on including the price for the fix .
Company replied
Have been using Lee's services for more years than I can remember, my computers don't go anywhere else. From laptops, gaming pc's to home computing and now even my businesses IT, web design & maintena... See more
Many thanks to Lee of ILL IT. I would fully recommend his services. Especially his patience in helping an 80+, almost computer nerd, who has come into the world of computers far too late in life to... See more
Company details
Written by the company
ILL IT Solutions is a proud family-run business based in Chadwell Heath, Romford, Essex. We treat our customers like extended family—offering affordable PC and laptop repairs backed by honest, no-nonsense advice you can trust. As your one-stop shop for all PC and laptop needs, we provide expert support, a wide range of quality products, and reliable IT solutions that keep your technology running smoothly. Easy to find and always ready to help, we’re your local, leading IT solutions provider—keeping you connected, protected, and up to speed. We are based in Chadwell Heath Romford Essex why choose us i hear you ask - A Leading IT Solutions Provider - we are Easy to Find - we off great Support - Wide Variety of Products - we Keep your Technology Working
Contact info
1, Tolworth Parade, RM6 6YU, Romford, United Kingdom
- 02085997771
- admin@illit.co.uk
- illit.co.uk
4.8
Excellent
104 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Locked up Laptop
After my Laptop locked me out ILL IT quickly found it was due to a profile issue. Lee then built me a new profile and copied all of my data across. My Laptop now works as it did before. Very satisfied, I would highly recommend ILL IT.
February 2, 2026
Once again Lee was able to give clear…
Once again Lee was able to give clear concise advice and undertake the work needed
October 6, 2025
wanted our old laptop updated to windows 11…
wanted our old laptop updated to windows 11. After inspection he explained that due to its age it would not upgrade after discussion he supplied a new laptop with windows 11 within my budget price.
well pleased will definitely use again to service our
main PC
October 17, 2025
Always a fast reliable service
Always a fast reliable service, satisfaction guaranteed
October 6, 2025
The problem was solved very quickly and…
The problem was solved very quickly and fixed within hour
October 1, 2025
Reply from ILL IT Solutions
Thank you so much, Jacqueline We’re delighted we could resolve your issue quickly for you and get you back up & running. Your feedback means a lot to us please let us know how we might improve to make your next experience a 5-star one.
Quick service time
Great communication and very well done service, keeping me informed and up-to-date.
Many thanks to a local business. x
September 10, 2025
give him a call
lee is the best so helpful always sorts my problem for me so good with computers always my first stop x
August 6, 2025
Great service and really helpful in…
Great service and really helpful in sorting out my IT issues. Wouldn’t hesitate to use this service again. First class service.
March 31, 2025
Professional business
Professional business
Expert analyst
Prompt attention
Confirmed completed problem
March 14, 2025
Always get good service
December 21, 2024
Revived my troubled Laptop
Fantastic job done by Lee by sorting out the operating system on my laptop, fast job and a great price would recommend him for any laptop issues.
December 21, 2024
Done what was asked very quick and…
Done what was asked very quick and reasonably priced with care
October 21, 2024
10/10 would always recommend
10/10 would always recommend, been going to Lee with all our computer issues for way over 10 years now. No job seems too big or too small, always happy to help with any questions I also have. Very reasonably priced, friendly and always trustworthy. Again couldn't recommend anyone more to trust with something so personal.
September 10, 2024
Great service with the customers best…
Great service with the customers best interest always put first. Thanks again to Lee and the team for their help.
September 7, 2024
Very high standard of support for computer problems
I have used Lee for a number of years for either repairs or replacement computers. He is always willing to listen and provide valuable insight into your needs. I cannot recommend ILL IT Solutions highly enough and if assistance is required please do not hesitate to contact them.
August 14, 2024
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