Industrial Metal Services Reviews 

131
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From ordering to delivery this transaction was perfect. I can't praise this company enough, the speed, the assistance and the pleasantness of the staff was unbelievably high. If I could I would rate... See more

Rated 4 out of 5 stars

We've been dealing with IMS for over twenty years and it has been a positive relationship. Our current account manager, Sadie, is always there to help and the prices are competitive. Their off-cut s... See more

Rated 5 out of 5 stars

Throughout years of dealings with Indmet, we have always found them to be professional, polite and helpful. Prices are competitive. If there is ever an issue, they are always on hand to assist and... See more

Rated 5 out of 5 stars

As an Industrial engineering company based in west Essex, we use IMS daily. Our points of contact being Sadie Bates and Chris Bradley, both are extremely helpful and knowledgeable. Our orders range fr... See more

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4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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4.7

All reviews

(131)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wrong item dispatched to our site

Wrong item dispatched to our site. So far I've sent two follow up emails to try and rectify and get the right item dispatched. No response or acknowledgment received from IMS. Due to poor customer service/follow up, I could not recommend. On a plus note, the item was dispatched quickly just a shame it was the wrong item.

July 6, 2024
Rated 5 out of 5 stars

Found the website easy to use

Found the website easy to use, found what we needed. Order arrived in good time. Not something we would need on a regular basis, we needed to replacement treads for a staircase that had been. Would use again should the need arise.

October 19, 2023

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