We are in the process of buying our first house, Lee and Sarah have been so helpful throughout the whole experience making it a less stressful experience. When we have a query we have received advice... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I messed about with various online portals looking at all my different mortgage options before deciding I would be better served finding a locally based Broker. I chose IMB mainly because they are bas... See more
We worked with Sarah for our mortgage process, and we can’t thank her enough for all the help she gave us. She was always professional, patient, and incredibly clear with her explanations. She gui... See more
Lee Gribben was fantastic from start to finish. We are first time buyers and he was always happy to answer any questions we had, responding quickly and kindly. We found Lee to be very down to earth an... See more
Company details
Written by the company
Welcome to IMB Online on Trustpilot! 🌟 As one of the leading mortgage brokers in Leeds, we're more than just financial advisors - we're your trusted partners in making your dream home a reality. With over 20 years of experience in the financial services industry, we've been guiding our clients, both locally in Leeds and nationally across the UK, through the mortgage market, helping them secure the best deals. At IMB Online, we're all about personalized service. Our team of highly trained brokers understands that every client's needs are unique, and that's why we offer a wide range of mortgage options from various lenders. Our goal is to ensure you get a mortgage deal that's tailored to your situation. But we're not just about business - we're about community. As a locally-based mortgage broker in Leeds, we're committed to giving back to our community and are actively involved in local charities. Don't just take our word for it - check out our glowing reviews from clients who have experienced the IMB difference. From our professionalism and responsiveness to our personalized service, our clients have a lot to say about us! So, whether you're based in Leeds or anywhere in the UK and asking yourself, "Where can I find the best mortgage brokers near me?", look no further than IMB Online. Join the IMB family today and let us help you unlock your dream home! 🏠🔑
Contact info
33 Roxholme Grove, LS7 4JJ, Leeds, United Kingdom
- 0333 210 0082
- lee@imbonline.co.uk
- imbonline.co.uk
5.0
Excellent
243 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Sarah has been extremely helpful and…
Sarah has been extremely helpful and gave me all the advice I needed in finding the perfect mortgage for me.
It has made this process nice and easy to have Sarah on my side.
June 20, 2023
Unprompted review
Reply from Independent Mortgage Brokers
Hello Hayden,
Thank you for your fantastic 5-star review! We're overjoyed to hear that you had a positive experience with Sarah at IMB Online. Sarah, like all our team members, is dedicated to providing our clients with the advice they need to find the perfect mortgage.
We're glad to hear that Sarah was able to make the mortgage process easy for you. That's always our goal at IMB Online!
For more updates and insights, we invite you to like and follow our Facebook page. Just search for "IMB Online" on Facebook and you'll find us there.
Thank you for choosing IMB Online, your trusted mortgage broker in Leeds. We look forward to assisting you again in the future!
Best regards,
Lee Mynard
#IMBOnline #MortgageBrokersLeeds #HomeOwnership #FinancialServices
Great experience
Great experience. Everything is moving smoothly. Roughly 2 weeks since having my offer accepted and my mortgage has been approved. No issues with contact. Good communication and timely response. Yet to complete but so far so good! Thank you
May 26, 2023
Unprompted review
Reply from Independent Mortgage Brokers
Hello Miss E,
Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with IMB Online. Our team is committed to ensuring a smooth and efficient mortgage process, and your feedback affirms the hard work we put in every day.
Good communication and timely responses are key aspects of our service, and we're glad that this was evident throughout your experience with us. We hope that the completion of your mortgage process will be just as smooth.
For more updates and insights, we invite you to like and follow our Facebook page at https://www.facebook.com/imbonline.co.uk. We regularly share useful information and updates there.
Thank you for choosing IMB Online, your trusted mortgage broker in Leeds. We look forward to assisting you again in the future!
Best regards,
Lee Mynard
#IMBOnline #MortgageBrokersLeeds #HomeOwnership #FinancialServices
Guided us from start to Finnish t
What can I say except Sarah and Lee at IMB are amazing. We first started chatting with Lee about our situation one year before singing up to them and even then he gave us loads of advice about being mortgage ready and offered to look at our credit file monthly. Our advisor was Sarah. Her experience and communication where amazing and the whole process was stress free. We still cnt beleive we secured a mortgage and the online portal made it so easy. Sara always answered emails answering my questions and i never felt scared to ask stupid questions. We thought it'd be impossible for us to secure a mortgage as we had a complex credit history and defaults. We couldn't had done it without them.
The service was worth every penny and then some. We recommend anyone who thinks they won't be able to get a mortgage to try IMB first.
April 17, 2023
Unprompted review
Reply from Independent Mortgage Brokers
Hello Moonshiner,
Thank you for your glowing 5-star review and for sharing your journey with IMB Online! We're thrilled to hear that you had such a positive experience with Sarah and Lee. Our team is dedicated to guiding our clients from start to finish, ensuring a smooth and stress-free mortgage process.
