There are not enough stars that can reflect the great folks at Indigo are. Another company had badly let me down. I spent an afternoon calling round companies in an attempt to source particular tabl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Christine Elliott received our two new sofas Rob and Andy were well within the time frame they unpacked put legs on and then the cushions they were polite and efficient. From my first visit to Indigo... See more
Company replied
Karen, the interior designer for Indigo, came to our home to discuss ideas. She was amazing and helped us so much! All the ideas she gave us were excellent and have worked well. Brilliant service... See more
Company replied
I’ve just bought the most gorgeous corner couch from indigo and I’m honestly over the moon with it! It’s super comfy, fits the space perfectly, and just makes my living room feel so cosy. A huge... See more
Company replied
Company details
Written by the company
Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.
Contact info
UNIT 7/8 CROFT TRADE PARK, WELTON ROAD, CH62 3PQ, BROMBOROUGH, United Kingdom
- 01513340002
- mailbox@indigohomeandgift.co.uk
- indigohomeandgift.co.uk
4.8
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recliner sofa
Kept informed and delivered on time. Delivery men professional and very pleasant. Overall very pleased with the process from purchase to delivery
September 4, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your feedback! We’re thrilled to hear that you were kept informed, and that delivery was on time. It’s wonderful to know our delivery team made a positive impression as well. We're glad you were pleased with the entire process and look forward to assisting you again!
Bedroom units
From walking into the shop at brombough and putting in the order up and till delivery yesterday excellent keep it up
July 10, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your lovely review! We're so pleased to hear that your experience—from placing your order at our Bromborough shop to the delivery—was excellent. Your support means a lot to us, and we’ll certainly keep up the good work. Looking forward to serving you again!
Lovely sofa delivered today
Lovely sofa delivered today. Delivery men were very efficient and pleasant. I was informed by text of what time they would arrive and all wrapping was taken away. Thank you.
July 31, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your kind words! We're delighted to hear that you’re happy with your new sofa and that the delivery team provided efficient and pleasant service. It’s great to know that the timing updates and cleanup added to a smooth experience. We hope you enjoy your sofa, and we look forward to serving you again!
3 delivery people to bring in a larder…
3 delivery people to bring in a larder cupboard done very efficiently. They unwrapped it and took all the packaging away. Thank you very much. I’m really pleased with it
July 24, 2024
Unprompted review
Reply from Indigo Home and Gift
Hi Margaret, thank you so much for your great review! Hope to see you again soon.
Best,
Indigo Home & Gift.
Really please with my purchase
Really please both with my new furniture and delivery was delivered on time and in perfect condition
July 10, 2024
Unprompted review
Beautiful furniture
Beautiful furniture, well built and excellent quality.
Very efficient delivery service and customer service.
July 5, 2024
Unprompted review
Masses of choice
Masses of choice, not just the run of the mill products seen in every other shop. Great prices and very knowledgeable and helpful staff.
June 28, 2024
What can I say about this company
What can I say about this company! From start to finish nothing was too much trouble. Jill and her team in Bromborough helped us select the perfect sofa and fabrics. Guys came today to deliver and even though they had to remove the feet to gain access to our lounger they did it with a smile. Will definitely be back to order sliding wardrobes for the bedroom.
Thank again
Barb Daniels
June 21, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you Barb for taking the time to leave us your 5* review. Always happy to help and so glad you’re loving your new sofas. Look forward to seeing you soon and sorting out your new sliderobes.
Kind regards
Jill Walker
Owner
Indigo is a great shop
Indigo is a great shop, like a big Aladins Cave! Definitely worth going in for a look. We bought two sofas and the service was brilliant! Delivery was excellent!
June 13, 2024
Unprompted review
Just received delivery of our new…
Just received delivery of our new sofas. They are absolutely stunning! From ordering to delivery, it was the smoothest process. Thank you to the wonderful indigo team. The delivery guys were amazing too, 💜 xx
May 24, 2024
Unprompted review
Great service from start to finish…
Great service from start to finish thank you Alice for helping me choose the cushions and the colours, it all looks beautiful, the delivery guys are great thank you
May 23, 2024
Unprompted review
great product great service
great product great service
delivered on time great communication
delivery guy couldn’t do enough
choose this company 10 /10 over dfs
May 23, 2024
Unprompted review
Bedroom
I always have wonderful service from Indigo Home and Gift and today was no exception.
The 2 gentlemen who delivered my bed base and headboard couldn’t have been more helpful. They gathered up all the packaging and put it in the appropriate bins. Very pleasant gentlemen.
May 15, 2024
Unprompted review
Reply from Indigo Home and Gift
We're delighted to hear about your exceptional experience with our delivery team at Indigo Home and Gift!
It's wonderful to know that our team went above and beyond to ensure your satisfaction, from the delivery of your bed base and headboard to tidying up afterward.
We greatly appreciate your kind words and your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Indigo Home and Gift!
Amazing corner sofa
Was looking for weeks for a new corner sofa. Popped in here as I spotted it when driving to main part of retail park and do not regret it
Great service and even better price. Delivered on time and setup
May 1, 2024
Unprompted review
Reply from Indigo Home and Gift
Hi Carl,
Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect corner sofa with us after your long search. It's great to know that our service and pricing met your expectations, and that the delivery and setup process went smoothly. We hope you enjoy your new sofa and look forward to serving you again in the future!
Best regards,
Indigo Home & Gift.
I will keep going back!
I have had a great experience with Indigo Home and Gift. The store offers a special array of home decor and gift items, and I love the variety of furniture on offer. The staff are attentive, providing fabulous customer service throughout. The furniture I have ordered (so far), a couch, dining table and chairs, bed and bedside tables, wardrobe, dressing table AND a coffee table of high quality. I also have multiple of their homeware in my place, which I plan to go back for more as they update their stock regularly! I highly recommend Indigo Home and gift if you are looking for unique and high quality furniture and homeware. A place you can revisit and always receive the same experience as last!
March 22, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your wonderful review! We're thrilled to hear you've enjoyed your experience with us at Indigo Home and Gift. It's great to know you appreciate our variety and the quality of our furniture and homeware. We look forward to welcoming you back soon and hope to continue meeting your expectations. Thanks again for your support and recommendation!
Ordered two bedside cabinets online
Ordered two bedside cabinets online. I opted for collection and Indigo kept me informed the order status. On collection the staff were most helpful putting them in the car. The units were exceptionally well packaged. The store itself has a vast choice of home things, with a varying price range, something for everyone. Well worth a look round.
April 5, 2024
Such a range of amazing products!
The most gorgeous items and lovely, helpful staff too! I’ve loved everything I’ve purchased from wax melts to our gorgeous sofa, definitely recommend!
April 12, 2024
Unprompted review
Fantastic shop
Fantastic shop - great variety of unique products and very helpful staff!
April 4, 2024
Unprompted review
Reply from Indigo Home and Gift
Thank you for your 5* review and kind words!!
Really friendly staff and beautiful…
Really friendly staff and beautiful products, a really big selection and some amazing wax melts that kept our house smelling beautiful for ages!
March 29, 2024
Unprompted review
Reply from Indigo Home and Gift
Hello Danielle, massive thanks for the 5* review and kind words!
Just had the usual fantastic service…
Just had the usual fantastic service from the 2 delivery guys at Indigo! Nothing is too much trouble, they took great care with some heavy sofas that were difficult to manoeuvre.
Well done Indigo, the only furniture store we would purchase from.
April 11, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.