Well worth doing, our advisor seemed invested in our needs and wellbeing. While the money side of things was discussed and is obviously very important he was also informative in ways of our health and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From day one meeting my advisor I could tell he understood my financial life plan and he never deviated from putting this plan into action in order to achieve my goals. Just a wonderful service, such... See more
The whole process from first contacting ilumiti to the meeting with Andy, our financial adviser, was second to none. Both Anastasia and Andy were very helpful and friendly. There was a lot of informat... See more
Very pleasant chat with the advisor who made a tough topic interesting. He had loads of information and got it across really well. Helpful and knowledgeable so feeling confident of future plans
Company details
Written by the company
We’re refreshingly friendly and caring money experts in employee benefits, work pension schemes and personal financial planning. And we’re here to offer you greater prosperity through financial clarity. By financial clarity, we mean that we inspire people to optimise their financial future by helping them clearly understand what’s achievable – and then enabling them to achieve it. From the lightbulb moment of clarity understanding what is financially possible, to long term clarity about how to fuel and realise your dreams, goals and ambitions to the max. All delivered through crystal clear advice, understanding, communication and clever technology. And delivered by friendly professionals who are genuinely caring, highly collaborative and relentlessly focussed in their efforts to bring added value into your life. If you are looking to make employee rewards more rewarding, retirement options less hard work and personal wealth planning a richer experience, you are talking to the right people. Why not join the growing number of professional and personal clients turning to us for prosperity through clarity.
Contact info
United Kingdom
- ilumiti.co.uk
5.0
Excellent
598 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service.
Jack was very informative and took his time to make sure I understood everything he was telling me. As I am suffering poor health at the moment he had already pre-empted this and extended the call time and advised he could reconvene if I felt ill at all during the call, nothing was too much trouble for him.
September 22, 2022
Unprompted review
Reply from ilumiti
Good morning! I'm very glad to hear you had such a positive experience with Jack. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. All the best, Sam
Great service
Jack provided a very comprehensive service regarding all the pension options available to myself.
October 11, 2022
Unprompted review
Reply from ilumiti
Good morning, Joanne! Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.
Excellent advice
Informed Pensions were in touch to advise on the suitability of a Pension Increase Exchange offered by my company pension provider. I spoke to Lewis who was really helpful with regard to the technical details of the offer, how it related to my personal finances and pleasant to talk to. Following this consultation I was able to make a confident decision on this offer. Recommended.
September 29, 2022
Unprompted review
Reply from ilumiti
Hi Gordon! I'm very glad to hear you had such a positive experience with the team. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. All the best, Sam
Matthew was extremely helpful
Matthew was extremely helpful! I now have a much better understanding of my pension. I would highly recommend speaking to Matthew for a relaxed but informative chat.
September 27, 2022
Unprompted review
Reply from ilumiti
Good morning Tori! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience and you are feeling more confident. Please don't hesitate to get in touch if you have any questions. Kind regards, Sam
PIE Pensions advice
Gave clear and helpful information, provided answers to specific questions making it easy to make an informed decision
September 27, 2022
Unprompted review
Reply from ilumiti
Morning George. Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.
Very helpful and informative
Very helpful and informative. Also nice personnel. Would recommend.
September 9, 2022
Unprompted review
Reply from ilumiti
Good afternoon, Richard! Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.
They phoned at the exact time agreed &…
They phoned at the exact time agreed & gave me some great advice.
I was worried because my employer paid for their services that they wouldn't be impartial, i was wrong.
Elliot told me how to maximise my pension when i retire & explained the best way of taking some pension benefits early if i wanted to.
September 2, 2022
Unprompted review
Reply from ilumiti
Good afternoon Gregory! I'm very glad to hear you had such a positive experience with Elliot, and that you feel more confident with your retirement planning. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. All the best, Sam
Pension/retirement review
I would absolutely recommend this service for anyone wishing to review their pension funds/retirement plans.
My recent phone call session was informative, helpful and useful, my advisor was professional and knowledgeable, but what stood out was his very polite, friendly and patient nature.
He took the time to answer my questions in a way that I understood and I ended the session feeling fully informed and satisfied with the information I had received.
I would definitely use this service again.
Thank you Jack!