We're glad to hear that our advice helped you become mortgage ready and that our online portal made the process easy for you. We believe that no question is a stupid question, and we're always here to provide the answers you need.
Your success story is a testament to our commitment to helping clients with complex credit histories secure a mortgage. We're delighted that we could assist you in achieving your home ownership dreams.
For more updates and insights, we invite you to like and follow our Facebook page. Just search for "IMB Online" on Facebook and you'll find us there.
Thank you for choosing IMB Online, your trusted mortgage broker in Leeds. We look forward to assisting you again in the future!
Best regards,
Lee Mynard
#IMBOnline #MortgageBrokersLeeds #HomeOwnership #FinancialServices
Excellent, personal service, amazing product range
Lee & Sarah made sure I was informed from start as a first time buyer. Very approachable with a quick response time so I was never left waiting or out of the loop. They were able to secure a mortgage when main street company’s and banks couldn’t & I'm very grateful for their services!
Still in touch & offering advice as we look towards remortgaging now & will absolutely be a returning client! Recommended to friends & family and they’ve had excellent service too!! Can’t thank yous enough! Excellent product range & professional, friendly service.
August 16, 2022
Unprompted review
Reply from Independent Mortgage Brokers
Hello Drew,
Thank you for your outstanding 5-star review! We're thrilled to hear that you had such a positive experience with Lee and Sarah at IMB Online. Our team is dedicated to keeping our clients informed and comfortable throughout the mortgage process, and your feedback affirms the hard work we put in every day.
We're glad to hear that we were able to secure a mortgage for you when other institutions couldn't. That's the IMB difference!
We're also delighted to know that you're considering us for your remortgaging needs and that you've recommended us to your friends and family. Your trust and support mean the world to us.
For more updates and insights, we invite you to like and follow our Facebook page. Just search for "IMB Online" on Facebook and you'll find us there.
Thank you for choosing IMB Online, your trusted mortgage broker in Leeds. We look forward to assisting you again in the future!
Best regards,
Lee Mynard
#IMBOnline #MortgageBrokersLeeds #HomeOwnership #FinancialServices
Sarah and Lee are true professionals…
Sarah and Lee are true professionals with respect towards clients needs and see the bigger picture of the purchasing of a property. Making sure that all options are discussed and time is given for the client to reflect , process the information provided.
Sarah has supported me with my house purchase. Felt fully supported and listened to with any questions.
Sarah is swift with her communication replying to emails, sending information, documents and telephone. Time is made and appointments are kept to the time given.
She has supported me with the whole package of buying a new home which has been reassuring and provide me with peace of mind.
I am very grateful to have had the support of Sarah and Lee in the purchasing of my new home.
April 12, 2023
Unprompted review
Reply from Independent Mortgage Brokers
Hello Rachel,
Thank you for your fantastic 5-star review and for taking the time to share your experience with IMB Online! We're overjoyed to hear that you had such a positive experience with Sarah and Lee.
We're glad to hear that Sarah was able to provide you with the support you needed throughout your home buying process. At IMB Online, we believe in providing excellent and efficient customer service, and we're always here to help our clients from start to finish.
Your feedback about our professionalism and respect towards our clients' needs is greatly appreciated. We're delighted that we could assist you in your home buying journey and provide you with peace of mind.
We also want to extend our heartfelt thanks for the lovely card and gifts. They brought smiles to our faces and truly brightened our day!
For more updates and insights, we invite you to like and follow our Facebook page. Just search for "IMB Online" on Facebook and you'll find us there.
Thank you for choosing IMB Online, your trusted mortgage broker in Leeds. We look forward to serving you again in the future!
Best regards,
Lee Mynard
#IMBOnline #MortgageBrokersLeeds #HomeOwnership #FinancialServices
Great Service
We would like to thank Sarah Devine for all the support and help she has giving us so far, we are only in the middle of the process but we are Very satisfied with the service we are getting.
March 7, 2023
Unprompted review
Reply from Independent Mortgage Brokers
Hello Tina,
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you're satisfied with the service you're receiving from Sarah Devine and the rest of our team at IMB Online.
Sarah, like all our team members, is committed to providing our clients with the best possible service. We understand that the mortgage process can be complex, and we're here to make it as smooth and straightforward as possible for you.
We're delighted to hear that you're finding our support helpful. We always strive to provide our clients with the guidance they need to make informed decisions about their mortgages.
We also want to extend our apologies for any inconvenience caused by our office dog. We hope it didn't cause too much of a disturbance during your visit. We're working on improving our pet etiquette!
We look forward to continuing to assist you throughout the rest of the process. If you have any further questions or need additional support, please don't hesitate to reach out to us.
Thank you for choosing IMB Online, your trusted mortgage broker in Leeds. We look forward to serving you again in the future!
Best regards,
Lee Mynard
#IMBOnline #MortgageBrokersLeeds #HomeOwnership #FinancialServices
Fantastic!
Fantastic team to work with. Knowledgeable and supportive. Patient and understanding while a deal was taking a long time to close. Highly recommended.
