While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

absolutely fantastic. When I start making money from my app that uses this service, I will pay for the premium features. I'm so thankful that I can represent myself as a professional without the initi... See more

Company replied

Rated 5 out of 5 stars

I was having an extremely stressful few hours trying to get Cloudflare's email forwarding service to work after moving my domain across to them from Squarespace. Despite being supposedly... See more

Company replied

Rated 5 out of 5 stars

improveMX is an absolute gem. I wish I could have discovered this service years ago when I was struggling with setting up email hosting for all my domains just to be able to receive few emails to admi... See more

Rated 5 out of 5 stars

This service is perfect for someone like me who primarily needs to receive emails without worrying about sending replies. It keeps things simple and efficient. However, if I ever need to correspond, t... See more

Company replied

Company details

  1. Email Service Provider

Written by the company

Create free email aliases for your domain name. Set up email forwarding in seconds and start receiving and sending emails with your domain name. Absolutely free. Rock-solid infrastructure. World-class support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t be easier

ImprovMX is simple, fast, and just works. Perfect for custom domain email forwarding without any hassle.

June 24, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Thanks so much for the kind words! We're thrilled to hear that ImprovMX is doing exactly what it should - keeping things simple and hassle-free.

Rated 5 out of 5 stars

It works

It works, plain and simple

June 5, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Thanks a lot! That’s exactly what we’re going for - glad it’s working well for you.

Rated 5 out of 5 stars

Easy to setup and use

Easy to setup and use. The ability to have emails forwarded to a Webhook is really handy. Documentation is easy to access and understand.

June 2, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Glad you find the webhooks useful! We've recently put a lot of effort into making the documentation more seamless. And more improvements are incoming!

Rated 5 out of 5 stars

Amazing

This service is perfect for someone like me who primarily needs to receive emails without worrying about sending replies. It keeps things simple and efficient. However, if I ever need to correspond, the option to purchase a one-month subscription makes it incredibly convenient—I can send my email and be done without committing to a long-term plan. The flexibility and ease of use make it a great choice!

May 11, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Glad you value the ability to switch on and off the monthly subscription! Most of our customers just subscribe perpetually, but we want to allow people to use our services however they want!

Rated 5 out of 5 stars

We've had an amazing experience with…

We've had an amazing experience with ImprovMX at MusicMi. Their service is incredibly reliable, easy to set up, and has been essential in helping us streamline our communications. Every interaction we've had with their team has been prompt, helpful, and genuinely supportive. As a nonprofit, having access to such a dependable and affordable solution has made a real difference. Highly recommend ImprovMX to anyone looking for a professional and seamless email service!

April 25, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

We're so glad to provide a helpful service! We hope MusicMi continues doing great work!

Rated 5 out of 5 stars

So easy to setup

So easy to setup, a couple of minutes and it works very well.

March 22, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Love to hear that you got set up in a couple minutes and found our service to work very well!

Rated 5 out of 5 stars

perfect

using since 2021, no doubt is the best

February 26, 2025
ImprovMX logo

Reply from ImprovMX

Wonderful Ammar, we're glad you've been a happy user since 2021!

Rated 5 out of 5 stars

We received prompt and efficient…

We received prompt and efficient support from the ImprovMX team, and our issue was resolved immediately. Their service has been outstanding, playing a crucial role in our business by addressing many important challenges.

February 13, 2025
ImprovMX logo

Reply from ImprovMX

Wonderful, so glad ImprovMX is able to support and address the challenges of your business. We hope to keep you as a satisfied customer!

Rated 5 out of 5 stars

Easy setup of my fowarding

Easy setup of my fowarding. Very helpful support with the few questions I had. Definitely recommend

January 27, 2025
ImprovMX logo

Reply from ImprovMX

Glad our support team could make your setup as easy as possible!

Rated 5 out of 5 stars

Excellent user xp

Excellent user flows for integration, good documentation, helpful error controls with informative resolution recommendations.

February 6, 2025
ImprovMX logo

Reply from ImprovMX

Proud to hear you had a good experience with our user flow and documentation. We have a lot of further improvements coming soon too!

Rated 5 out of 5 stars

Easy to setup

Easy to setup. Runs so far without problems.

January 30, 2025
ImprovMX logo

Reply from ImprovMX

Great to hear you find our setup easy, we take pride in making our user experience as pain-free as possible!

Rated 5 out of 5 stars

Great support from Matt

Great support from Matt

I have the free version but he answered my email promptly and got my email redirect working

February 5, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Thank you for trying out our product! Yes, we believe everyone should have a solid email experience, both free and paid users.

Rated 5 out of 5 stars

Amazing service!

Amazing service, easy to set up and free for basic usage

January 31, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Thanks Lorenzo! Glad we can provide amazing service!

Rated 5 out of 5 stars

Great solution!

Great solution for a narrow but really important problem

January 31, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Being accused of over-engineering—I'll take it. I hope we can continue over-solving small problems :)

Rated 5 out of 5 stars

Great experience

It's been so amazing. Improved my stress level by at least 60%

January 12, 2025
ImprovMX logo

Reply from ImprovMX

Happy to reduce the stress of our customers, custom domain setup can indeed be stressful :) We try to make it as painfree as possible.

Rated 5 out of 5 stars

Intuitive service for a small fee

It's a great service and pretty easy to set up. I would highly recommend for anyone who wants to use Gmail but with their own domain name.

January 10, 2025
ImprovMX logo

Reply from ImprovMX

Hey Elizabeth, glad you like our service! Yeah it's definitely a strong use case to keep your existing gmail inbox, but just have a new custom domain forward into it, rather than needing to manage 2 separate inboxes.

Rated 5 out of 5 stars

The Tables of Email Forwarding

So generous that you're offering small scale SMTP email forwarding services for free.
Relatively easy to setup, great for small startups.
Thanks, and may we all be connected like sitting at tables together!

January 16, 2025
Unprompted review
ImprovMX logo

Reply from ImprovMX

Happy that you're enjoying free small scale SMTP email forwarding! Hope we can continue to serve small startups like you!

Rated 5 out of 5 stars

Simple to use with great support

Fast customer service, the platform is simple, and does what it says it does

January 8, 2025
ImprovMX logo

Reply from ImprovMX

Thanks Jeremy, glad you found our platform simple and straightforward! Let us know if we can do anything to improve!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look