Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunatel... See more
Company replied
Nothing in the test says you should be eating a lot of gluten before you take the test. It's cut back months before for calorie considerations. After reading up on celiac and testing, I now think the... See more
RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was complete... See more
Company details
Written by the company
imaware™ is the at-home health testing leader and provides patients with the tools and data to enable awareness to chronic illness, empowering them to live a healthier life. imaware™ at-home tests come with physician oversight, are easy and painless, and are validated to be as precise as traditional lab tests. imaware™ offers tests for prediabetes, cardiovascular disease, and many other conditions starting at $79 per test. For more information, please visit us online at imaware.health
Contact info
Houston, United States
- 1.855.502.9273
- support@imaware.health
- imaware.health
2.0
Poor
175 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome
Quick, easy and confidential. Was a blessing to learn information without having to fight with my doctor to have a particular test done.
April 25, 2019
Unprompted review
Very convenient
The sample collection was well explained.
If three needles are provided, it would be better.
Analysis has been made and communicated in two days. Thank you.
April 25, 2019
Unprompted review
Simple test, quick results.
As advertised, provided a simple, quick blood test that anyone can do. They suggest washing with warm water to stimulate the blood flow... I let hot water run in it for about a minute plus massaged fingertip. Be patient, it will come! (Mine did not flow at first.)
Results were back quickly with plenty of information to assist with interpretation.
I suspected RA and the test backed up my suspicions so that I can add a rheumatologist to my annual physical.
April 25, 2019
Unprompted review
Painless and accurate
Painless and accurate! Absolutely love it! Extremely reassuring!
April 25, 2019
Unprompted review
Reply from imaware™
Hello Misty, we're sorry you were unable to view the detailed section of our report, that includes individual biomarker results, ROC analysis and scientific references.
Our team called you yesterday to help you access the report, as you'll notice it has a lot of detail as you had hoped/requested. Please let us know if you have any further questions we're here to help!
Fast service
Fast service, clear instructions for the test, easy to do. It was a relief to have my results so quickly.
April 25, 2019
Unprompted review
Information and instructions were easy…
Information and instructions were easy to understand. Testing kit was delivered promptly. Results were avail in less than five days. Customer Support was helpful and prompt.
April 25, 2019
Unprompted review
Easy and affordable way to recieve…
Easy and affordable way to recieve clarity about my health and continue on my healing path
April 17, 2019
Unprompted review
I don't have Celiac Disease
I don't have Celiac Disease! Yay me!
The test came, I followed directions, sent it in, got the results in a week. Super simple and great peace of mind.
April 10, 2019
Unprompted review
The whole experience was simple and…
The whole experience was simple and quick with accurate results.
April 3, 2019
Unprompted review
Imaware confirmed I had rheumatoid arthritis.
I ordered the rheumatoid arthritis blood test. At times, I had doubts my doctor diagnosed me correctly with this disease. I was due for my six-month checkup very soon. I ordered the test and Imaware sent my blood test results speedily so I could have it for my checkup. I was hoping it didn't show rheumatoid arthritis, but it did. At least it settled my mind as to whether my doctor was diagnosing me correctly. Many thanks for this test and others Imaware has developed.
March 31, 2019
Unprompted review
Pleased with how quickly the process…
Pleased with how quickly the process was, ordered the test and got my results back in space of 7 days. Said I had 1% chance of having RA, so I have my answer on that.
March 28, 2019
Unprompted review
The test was simple to take and once I…
The test was simple to take and once I sent it out I got the results in less than 5 days. The results included not only the percentage of likelihood that I had Celiac Disease, but also the actual numbers of the tests so that I could read them for myself. Would recommend!
March 28, 2019
Unprompted review
I used imaware for celiac monitoring…
I used imaware for celiac monitoring testing. I was diagnosed in 2007. This was such an easy and painless process to get tested to be sure I am compliant with my gluten free diet. imaware stayed in touch with me through the entire process. They had a video on how to take the test making it so easy. They also sent me an email when they received my specimen to set my expectations. I received my email with my results exactly as expected. It was an excellent experience!
March 28, 2019
Unprompted review
Very easy process
March 28, 2019
Unprompted review
I had trouble with the lancet
I had trouble with the lancet - the spring was nicely gentle, but maybe almost too gentle. I had to use a second lancet on a different finger to get a decent puncture for the blood to flow.
March 27, 2019
Unprompted review
Reply from imaware™
David - thanks for sharing your experience with our lancets. We wanted to make it as painless as possible, but will consider making the second lancet a slightly "stronger" one.
Very helpful
Very helpful, quick turn around on results, easy to interpret, simple to collect sample.
March 27, 2019
Unprompted review
Such an easy and quick process!
March 27, 2019
Unprompted review
Great service!
March 27, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.