There are not enough stars that can reflect the great folks at Indigo are. Another company had badly let me down. I spent an afternoon calling round companies in an attempt to source particular tabl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Christine Elliott received our two new sofas Rob and Andy were well within the time frame they unpacked put legs on and then the cushions they were polite and efficient. From my first visit to Indigo... See more
Company replied
Karen, the interior designer for Indigo, came to our home to discuss ideas. She was amazing and helped us so much! All the ideas she gave us were excellent and have worked well. Brilliant service... See more
Company replied
I’ve just bought the most gorgeous corner couch from indigo and I’m honestly over the moon with it! It’s super comfy, fits the space perfectly, and just makes my living room feel so cosy. A huge... See more
Company replied
Company details
Written by the company
Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.
Contact info
UNIT 7/8 CROFT TRADE PARK, WELTON ROAD, CH62 3PQ, BROMBOROUGH, United Kingdom
- 01513340002
- mailbox@indigohomeandgift.co.uk
- indigohomeandgift.co.uk
4.8
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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Extremely helpful and very…
Extremely helpful and very professional, and very carful not just damage anything in my house
January 9, 2025
Unprompted review
Happy buyer
Great product and service received from indigo customer services .
Also delivery drivers are very professional and polite.
December 19, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your lovely review! We're so pleased to hear that you're happy with your purchase and received great service from our customer service team. It's wonderful to know our delivery drivers left a positive impression with their professionalism and politeness. We truly appreciate your support and look forward to assisting you again in the future!
Excellent communication from Indigo…
Excellent communication from Indigo regarding delivery.
Delivery men were very polite, and assembled our dining furniture within an hour.
Furniture itself is just as expected: sturdy, strong and modern.
December 18, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your fantastic review! We're delighted to hear that you appreciated the excellent communication regarding your delivery and that our team made the process smooth and efficient. It’s great to know your dining furniture was assembled quickly and met your expectations with its sturdy, strong, and modern design. We’re thrilled to have you as a happy customer and look forward to serving you again!
Visited the shop at Brombrough it was…
Visited the shop at Brombrough it was lovely.We had a good look around a few things caught our eye and we made a number of purchases which we are made up with.The staff are so friendly always on hand to answer any questions you have.The two men who delivered our purchases where so nice very tidy when they put some of the goods we got together.Get yourself in there you won’t be disappointed
November 26, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your glowing review! We're so pleased to hear you enjoyed your visit to our Bromborough shop and that you found some lovely pieces to take home. It’s wonderful to know our friendly team was there to help with any questions, and that the delivery team provided tidy and professional service. We truly appreciate your recommendation and look forward to welcoming you back soon. Enjoy your new purchases! 😊
Great experience
Great experience. Visited the Bromborough store, staff very helpful. Purchased over the phone after some thinking time. Delivery was within the allotted timescales and the delivery service was fab. 2 lovely guys who placed furniture and even built the nest of tables. Furniture seems good quality and solid. Will shop at Indigo again.
November 29, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your lovely review! We're so pleased to hear you had a great experience, from your visit to our Bromborough store to your phone purchase and delivery. It’s wonderful to know our delivery team provided excellent service and took care in assembling your furniture. We’re delighted that you’re happy with the quality and look forward to welcoming you back to Indigo in the future! 😊
Disappointed
Unfortunately we’ve not had a great experience with this store. Ordered 2 items to be collected on or just after a certain date as we had a carpet being laid. Went in the day before said date, firstly they couldn’t find our order and we waited and around for ages while they searched and then they told us the items had only just been ordered and then told one was out of stock! They suggested we take their show room model for the out of stock item and said they would now order the other matching item! We had already waited 2 weeks to be told this! No apology and no offer of money off the display model. We asked if we could also have the other item from the display as it will now be another 2 weeks before the item arrives (due to them delaying in ordering it) and they said they couldn’t let us have it! Again no apology. Came to collect the sideboard and no offer of help to the car either.
Just poor communication and service from the team. I won’t be using again :(
November 28, 2024
Unprompted review
Helpful staff in the store
Helpful staff in the store. Our drawer units were delivered on time and we were contacted several times so we could track our delivery time. Delivery drivers very good and helpful placing our units in the correct place for us.
November 20, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your kind review! We're delighted to hear that you found our in-store staff helpful and that the delivery process was smooth and well-communicated. It’s wonderful to know the delivery drivers provided excellent service and ensured your drawer units were placed just where you wanted. We appreciate your support and hope to assist you again in the future!
Great piece of furniture
Great piece of furniture.
