Awesome independent business, that was showing creativity during the pandemic. Loved the shop window with shoes numbered so you could easily order online. Shoes arrived fast and my wife was made up w... See more
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Absolutely disgraceful treatment , sold me shearling sandals and when I got home they were different colours ( the fur ) one white one cream cost £130 . As I bought on holiday they basically said no r... See more
Despite not having my preferred colour available & the fit sadly not being suitable in the end (which is such a shame as I really love the Isleen softinos) Imeldas provided an excellent, helpful &... See more
I was amazed how smoothly and quickly everything worked, as I’ve never bough using Shop before. Imelda’s is my absolute favourite shoe shop and it felt good to be able to give my custom during Lockdo... See more
Company details
Information provided by various external sources
Imelda's Shoe Boutique is a unique footwear shop set in the the 'Lanes' of Norwich, Norfolk. The 'Norwich Lanes' are a quirky and fashionable part of the city and Imelda's sits perfectly in this location.
Contact info
1 Guildhall Hill, NR2 1JH, Norwich, United Kingdom
- 01603 761940
- news@imeldasshoes.co.uk
- imeldasshoes.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent customer service
Excellent customer service. This is the third time I’ve purchased from Imelda’s Shoes online since discovering them. The first time my parcel was stuck in the Hermes delivery cycle and hadn’t moved on the tracking info for several days. When I emailed Imelda’s shoes regarding this it was dealt with promptly and efficiently and the shoes arrived a few days later. My latest pair arrived very quickly despite me not putting the delivery address on the online order (not sure how I managed that!!) but a phone call from Imelds’s to check if it was the same as the billing address quickly rectified this and they were despatched that day. Thank you.
Very quick and efficient and we’re…
Very quick and efficient and we’re extremely helpful when I had a query … wouldn't hesitate to buy from them again
A+++ very happy!
Good communication, speedy delivery and product exactly as expected/described. Very happy with my purchase and service received. Would recommend. A+++
Excellent service
Excellent service. Quick delivery. Great product.
Efficient returns policy. Had to return one item and was refunded very promptly. Definitely will use again. Thank you
Thank you Imeldas!
Despite not having my preferred colour available & the fit sadly not being suitable in the end (which is such a shame as I really love the Isleen softinos)
Imeldas provided an excellent, helpful & speedy service, thank you!
Received shoes next day
Received shoes next day, having chosen that method as needed them urgently! My third pair of Wolky shoes - excellent fit for difficult feet.
Foot delight!
Very pleased with my shoes. It’s not always easy to buy shoes online but both description and reviews helped a lot. My lovely trainers are perfect to size are lovely and a joy for my feet!
I was also delighted with your customer service.
Excellent service and fast delivery…
Excellent service and fast delivery ,very happy
Great shop, excellent service.
Ordered online.
Collection was a good experience…boots handed over with a smile.
Thank you.
Fab boots
Absolutely delighted with my boots . Couldn’t believe it 😳when I saw they were available on your website in my size as I had been trying to find them . Really fast delivery and I love the boots so much that I’ve just ordered the same ones in a different colour 😃! Thank you so much 🤗
Sold me an item they didn’t have
Sold me an item they didn’t have. Then hounded for a review. I wouldn’t usually leave a negative review but they clearly really wanted one.
I bought a pair of Vagabond Mya heel…
I bought a pair of Vagabond Mya heel pumps for a wedding. The service was exceptional. The sales lady helped me choose the perfect shoe to complement my dress. Love the design and really comfortable so I bought the black pair too!
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