I really enjoy working with this company. Their customer service is excellent and they keep you updated right through the process. These are complicated orders as they are sourced from overseas a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was regularly kept up to date with this order since it was placed until it was delivered! As this order was imported, I expected it to take much longer and did not keep my fingers crossed to have it... See more
Never had any issues with Importitall ever. I've ordered from them previously on a few occasions. Everything runs like clockwork and they're always updating shipping info. Very satisfied.
Company replied
The item arrived on time and in good condition. This was also the cheapest import service that I managed to find (that delivers to your door - using the post office would be cheaper but risky and woul... See more
Company details
Written by the company
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Contact info
18 Laneshaw Street, 1609, Johannesberg, South Africa
- queries@importitall.co.za
- importitall.co.za
4.5
Excellent
392 reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was my first time buying from the…
It was my first time buying from the platform something otherwise I wouldn’t get locally. The service is awesome and I will definitely use it again. There is only one request I have to make, please give us an option to edit or cancel the cart as we dim fit, it’s really disturbing that if I change my mind and want something different, I must wait for the cart to expire or for u to cancel it which happens many days after if I didn’t proceed to payment.
March 5, 2026
Happy customer .
So satisfied with your service and prompt delivery. The fact that you kept me informed all the time was great.
March 6, 2026
For my first purchase I got just what I…
For my first purchase I got just what I ordered and even earlier than expected
March 4, 2026
Great communication and product delivered in perfect…
I was kept in the loop about the progress of my order and the product delivered in perfect condition.
March 4, 2026
It was an amazing experience
It was an amazing experience. The products that spend all my expectations or was compatible with what I needed it to be with and I'm just overall pleased.
March 4, 2026
Support and product advice was great.
February 17, 2026
Happy Customer
I could not find this product in South Africa for 15 years and was pleased that Import it All could secure and deliver the specific item. Professional service and met deadline delivery before time
February 13, 2026
Company very efficient
February 13, 2026
Service, communication, experience
Excellent service, communication all the time from order to delivery, product exactly as advertised.Delivery excellent.Wil recommend to anyone.
February 11, 2026
I ran a bit late from an errand and…
I ran a bit late from an errand and Sipho acommodated me
February 10, 2026
Well informed and quick
What made my experience great was that i was notified the whole way. Even the delivery driver was nice & friendly.
February 2, 2026
Every thing went as promised
February 2, 2026
Communication were very clear and quick…
Communication were very clear and quick response on email enquiries. Friendly and helpfull
February 2, 2026
On time, in good condition, and to my door
The item arrived on time and in good condition. This was also the cheapest import service that I managed to find (that delivers to your door - using the post office would be cheaper but risky and would take long.)
January 12, 2026
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