imaware™ Reviews 175

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.

Rated 2 out of 5 stars

I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunatel... See more

Company replied

Rated 2 out of 5 stars

Nothing in the test says you should be eating a lot of gluten before you take the test. It's cut back months before for calorie considerations. After reading up on celiac and testing, I now think the... See more

Rated 1 out of 5 stars

RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was complete... See more

Company details

  1. Blood Testing Service

Written by the company

imaware™ is the at-home health testing leader and provides patients with the tools and data to enable awareness to chronic illness, empowering them to live a healthier life. imaware™ at-home tests come with physician oversight, are easy and painless, and are validated to be as precise as traditional lab tests. imaware™ offers tests for prediabetes, cardiovascular disease, and many other conditions starting at $79 per test. For more information, please visit us online at imaware.health


Contact info

2.0

Poor

TrustScore 2 out of 5

175 reviews

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Rated 5 out of 5 stars

Great Company

Great Company! Just completed the Celiac test and it was so incredibly simple with easy instructions to follow! Mailed my sample in and received the results promptly! Imaware provides great customer service and I look forward in ordering more screening tests in the years to come.

October 7, 2019
Unprompted review
Rated 5 out of 5 stars

I have celiac

I have celiac, and had a son who was having belly issues. His MD was not available for a few months, and having heard of imaware on the Celiac Project podcast, I thought it would be good info to take into his appointment with primary MD. The kit was easy to order, got to us quickly, and the most difficult part was convincing him (an 18 year old!) to let me stick his finger with the lancet enclosed. We sent in our sample and received results within 4 or 5 days. Very quick!

October 5, 2019
Unprompted review
Rated 1 out of 5 stars

No results went to my email just…

No results went to my email just request for a positive evaluation, I paid the money I’d like the results then I give any valuation, Victor

October 5, 2019
Unprompted review
imaware™ logo

Reply from imaware™

Hello Victoria, our team reached out to you to confirm if you have received your emails. We'll continue making all efforts to ensure you get your results!

Rated 5 out of 5 stars

Great company

Received my test within a couple days of ordering. I ordered both the celiac and RA test but unfortunately the RA was out of stock. However I received a voicemail and email letting me know they were out and that I would get a refund. Anyways took my blood sample and put it in the mail on a Saturday, it was delivered Monday morning and I got my results Tuesday morning. Super fast and efficient. It’s so nice being able to do tests like these in the comfort of my own home. Overall I’d highly recommend!

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Quick turn around

I received the test quickly and got the result days after I sent it back. The test was easy to take. Results were clear and easy to understand.

September 1, 2019
Unprompted review
Rated 2 out of 5 stars

Possibly not accurate

Nothing in the test says you should be eating a lot of gluten before you take the test. It's cut back months before for calorie considerations. After reading up on celiac and testing, I now think the test was inaccurate because I was barely eating any and hadn't been for sometime. I thought just a little should be enough for the test. My DNA says I'm likely to have celiac and my aunt was just diagnosed with it (after I did my test).

August 29, 2019
Unprompted review
Rated 4 out of 5 stars

Collecting blood uncomfortable

The Lancet used to cut your finger is a small blade. Squeezing blood out of your finger was kind of difficult. The labs near where I live wont draw blood without a doctor's orders so I hope this is reliable. You are supposed to send your blood back without any ice pack or anything to keep it cold which concerned me so I hope that doesnt effect anything. But i would do this again if there was a test I thought I needed but couldnt get.

June 30, 2019
Unprompted review
Rated 3 out of 5 stars

Disappointed

The test was a little pricey but I loved the fact I could just return my sample in my mail box. My biggest disappointment was that my test was inconclusive, there was enough blood just one of my markers was a little elevated so I didn’t learn a thing from the test and wasted $80

June 29, 2019
Unprompted review
imaware™ logo

Reply from imaware™

Brandy - our team will reach out to you tomorrow to review and recommend next steps. Inconclusive only occurs less than 0.3% of the time based on our testing to date, so we'll help you get to the bottom of it, and if required, send you a new test free of charge to help you get answers.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very pleased with the speed of getting my results back and feel this is the future of medicine. Highly recommend!

June 28, 2019
Unprompted review
Rated 5 out of 5 stars

A very helpful test that allowed me to…

A very helpful test that allowed me to finally test for celiac disease as my primary care doc wouldn’t test me. I was negative and this was a big relief. The results came back quickly and the process was virtually painless. This is a company i would use again if they had additional tests.

June 28, 2019
Unprompted review
Rated 2 out of 5 stars

Haven’t gotten results yet, Even after 16 days.

I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunately, it is the 27th today, and I have still not received results. I am quite disappointed. The only reason I gave more than one star is because the email response I got was very courteous. But I just can’t really be satisfied with my experience, when I never did get the test results I was seeking.

June 28, 2019
Unprompted review
imaware™ logo

Reply from imaware™

Sharon, Trustpilot reviews are sent to customer who have received their results. We sincerely apologize for this issue, and our team will look into this immediately and reach out to you tomorrow morning.

Rated 5 out of 5 stars

Easy and affordable!

Easy and affordable way to check my celiac disease. I was diagnosed 7 years ago and lots of things have changed in my body. I wanted to be sure I wasn’t accidentally getting exposure to my GF diet. I’m strict but eating out and some unknowns had me wondering but having to go to the doctor and schedule appts is hard with a family. This was fast and convenient. I would recommend it for anyone wondering if they have celiac or wanted to be sure the GF diet is working.

June 27, 2019
Unprompted review

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