Imperial Games Limited Reviews 

87
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This is my second order with this company and I'm really impressed the delivery was so so quick, all items packaged well. Ordered on Monday afternoon/evening and here the next day! Their prices are re... See more

Rated 5 out of 5 stars

Imperial were fabulous!! I had a "user error" and thought I'd ordered but in fact hadn't so they helped me get that sorted as well as dispatching my ordered bag straight away!! It arrived in perfect c... See more

Rated 5 out of 5 stars

I always have such a good experience dealing with Imperial Games. If I go into the shop they're always friendly and have a good level of stock on hand. If I order online they dispatch my order lightni... See more

Rated 5 out of 5 stars

Wish I could award more stars. Had an issue paying with PayPal so got in touch with customer service. My problem was resolved quickly and efficiently. The iron man wallet I ordered arrived the next da... See more

Company details

  1. Game Store
  2. Collectibles Store
  3. Hobby Store

Written by the company

Exeter based bricks and mortar store with online retail, we sell all your tabletop games and hobby support along with anime and disney collectables.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(87)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Staff

Staff in the store are knowledgable and super helpful. The store is always stocked with excellent quality items.

February 12, 2024
Rated 5 out of 5 stars

Would recommend

Incredibly fast delivery, ordered 3 gunpla model kits and received them the next day.
Great selection of kits. Have previously ordered from them before and would highly recommend

January 29, 2024
Rated 5 out of 5 stars

Great products and service

Excellent access to products and a really supportive service. These guys offer help at every step of the way, from understanding games and accessories to ordering and receiving items. Definitely recommend.

January 20, 2024
Rated 4 out of 5 stars

Great company but buying e-vouchers a pain

Bought some e-vouchers online from them a couple of times. Both times hasn’t been straightforward as they were going to charge for delivery or had to change address but always got a quick and very helpful response from staff online via Facebook which sorted out everything.

December 23, 2023
Rated 5 out of 5 stars

Perfect!

Amazing fast service. Imperial Games was an unknown website to me but I took a chance+they delivered! What they said, they did. Would definitely recommend this company.

December 20, 2023
Rated 4 out of 5 stars

Quick delivery and well packaged

Quick delivery and well packaged. However with two Stitch blind bags arriving the same, was a little disappointed.

December 17, 2023
Imperial Games Limited logo

Reply from Imperial Games Limited

Hi, thanks for the review sadly the very nature of ‘blind bags’ makes them random, we have no influence on the contents this is done at manufacture.

Rated 5 out of 5 stars

Excellent

Excellent, my order arrived quickly and well packaged, 10/10 I will be using this place again in the future

December 3, 2023
Rated 5 out of 5 stars

Amazing customer service!

Would definitely order from here again, I can't recommend them enough!
They replied straight away and went above and beyond to help 😊

Thank you!

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Very impressed

Wish I could award more stars. Had an issue paying with PayPal so got in touch with customer service. My problem was resolved quickly and efficiently. The iron man wallet I ordered arrived the next day. Very impressed with this company, will definitely buy from in the future.

July 23, 2022
Unprompted review

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