imaware™ Reviews 175

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.

Rated 2 out of 5 stars

I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunatel... See more

Company replied

Rated 2 out of 5 stars

Nothing in the test says you should be eating a lot of gluten before you take the test. It's cut back months before for calorie considerations. After reading up on celiac and testing, I now think the... See more

Rated 1 out of 5 stars

RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was complete... See more

Company details

  1. Blood Testing Service

Written by the company

imaware™ is the at-home health testing leader and provides patients with the tools and data to enable awareness to chronic illness, empowering them to live a healthier life. imaware™ at-home tests come with physician oversight, are easy and painless, and are validated to be as precise as traditional lab tests. imaware™ offers tests for prediabetes, cardiovascular disease, and many other conditions starting at $79 per test. For more information, please visit us online at imaware.health


Contact info

2.0

Poor

TrustScore 2 out of 5

175 reviews

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Rated 5 out of 5 stars

At-Home testing kit for Celiac Disease

I can't believe there is a test like this that exists! I am currently uninsured and was having difficulty digesting gluten and decided to get tested for Celiac Disease at my family's physician office. The cost to get tested at the doctor's office would have cost me over $800! After much researching, I decided to give imaware a try.

The test was easy, fast and affordable. I purchased my test online, took the test, sent my bloodwork to the lab and was mindblown to see my results via email 72hrs later! Keep up the good work, imaware!

June 27, 2019
Unprompted review
Rated 4 out of 5 stars

Very fast

Very fast. The only problem I experienced is a yes/no question about family history. There should be a 3rd option-‘unknown’. I doubt it affected my results-just might be an issue w/some tests...

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

RA test

this was an easy test to take. i liked the ability to do this at home and the results came back very quickly!

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

The test was easy to use and results…

The test was easy to use and results came very quickly. It was cheaper than going to a doctor and less time consuming. In my case the test indicated that it was very unlikely to have rheumatoid arthritis and this put my mind at ease.

June 26, 2019
Unprompted review
Rated 3 out of 5 stars

The kit was very easy to use but it did not give me the answers I was told it would.

The kit was very easy to use and understand. But I am disappointed that I did not get the information I was looking for. I specifically talked to the young man at the food convention we went to in Schaumburg and told him I already knew I was not celiac. My question and concern was am I gluten sensitive. He assured me your test would address that and let me know if I was indeed gluten sensitive. No where on the test results did it address that issue. The only thing it clearly said was that I am not celiac, which as I said I already knew. So this was a total waste of the money I spent for it.

June 26, 2019
Unprompted review
imaware™ logo

Reply from imaware™

Hi, we're sorry if there is any confusion about this topic. NCGS, or Non-Celiac Gluten Sensitivity, is a condition that is ruled in after Wheat Allergy and Celiac Disease are ruled out. There is no scientifically backed, accurate test for NCGS at this time.

Our team will reach out to you today to discuss this further as well.

Rated 3 out of 5 stars

The test did not give me any answers

The test did not give me any answers. Not sure it will be helpful to take to my doctor & show them results but will see. I'm guessing they will want to do their own tests.

June 26, 2019
Unprompted review
imaware™ logo

Reply from imaware™

Hi, we would like to better understand what answers the report didn't provide. Our team will reach out to you today.

Rated 5 out of 5 stars

This is a must do

This is a must do if you suspect you have RA. I went to my general doctor after 7 months of RA symptoms. Not only did he not believe me, he only sent out for one blood test - ANA, which came back negative. I was told about imaware by a close friend. I ordered it, did it at home on my own, sent in the results and in a matter of days they were in. Of course I was right. It confirmed all of my symptoms. I highly recommend this.

June 26, 2019
Unprompted review
Rated 3 out of 5 stars

It may be my issue but when I purchased…

It may be my issue but when I purchased the test I was under the impression it would tell me a definitive answer on whether I had Celiac or not. Instead it gave me a percentage of likelihood of me having it. That’s not helpful to me.

May 20, 2019
Unprompted review
imaware™ logo

Reply from imaware™

Hello John, we're glad you took the first step towards learning more about your celiac disease condition.

While our test is highly precise and accurate, celiac disease currently requires a medical doctor to definitively diagnose celiac disease through an endoscopy.

Our team will reach out to you tomorrow to talk through your results and answer any further questions you may have.

Rated 5 out of 5 stars

Test was easy to use

Test was easy to use. Came fast, results came back fast and easy to understand. I needed some help changing some of the information on my report that I had completed in error. It just took a simple email request with the info I needed fixed and it was completed quickly. Everyone was very helpful.

May 19, 2019
Unprompted review
Rated 5 out of 5 stars

Revolutionizing the Healthcare industry

Very easy test to take at the comfort of your own home, Great people who are willing to answer you questions and address concerns.
This will truly revolutionize the healthcare industry

May 18, 2019
Unprompted review
Rated 5 out of 5 stars

Worked as expected

Worked as expected. Even though I have good benefits getting this info quick and discreetly was awesome. Thanks

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, and quick. And the price is right. Research backed, which makes for trust.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Would Use imaware Again

Great customer service - responded to my inquiry within 12 hours. Should I need future test kits, I will order from imaware again.

May 15, 2019
Unprompted review
Rated 2 out of 5 stars

First of all

First of all. The first email I recieved from your company had an instructional video on how to operate the blood draw equipment. This video never worked. I have gone back to the web page and the video would never load. Therefore, the reason it took me so long to send my blood sample back was because I believed, due to the instructions, that I had to watch the video first. Next, I decided I would go ahead and go through the process without watching the video. The picture instructions were helpful. Yet, the first lancit I attempted to take the cap off of broke. Thank goodness, I thought, that there was a second lancit. Well, I was able to take the cap off successfully but when I attempted to pearce my finger the lancit was too short. Therefore I had to cut my own finger with a razor blade to draw blood. The rest of the process was easy enough and I sent it off to you.

May 15, 2019
Unprompted review
imaware™ logo

Reply from imaware™

Hi Dan, we're really sorry you were not able to access the video (located here - https://portal.imaware.health/use-imaware)

Our team will reach out to follow-up with you.

Rated 5 out of 5 stars

Great Service!

Test arrived promptly and the instructions were easy to follow.
Sent the test back in the envelope provided and received the test results back in less than a week! Great service!

April 26, 2019
Unprompted review

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