Impakt Claims Reviews 

518
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the child... See more

Company replied

Rated 5 out of 5 stars

I must say a massive thank you to Impakt Claims, and especially Bobby who helped me with my Car Finance Claim. Bobby kept in touch with me nearly everyday with updates. So friendly and informative, l... See more

Rated 5 out of 5 stars

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Imp... See more

Rated 1 out of 5 stars

Dont use this company. They threating me every single day with payment and getting ccj on me when they told me i would recieve only £27 for my claim in december 2023 now which i said ok and made ot... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Working for our customers to ensure fair treatment, clear communication and professional assistance throughout their claim. https://t.co/M6wiC3xkJt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(518)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A GENUINE REVIEW. £27000

A GENUINE REVIEW.
I THOUGHT THIS WAS A SCAM…
WITHIN 48hrs (but it can take up to 28days) I WAS PAID OUT COMPENSATION FOR A LOANS2GO ACCOUNT FROM YEARS AGO!!!
£27,000 yes £27,000
MONEY IS IN MY ACCOUNT!!
CANT THANK THESE GUYS ENOUGH!!!
IT IS A GENUINE OUTFIT!!!
YOU WONT REGRET FILLING IN THAT INITIAL FORM!!!!!!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I thoroughly recommend Impakt claims

Impakt claims surprised me as they reduced a current loan down by nearly £3,000 and won me back nearly £4,000 from a loan I had already paid off. Times are our tough right now so there is no harm in running through all your credit to see if you are due money back. Impakt did all the hard work with hardly any effort from me. I am so pleased I found them as they have proved themselves trustworthy and reliable.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

The best service

The best service, they totally took care of everything and eased the stress from us massively, they were very understanding about our situation which helped us in a huge way, had a fantastic result and would 100% recommend, very happy customer 😄

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Jo Pirie is a credit to the team

Jo Pirie is a credit to the team.
I can not stress to you how smooth this process was, cash back in my account as soon as I received an email confirmation,
11/10 I cannot recommend this service enough !

THANK YOU GUYS

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

I was treated with respect and…

I was treated with respect and understanding from day one.
It became clear very quickly that those helping me knew what they were doing.
I was always kept up to date with what was occurring.
Without their help and guidance I would not have had such a satisfactory result. Nuff said. Thanks a million.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Bobby and the team at impakt dealt with my complaint effectively.
Did all the work and secured me a good offer. Would recommend

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic customer service and really professional process throughout. They were really knowledgeable and helped me claim compensation/refunds that were justified and fair.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

They have kept me up to date on my claims. They have gotten me a great outcome on one of my claims so far.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased

Worked diligently on my behalf to uphold a complaint.
All team members I spoke to were friendly, understanding & kept me up to date with clear communications.
Really pleased I went ahead & chose Impakt to help me.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Sammy and the team were amazing start…

Sammy and the team were amazing start to finish, extremely professional, remaining in contact throughout.

Highly recommend the service to anyone, even if you believe you aren’t entitled to a claim.

Thanks again 😃

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! Knocked over £3500 off what I owe out. I would highly recommend Impakt Claims to anyone.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

5 star experience

After coming across Impakt claims on Facebook I thought I would give them a try. After all these pay day lenders take advantage of everyone for struggling. I have 8 claims out going and have had 2 complete with both getting good lump sums back! I couldn’t thank them enough

February 4, 2025
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi Jack, thank you for your brilliant feedback!

Rated 4 out of 5 stars

Helpful and Successful

This company was always available to answer questions and provide feedback on my case throughout the process. Although the process took some time they were very reassuring of a strong case to claim some of my lost funds.

January 21, 2025
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi Luke, thank you for your amazing feedback!

Rated 5 out of 5 stars

Absolutley brilliant

Absolutley brilliant, got over 3.5k of interest knocked off my loan. From owing over 4k down down to £500 and didn't charge me a thing. Took 2 weeks from applying. I would recommend to everyone! 10/10

Thankyou to Sammy!

January 23, 2025
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi Harry, we really appreciate your great feedback!

Rated 5 out of 5 stars

Super helpful service

Super helpful service. I have had some issues with poor credit in the past, the team were fast, helpful and really have made my week. Refund came in today.

Thank you for all your help.

January 23, 2025
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi Thomas, thank you for your brilliant feedback!

Rated 5 out of 5 stars

I have got my money back after internet fraud

In September 2023, I was scammed for a huge amount of money by scammers who offered investments.
I was desperate and could not find a way to get my money back, since the police did not help me.
I found Impakt Claim, and not hoping for success, I applied. I was in a very difficult mental state because of what happened and was not able to look for any way to resolve the issue.

Impakt Claim did everything themselves and most importantly for free because I did not have any money to pay for help. In January 2025, I received a 50% refund from Impakt Claim minus the compensation fee for their work, which was still a huge amount for me. I did not believe it until I received the transfer. I highly recommend Impakt Claim, a very professional team that can help you in situations even if you think it is hopeless.

I thank the team for the excellent work.

January 9, 2025
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi Elena, thank you for your amazing feedback!

Rated 5 out of 5 stars

Great Experience!

Very clear communication. Very quick turnaround. They’ve got me two results already, one of which is a great start to the new year. Denzel in particular was very friendly, helpful, and pleasant to deal with.

January 7, 2025
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi Leigh, we really appreciate your great feedback!

Rated 5 out of 5 stars

An amazing outcome in 2025

An amazing outcome in 2025, what away to start the new year. An amazingly efficient team who go the extra mile as a matter of routine. Thankyou

January 3, 2025
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

Hi John, thank you for your brilliant feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look