Imperial Games Limited Reviews 83

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I had bought a Spider Man keychain but it was hidden which keychain will come from packaging but I got the one that I desired.

Company replied

Rated 5 out of 5 stars

This is my second order with this company and I'm really impressed the delivery was so so quick, all items packaged well. Ordered on Monday afternoon/evening and here the next day! Their prices are re... See more

Rated 4 out of 5 stars

Bought some e-vouchers online from them a couple of times. Both times hasn’t been straightforward as they were going to charge for delivery or had to change address but always got a quick and very hel... See more

Rated 5 out of 5 stars

Imperial were fabulous!! I had a "user error" and thought I'd ordered but in fact hadn't so they helped me get that sorted as well as dispatching my ordered bag straight away!! It arrived in perfect c... See more

Company details

  1. Game Store
  2. Collectibles Store
  3. Hobby Store

Written by the company

Exeter based bricks and mortar store with online retail, we sell all your tabletop games and hobby support along with anime and disney collectables.


Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

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Rated 5 out of 5 stars

Got the desired item.

I had bought a Spider Man keychain but it was hidden which keychain will come from packaging but I got the one that I desired.

March 1, 2026
Imperial Games Limited logo

Reply from Imperial Games Limited

Awesome to hear! Thanks for the great review :)

Rated 5 out of 5 stars

Star Wars Legion Recon tournament was…

Star Wars Legion Recon tournament was great. Really well run. The shop also has a wide range in stock of games and hobby products at good prices.

February 25, 2026
Imperial Games Limited logo

Reply from Imperial Games Limited

We are really happy you had a great time. Thanks for taking the time to leave us a review :)

Rated 5 out of 5 stars

A proper FLGS

They are a great company, very knowledgeable, and wonderful to have in the local community. They built an active community of welcoming people as well and I've already enjoyed a few games in their gaming space

April 5, 2025
Rated 5 out of 5 stars

Great servicr

The product is great, I was told it way in stock and given the option of collecting it without any issue.

March 31, 2025
Rated 5 out of 5 stars

Exceptional

Have to say this branch is exceptional - I have always used them for pre order card sets and they have always been amazing. 10/10 would recommend - well done to all the team 👍🏼

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Ordered online, fantastic price in comparison to others I could find, delivery was quick and very well packaged (fragile item). Great experience all round!

January 12, 2025
Rated 5 out of 5 stars

A great classic British business that…

A great classic British business that values customers before profits, would highly recommend purchasing from here instead of big retailers even if the prices are a smidge higher, we have to look after our own small business companies!

One minor comment would be that the website could use a little bit of modernization it's not too attractive and looks very 2009 era, other than that nothing bad to say, order from here if you can.

January 9, 2025
Rated 5 out of 5 stars

Unique gifts

Brilliant communication - unique gift that my husband is going to love ( attack on Titan wallet) - delivered really fast ! Will definitely be shopping here again

December 11, 2024
Rated 5 out of 5 stars

Very fast

Fast dispatch and delivery and well packaged item for the cheapest price around, even with shipping cost they were lowest around

September 20, 2024

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