Impakt Claims Reviews 

518
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the child... See more

Company replied

Rated 5 out of 5 stars

I must say a massive thank you to Impakt Claims, and especially Bobby who helped me with my Car Finance Claim. Bobby kept in touch with me nearly everyday with updates. So friendly and informative, l... See more

Rated 5 out of 5 stars

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Imp... See more

Rated 1 out of 5 stars

Dont use this company. They threating me every single day with payment and getting ccj on me when they told me i would recieve only £27 for my claim in december 2023 now which i said ok and made ot... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Working for our customers to ensure fair treatment, clear communication and professional assistance throughout their claim. https://t.co/M6wiC3xkJt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.5

All reviews

(518)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Their communication is truly shocking

Their communication is truly shocking

You call them up to and get promised they would send the details over and ask for all the bank details

The person on the other end said no problem we will get that sent to you

I waited and waited and still no response

To then get a threat with a CCJ when it is on them to provide me with the information

I don’t even want to rate them 1 star

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Krisha and the Impakt Claims team…

Krisha and the Impakt Claims team managed to claim back life savings that were lost in a scam many years ago.

They was a pleasure to work with and managed to win the case in such a short time. Thank you to the Krisha and the whole team.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, great effort from the team at impakt!

I was really well looked after from start to finish with the case and treat with respect, Tom Taylor and the team at impakt went above and beyond with the support provided. It's been a long wait but I've finally got refunded some of my losses from the banks and I'm extremely grateful for the hard work and perseverance from impakt(there was a lot of back and forth with the banks and ombudsman adjudicator)I feel like I can get my life back on track now.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company.

Got to say absolute amazing service.
So far I have had £15k worth of refunds. If your worried about the fee impact claims are worth every penny. Think about it getting a % of something is much better than 100% of nothing.
There colleague Bobby is brilliant he is really attentive to all your questions open and honest about fees and the process. The amount of work this guy has put in is unbelievable we talk nearly everyday about what is going on with regular updates. I cant thank him enough for everything he has done

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

I engaged Impakt Lawyers to resolve an…

I engaged Impakt Lawyers to resolve an issue with a bank and I am giving their legal services a 5-star rating as I am very pleased with the outcome of their efforts. I was in constant communication with Krisha, and her team sent me regular updates on the progress of my case. I’d like to say to Krisha and her team (Tom Taylor, etc) that I really appreciate the rather tedious (and understandably long) work you’ve done and with great success in the end. THANK YOU SO MUCH!!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fast

Fast , excellent service , had the the process complete in a few weeks. Big thanks to Bobby at impakt

April 17, 2025
Unprompted review
Rated 4 out of 5 stars

Overall, very good service

Overall, great service for my claim. Case was quite long and Impakt dealt with everything very well and kept me informed of everything that was going on. Would have been 5 star but they were a little bit eager for the commission payment when my refund hadn't even cleared in my bank account but it was sorted eventually and everyone is happy

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Bobby handled my claims

Bobby handled my claims, he was very efficient and didn’t cut corners. Got the best outcome by advising me the route take. Have recommended to my friends, 5 star service.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

After seeing loads of adverts on…

After seeing loads of adverts on Facebook I thought I would give them a go had nothing to loose and at first I had no idea I had the right to claim for compensation on loans I had, impakt was very helpful alway on the other end of the phone to help any questions. Would recommend to use them 100%

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Over 10k balance reduction

The team managed to secure me a balance reduction over £10k saving me over £400 a month and the best part for this they didn’t charge me a penny for it! Absolutely over the moon they managed to do this on my behalf, this has given me so much breathing room in my monthly finances, the team are absolutely brilliant and work so hard for there customers would definitely recommend to anyone in need of financial revaluation

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Claims refuned

I have to write another review since my last one just to highlight how far this company will go to get you what you probably had no idea you be be entitled to due to our own ignorance of how some companys out there will prey on the vulnerable. I've mainly dealt with a guy called Denzel who has not just dealt with one claim he's taken the time out to find other companys that may have miss lent me money I know it's not just denzal and there's a whole team but this guy is exceptional

April 3, 2025
Unprompted review

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