Delivered on time and carefully brought into the house.
Great place to buy from.
November 20, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your feedback! We're glad to hear that the delivery was on time and handled with care. It’s wonderful to know you had a positive shopping experience with us. We look forward to welcoming you back in the future!
Excellent
Excellent communication from start to finish. Lovely sideboard looks really well in our room. Delivery updates were excellent as were the polite, friendly drivers.
November 13, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your wonderful review! We're thrilled to hear that the communication throughout your purchase was excellent and that the sideboard looks great in your room. It’s also lovely to know that the delivery updates and the friendly drivers made the experience even better. We hope to assist you again soon!
Communication re delivery slot was good…
Communication re delivery slot was good . Andy & Phil we’re both charming & efficient . Thanks
November 12, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your feedback! We're pleased to hear that the communication about the delivery was clear and that Andy and Phil were both charming and efficient. I’ll be sure to pass on your kind words to them. Thanks for choosing us!
Amazing service from all the staff in…
Amazing service from all the staff in Indigo, we have bought 2 suites, coffee table, tv unit, side tables, imitation trees, rugs. Wish we had a larger house to purchase more!! Furniture definitely has the edge over other stores, well made and looks fantastic. After service is brilliant! The staff helped us in choosing pieces that match and will look great together. If you are looking for a trust worthy, reputable store look no further than Indigo.
November 9, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with us at Indigo and that you're so happy with the quality and style of your purchases. It’s wonderful to know our team could assist in helping you choose pieces that look great together. We truly appreciate your trust and recommendation, and we're always here if you find room for more! Thank you for being a valued customer!
Excellent delivery
Excellent delivery, and assembly from two people who delivered the table and chairs.
November 7, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your feedback! We're delighted to hear that the delivery and assembly of your table and chairs went smoothly. I’ll be sure to pass on your compliments to the delivery team. Enjoy your new furniture, and we look forward to serving you again!
Love my new table and the delivery…
Love my new table and the delivery service is 10/10
October 31, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your review! We're thrilled that you love your new table and that the delivery service met your expectations. We hope you enjoy your table for years to come, and we look forward to assisting you again in the future!
Beautiful dressing table and bedside…
Beautiful dressing table and bedside table delivered by two careful and considerate gentlemen. Placed exactly where I asked. Just waiting for my lovely mirror and stool, to complete the set.
November 1, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your lovely review! We're so pleased to hear that you're happy with your new dressing table and bedside table, and that our delivery team was careful and considerate. It’s great to know they placed everything just as you wanted. We can’t wait to deliver the mirror and stool to complete your set! Enjoy your beautiful furniture!
Beautiful coffee table
Beautiful coffee table delivered by two very careful and respectful gentlemen. Thank you so much for a top service.
November 1, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your kind words! We're delighted to hear that you love your new coffee table and that the delivery team provided careful and respectful service. We truly appreciate your feedback and look forward to serving you again in the future!
All done
All done. I wish the lads would slow down though. They'll wear themselves out. !!.
October 31, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your feedback! We're glad everything went well, and we appreciate your concern for the team! We'll pass on your kind words and remind them to pace themselves. Looking forward to helping you again in the future!
Tha lads that Delivered and assembled
Tha lads that Delivered and assembled. I found polite. Cleaned up all packaging after completion. Found no fault with them
October 31, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your feedback! We're so pleased to hear that the delivery and assembly team were polite and thorough, right down to cleaning up afterwards. It’s great to know they met your expectations. We’ll pass along your kind words to them, and we look forward to serving you again!
Very impressed with Indigo
Very impressed with Indigo. Quick delivery time and kept up to date all the way to delivery. Really pleased with the service and staff in store. Really pleased with new furniture.
October 9, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your wonderful feedback! We're thrilled to hear that you were impressed with our quick delivery, communication, and in-store service. It’s fantastic to know you're happy with your new furniture too. We look forward to welcoming you back to Indigo in the future!
Sofa Delivered Today
Quality of the sofa is excellent, the delivery guys were friendly and professional and made sure everything was to our liking down to the fine detail. Well done Indigo
October 9, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your fantastic review! We're delighted to hear that you’re pleased with the quality of your sofa and that our delivery team provided friendly and professional service, taking care of every detail. We’ll be sure to share your kind words with the team. Well done to them, and thank you for choosing Indigo!
New bed excellent service from start to…
New bed excellent service from start to finish , thoroughly recommend
September 5, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your recommendation! We're so pleased to hear that you had excellent service from start to finish and that you're happy with your new bed. We look forward to helping you again in the future!
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