August 29, 2022
Unprompted review
Reply from ilumiti
Good afternoon! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience with Jack and you are feeling more confident in your retirement planning. Please don't hesitate to get in touch if you have any questions. Kindest regards, Sam
Professional and friendly
We were put in touch with this company to get advice regarding a work place pension. I was grateful for their guidance and advice and found the adviser first rate and would advise anyone thinking of using this company's service to feel at ease as I found them to be excellent
August 26, 2022
Unprompted review
Reply from ilumiti
Hi Stewart! I'm very glad to hear you had such a positive experience with the team. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. All the best, Sam
Great and clear financial Advice
I would highly recommend Informed Pensions, had several meetings with Richard Hoare excellent and clear concise advise, making everything clear and straight forward, very professional and i have passed his information onto friends who are looking for good impartial financial advise.
August 26, 2022
Unprompted review
Reply from ilumiti
Good afternoon, Geoffrey! Thank you so much for your review. I'm glad that you had such a positive experience with Rich. If you have any further questions, please don't hesitate to contact us. All the best, Sam.
I would highly recommend Informed…
I would highly recommend Informed Pensions. Although I knew what pots I had, I didn’t understand how they worked, what my options were and most importantly, how early I could retire if I wanted to. After sending over my pension details to Steve, my advisor, and a 1 hour pension discovery meeting, I’ve come away knowing exactly what my options are, and because I’ve chosen to, will be using the services of Informed Pensions to manage my fund when I retire, to maximise, but also safeguard my pension income.
August 25, 2022
Unprompted review
Reply from ilumiti
Hello Mo! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience and you are feeling more confident. Please don't hesitate to get in touch if you have any questions. Kind regards, Sam
Reply from ilumiti
Good morning Jessica. I'm very glad to hear you had such a positive experience with the team. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. Take care! Sam
Jack is a very easy going and…
Jack is a very easy going and knowledgable advisor which allows you to trust his advice everytime.
August 19, 2022
Unprompted review
Reply from ilumiti
Good afternoon, Ed! Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.
Lemonade Pension Review
Lemonade Pension Review
Just had a quick review as I wanted to increase my contributions but wasn't sure how to proceed, or how it would effect my future funds. I also had my final options explained to me. The meeting was very informative and easy to understand, and I now know exactly how I want to proceed for the future. Very successful meeting!
August 16, 2022
Unprompted review
Reply from ilumiti
Hello Christine! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience and you are feeling more confident. Please don't hesitate to get in touch if you have any questions. Kind regards, Sam
Brilliant session
Brilliant session, very clear, easy to understand and Jack was extremely knowledgeable and personable. Thank you.
August 12, 2022
Unprompted review
Reply from ilumiti
Good afternoon Geoff! I'm very glad to hear you had such a positive experience with Jack. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. All the best, Sam
Great advice & brilliant service from Steve Clarke at Lemonade
I had a 1 hour Pension review meeting with Steve Clarke yesterday, all arranged through my Company Milexia. We discussed my current group pension scheme in depth & also reviewed all of my other personal pensions from previous employers. Steve certainly knows his onions & gave me some brilliant advice re maximising my pension pot for when I retire. Excellent service Steve, it was a pleasure speaking with you yesterday & thanks again for your time!
July 20, 2022
Unprompted review
Reply from ilumiti
Hi Colin! I'm very glad to hear you had such a positive experience with Steve and you're feeling more confident about your retirement planning. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. All the best, Sam
very helpful and honest
July 18, 2022
Unprompted review
Reply from ilumiti
Good morning Joyce. I'm very glad to hear you had such a positive experience with the team. Feel free to reach out if you have any questions. Finally, thanks for leaving a review; they really do help us to grow and improve. Take care! Sam
Always helpful and happy
Jacks always helpful and happy approach help me consolidate my pensions. Would recommend to anyone.
July 15, 2022
Unprompted review
Reply from ilumiti
Good morning! Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.
Received excellent financial…
Received excellent financial information relating to my pension option from Jack Saunders.
He gave a comprehensive overview which helped me confirm which route Would suit my requirements best.
July 14, 2022
Unprompted review
Reply from ilumiti
Morning Nigel. Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.
Highly recommended
I was very impressed with Jack's knowledge and his ability to clarify my options using the company's software. I felt very reassured after our discussion. I was also grateful that he did not try to pressurise me into an option which might have been wrong for me but lucrative for an investment advisor.
June 25, 2022
Unprompted review
Reply from ilumiti
Hello Mike! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience with Jack and you are feeling more confident in your retirement planning. Please don't hesitate to get in touch if you have any questions. Kind regards, Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.