Impakt Claims Reviews 

518
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the child... See more

Company replied

Rated 5 out of 5 stars

I must say a massive thank you to Impakt Claims, and especially Bobby who helped me with my Car Finance Claim. Bobby kept in touch with me nearly everyday with updates. So friendly and informative, l... See more

Rated 5 out of 5 stars

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Imp... See more

Rated 1 out of 5 stars

Dont use this company. They threating me every single day with payment and getting ccj on me when they told me i would recieve only £27 for my claim in december 2023 now which i said ok and made ot... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Working for our customers to ensure fair treatment, clear communication and professional assistance throughout their claim. https://t.co/M6wiC3xkJt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(518)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

They taken on my claim and won

They taken on my claim and won, I got my balance of £358 totally wiped from loans2go thanks to this company and its staff very greatly appreciated would highly recommend using them 100%

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and expect the unexpected

I had a loan with loans2go a while back, I never expected anything from it but it was a nothing to lose kind of thing. However I had been told I would get just over £1,600 back, the fees wasn't too bad either for dealing with my case. This money will be put to good use and couldn't of come at a better time. Thanks Sophie at impakt claims.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Didn’t really think I’d end up getting anything back when I first did my claim but in just 3 weeks I received an email telling me I’d been successful ! A very pleasant surprise ! Great company, quick and efficient!

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, great service.

Filled out the forms, great communication throughout, lender rejected the claim initially but impakt took it further to the ombudsman who agreed with our case.

Settled and paid, a nice bonus for the summer.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Within 8 weeks for I received a refund…

Within 8 weeks for I received a refund just shy of £1200 into my bank account immediately after the case was won. This was all done over the telephone with Jo and they notified me immediately. Every step of the way was communicated clearly and this has brought justice for the trap the high lending interest lenders get you in. All balances were paid but interest portion was extortionate and got that part refunded back. If you’re in the same situation please claim today and get yourself out of the capitalisation trap they put hard working people in. Claim your freedom with this company highly recommend ❤️

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Waste of time ask for unobtainable…

Waste of time ask for unobtainable documents no one can get unless you keep your bank statements from 9 years ago just spend months wasting your time

As to the reply you said it was rejected and if I couldn’t provide the bank statements from 9 years ago then you couldn’t proceed, no one has bank statements that far back in time, and the bank don’t keep a record that long

June 14, 2023
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi Dan, we are disappointed to get this review. We did significant work on escalating your claim to the Financial Ombudsman free of charge. When the Ombudsman asked for extra information we followed up by asking you if you wanted to provide this. You could have just told us you did not want to proceed but we did not hear from you.

Rated 5 out of 5 stars

Sophie was always so helpful so…

Sophie was always so helpful so thorougher in getting back to me and always being so helpful. Even when my first claim was unsuccessful, she perused as I’d paid so much interest! I’m so happy with the outcome and highly recommend.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Impakt team are very helpful and do…

Impakt team are very helpful and do their best to manage the refund process as easily as possible.

My claim had issues and I have had to do some chasing myself but this is more so related to the lender in question.

The team will do their best to get the refunds and fast as possible.

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Fabulous company. I received a payout much larger than I thought I would get. They are great with keeping in contact and update as soon as they get any update. So helpful and thankful to them for pushing me to go ahead with it after it was declined at first or I wouldn’t have got the payout I did.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service! Didn't think I would receive anything back then out of the blue a call from lovely Impakt claims to say I was being refunded around 3k!!
Would use again anyday!

April 14, 2023
Unprompted review

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