Immerion 

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Rated 1 out of 5 stars

Scam casino. If you win, your withdrawals will be blocked while they "investigate" the win. They say it will take weeks or longer, so they basically can hold your money indefinitely. Slot constantly c... See more

Company replied

Rated 5 out of 5 stars

I really dig the cashback feature - it's like a little bonus that keeps things interesting. The game selection is decent, and I've had a blast trying out different ones. Plus, the design is sleek and... See more

Company replied

Rated 5 out of 5 stars

Immerion is my go-to for online casino fun! It's so sleek and modern, with a killer selection of games. I'm always stoked about their cashback and other promos that reward us loyal players. Yeah, with... See more

Company replied

Rated 1 out of 5 stars

Hello! They been using wrong merchant codes to bypass security against gambling on my card . They use merchants that are using AI services , clothes or anything else than gambling services. They are n... See more

Company replied

Company details

  1. Casino

Written by the company

Ready to dive into a world of thrilling wins and endless entertainment? Immerion Casino welcomes you with open arms and over 6,000 games from the hottest providers, playable on your computer or mobile device! We speak your language: Crypto Whiz? Enjoy secure and anonymous transactions using your preferred cryptocurrency. Fiat Fan? No problem! We accept Visa, Mastercard, and Maestro. Need Crypto? Buy it directly on our platform using Moonpay, even with your credit card! Immerion Casino is where excitement meets convenience: 24/7 Support: Got a question? We're here around the clock via live chat or email. Effortless Navigation: Our user-friendly lobby and handy filters make finding your perfect game a breeze. Play Responsibly: We've got your back with self-exclusion tools to keep the fun in check. Your exclusive 20% cashback is waiting for you! Immerse yourself in diverse games, unmatched security, and customer support that always goes the extra mile.


Contact info

Breach of guidelines

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Rated 1 out of 5 stars

Utter scam.

Utter scam.

They refuse to payout winnings or reply to emails.

Luckily, I only deposited a small amount and winnings of approx. £230 are not being paid.

Stay away.

August 28, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Client,

We're unable to locate your account at this time. To help resolve your issue, please reach out to us at support@immerion.com

Best regards,
Ybets Casino

Rated 5 out of 5 stars

Immerion Casino is pretty dope

Immerion Casino is pretty dope. I really like the cashback feature, it's a cool little bonus. The games are pretty diverse and entertaining, and the site is super slick. I had one little problem, but the support team sorted it out quick. Plus, it's free to use which is always a win. Whenever I needed help, the customer support team was there to help me out.

August 28, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Suzann!

Thank you for taking the time to leave a 5-star review! We're thrilled to have provided you with a great experience.

Best regards,
Immerion Casino

Rated 4 out of 5 stars

Got my first withdrawl but second ?

Update after 5 days i got my money i think is better for them to say take 3 working days
4 days gone no withdrawal
I had an withdrawl that i got after 3 days was delay due to tehnical issue ,understand ,after in the same day o got it i requested anothe 350 ,they said again to wait up to 24h ,then second day again they need more time to verify ,then the 3rd day today 26th they say tehnical issue again like the first time evry day they say diffrent thinks, i will have to think again if i want to make another deposit because each time you want ur winnings it seems to be a problem all the time ,so not sure why they dont say to the ppl take up to 72h to process,but when u ask they day tehnical issue ,hope they give me my withdrawl

August 23, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Andreaa!

We’re pleased to inform you that your withdrawal request of 350 EUR has been successfully completed. We sincerely apologize for the delay caused by a technical issue and appreciate your patience during this time.

Best regards,
Immerion Casino

Rated 5 out of 5 stars

Immerion Casino is the bomb

Immerion Casino is the bomb! It's seriously the best online casino I've ever played at. The site is easy to use and has a ton of games to choose from. I love that they have so many deposit options and give cash back to players who are loyal. The game selection is awesome, even though it's not all the providers. And the customer support is incredible they're always there to help if you have any questions or problems. I'm so glad I found this place, I'm definetly sticking around.

August 20, 2024
Unprompted review
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Reply from Immerion

Dear Client!

Thank you so much for your fantastic review! It's wonderful to hear that you had a great time playing at our online casino. We strive to provide the best possible gaming experience for our players, and your kind words motivate us to continue delivering excellence.