February 26, 2023
Unprompted review
Brilliant experience from the very…
Brilliant experience from the very beginning. Lee and Sarah are so helpful and informative. We knew we were in good hands !
February 8, 2023
Unprompted review
Seamless transaction
This is the second property I've secured with the help of Independent Mortgage Brokers. They have made the process very seamless. Highly recommended
January 27, 2023
Unprompted review
Absolutely amazing team!!!!!
Absolutely amazing team, helped us with all our queries and worries of buying our new home. Helped us from start to finish, couldnt have been happier than having Sarah Devine and her team working with us. Would advise anyone to use imb. Execellent and efficient customer service , always there to help. Thankyou so much!
November 30, 2022
Unprompted review
Reply from Independent Mortgage Brokers
Thank you for your outstanding 5-star review and for your kind words about our team! We're thrilled to hear that you had such a positive experience with Sarah Devine and the rest of the IMB Online team.
We're glad to hear that we could assist you with all your queries and worries about buying your new home. At IMB Online, we believe in providing excellent and efficient customer service, and we're always here to help our clients from start to finish.
Your recommendation means a lot to us and reaffirms the hard work we put into our service. We're delighted that we could assist you in your home buying journey and make it a positive experience for you.
For more updates and insights, we invite you to like and follow our Facebook page. Just search for "IMB Online" on Facebook and you'll find us there.
Thank you for choosing IMB Online, your trusted mortgage broker in Leeds. We look forward to serving you again in the future!
Best regards,
Lee Mynard
#IMBOnline #MortgageBrokersLeeds #HomeOwnership #FinancialServices
Absolutely brilliant, Sarah’s a superstar broker!
Couldn’t recommend independent mortgage brokers enough!l and more importantly I couldn’t recommend Sarah enough, what an absolute superstar! What with everything going on in the financial economy me being a housewife and my self employed partner genuinely didn’t think we stood a chance at getting mortgage, especially not with a high street lender but we have officially been given our mortgage today just before Christmas! We couldn’t be happier. Sarah truly has been absolutely fantastic with us she has got amazing communication and made us feel like no question we had was to big or to small. Every question was answered and always put us at ease making sure we got the best deal available to us as first time buyers! Thankyou so much Sarah for absolutely everything!
December 19, 2022
Unprompted review
Great in every aspect
Amazing team of professionals,
everything is very well explained and all the options given. Even if you are far from knowledgeable person about mortgages, re mortgages etc. like me, you will get every question answered in such a manner that will make everything clear for you.
We worked mostly with Lee Mynard and i can honestly say that we are really impressed with his help all the time since start of our application.
Huge Thank You!
December 7, 2022
Unprompted review
Great service great people
Lee was passed on to me from a friend at work and straight away from the off he was on the ball and worked tiredlessly to get my mortgage sorted for my even with bad credit still secured a high street lender thank you again for putting up with my constant hounding
November 1, 2022
Unprompted review
Exceptional
Exceptional, transparent and precise. Totally giving assurance and security in what is said and agreed. I would go no where else. A total professional who is an expert in the Mortgage field
November 1, 2022
Unprompted review
Lee has been great with advice & his…
Lee has been great with advice & his knowledge over the last few years since I first liaised with him, and I have done several times since. Nothings a problem. He is quick in responding. I highly recommend.
October 26, 2022
Unprompted review
Get a mortgage...
Get a mortgage...
As first-time buyers, Lee and his team made our mortgage journey stress free and easy for us.
Any questions we had were answered promptly. We can't thank them enough for all their hard work and patience. We recommend them with all confidence.
Ana and Artur
October 21, 2022
Unprompted review
IMB review
I have used IMB to go through a recent mortgage application. They were proactive in keeping me up to date with my application, and the only portal was easy to use and navigate.
October 11, 2022
Unprompted review
THANK YOU!
Sarah was very professional. She was patient (she needed to be with me). She carefully listened to my needs and helped me find exactly what we were looking for! Keep up the awesome work!
August 19, 2022
Unprompted review
Part Exchange Plot 75 AG
Lee from the off was very straight and gave his advice in many ways on the best way to approach the new purchase of my home.
He was thorough and quick with his replies / information required and also getting answers regarding my mortgage status
his team have been absolutely amazing, going through difficulty of stolen identification which hindered application process and timeframe he still managed to secure a fantastic deal which I am really happy about.
When my remortgage is up for renewal I will not hesitate in using again to find the right product.
The process was stress free & any questions I had were answered promptly I can’t thank them enough & I would highly recommend.
Regards Josh
September 16, 2022
Unprompted review
Lee & his team have been absolutely…
Lee & his team have been absolutely amazing, as a single parent I never dreamed I’d be able to get a mortgage but within 5 days of contacting IMB my mortgage offer was received. The process was stress free & any questions I had were answered promptly I can’t thank them enough & I would highly recommend.
September 15, 2022
Unprompted review
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