Best regards,
Immerion Casino

Rated 5 out of 5 stars

Immerion Casino was pretty cool when I…

Immerion Casino was pretty cool when I first checked it out. They gave me a free $30 top-up which was awesome. There are a ton of slot providers, but I always go for Pragmatic to get a feel for things. I played Fruit Party and took it easy with the free money, spinning at 40 cents a pop. Everything ran smooth, no lag, no crashes, no glitches.

August 19, 2024
Unprompted review
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Reply from Immerion

Dear Geoerge!

Thank you for your excellent review! We're thrilled to learn that you had a positive experience while playing at our online casino. Our dedicated team is committed to delivering exceptional service and entertainment to our players, and your feedback motivates us to continue exceeding expectations. We can't wait to see you again soon!

Best regards,
Immerion Casino

Rated 5 out of 5 stars

I'm not a big gambler

I'm not a big gambler, I usually stick to the occasional poker game with friends. But I was also curious about Immerion and decided to give it a try. I've never been particularly lucky at casinos, so I wasn't expecting much. But to my surprise, I actually won a decent amount - enough to make me want to keep playing! The games are exciting and the platform is easy to use.

August 13, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Mark!

Your 5-star feedback made our day! We're so glad you had a positive experience.

Best regards,
Immerion Casino

Rated 1 out of 5 stars

terrible withdrawal

July 25, 2024
Immerion logo

Reply from Immerion

Dear Friedrich!

We apologize for the delay in processing your withdrawal request, which was due to a technical issue on our end. Please be assured that we are taking measures to prevent this from happening in the future.

Best regards,
Immerion Casino

Rated 5 out of 5 stars

Love it

I love immerion its filled with awesome perks like cashback from day one

July 24, 2024
Immerion logo

Reply from Immerion

Dear Klant!

We appreciate your 5-star rating! It's wonderful to know we could meet your expectations!

Best regards,
Immerion Casino

Rated 5 out of 5 stars

Immerion is def my fave casino

Immerion is def my fave casino! I was totally blown away by how fair and legit it is. they have a sick selection of games so I'm never bored, although they don't have every single provider out there. It's also awesome that they have tons of deposit methods. Plus, the support team is always there to help and super quick, which just makes me trust them even more. Immerion is a real winner in my book!

July 29, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Eva!

Thank you so much for your wonderful review! We're delighted to know that you enjoyed your time at our online casino!

Best regards,
Immerion Casino

Rated 5 out of 5 stars

Immerion is my go-to for online casino…

Immerion is my go-to for online casino fun! It's so sleek and modern, with a killer selection of games. I'm always stoked about their cashback and other promos that reward us loyal players. Yeah, withdrawals can take a bit, but hey, security and fraud prevention are important, right? Overall, I'm super happy with the product. Can't recommend it enough!

July 25, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Paul!

Thank you for taking the time to leave a 5-star review! We're thrilled to have provided you with a great experience.

Best regards,
Immerion Casino

Rated 1 out of 5 stars

Funds held and account closure

Their sister website Ybets blocked me for the below unfair reasons:

They blocked $4,000 of winnings on 1 July due to KYC but it's 25 days and counting with no verification. However, they allowed $250 withdrawal on 24 July. This site is a total scam, please, please, please avoid.

I threatened legal action and they closed my account within minutes!

Following closure of my Ybets account, I received notification my Immerion account was closed due to a 'management decision' minutes later.

Immerion are holding $7,500 of my winnings.

In total, $11,500 is being unfairly held across Immerion and their sister site Ybets.

Play with Immerion at your own risk!

Update: As you can see from the reply from Immerion, they give no details as to why they are holding my funds and just say account closed due to 'management/admin decision' without no explanation or release of my funds.

July 25, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Khay!

We regret to inform you that your account has been permanently closed due to an administrative decision. Please note that this decision is final and non-negotiable.

We apologize for any inconvenience this may have caused.

Best regards,
Immerion Casino

Rated 5 out of 5 stars

I never really got into online casinos…

I never really got into online casinos before, but I decided to give it a shot, just for kicks. And guess what, I hit the jackpot! After playing a few games, I started winning, and ended up scoring $500! I was totally shocked and excited, it was awesome. Immerion Casino is definitely a good place to gamble!

July 3, 2024
Unprompted review
Immerion logo

Reply from Immerion

Dear Kalvin,
That's awesome! We're so glad to hear you had a positive experience with Immersion Casino, especially winning that 500 jackpot! 🍀

We hope you continue to have fun and good fortune playing your favorite games. 😄

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