Infinitely Special is my absolute go-to! I’ve been ordering from them for some time now and I’ve never been disappointed. The scents are incredibly close to the original perfumes, and I’m constantly g... See more
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Review summary
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What a wonderful experience with infinitely special... their perfumes are out of this world ... exceptional service delivery from the company. Their perfumes lasts about 8 hours on skin and 10+ hours... See more
I just have to share how infinitely special this brand truly is 💫 From the moment you receive your order, you can see the care and attention that goes into every detail. The packaging is alway... See more
Company replied
I have ordered the mont blanc explorer perfume and i must say i am amazed by how it smells alomst exactly to the original and the service is superb it was less than 12 hours after i orderd that i reci... See more
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Company details
Written by the company
Welcome to Infinitely Special! We are a premier online retailer offering a wide range of exquisite products to enhance your living spaces and embrace your unique style. Specialising in Soy Wax candles, wax melts, room mist, Reed diffusers, and designer-inspired perfumes, we curate an extraordinary collection to elevate your sensory experience. At Infinitely Special, we believe in the power of natural ingredients. That's why our Soy Wax candles are hand-poured with love, using only the finest quality soy wax and infused with captivating fragrances that will transport you to a world of serenity and tranquility. Our wax melts provide a convenient way to enjoy enchanting aromas throughout your home, while our room mist effortlessly revitalizes any space with a burst of freshness. Indulge in the sophisticated elegance of our Reed diffusers, which combine artistic design with carefully selected scents to create a lasting impression. For those seeking a touch of luxury, our collection of designer-inspired perfumes offers a wide range of captivating scents, meticulously crafted to match your discerning taste. Customer satisfaction is our top priority, and we take pride in providing exceptional products and excellent service. We invite you to explore our diverse range of offerings and discover the perfect products to enhance your personal sanctuary. Join our community of delighted customers and let Infinitely Special transform your space into a haven of elegance and refinement
Contact info
35 Letchworth Drive, 7441, Cape Town, South Africa
- 0735259777
- Info@infinitelyspecial.co.za
- infinitelyspecial.co.za
4.8
Excellent
279 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and long lasting scent
Had some issues with the delivery company but Infinitely Special went out of its way to follow up on this for me and check on everything. They even offered to give a complimentary package to apologise for the service of the delivery company. You will not find customer service that matches this one - absolutely impressed. Colognes are long-lasting and have a quality packaging unlike other companies that make promises they do not live up to. 10/10
November 30, 2022
Reply from Infinitely Special
Hi Paul thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! We truly appreciate your kind words, we are working with the delivery company to ensure we address the issues, you have made our day with your beautiful review.
Once again amazing service from this amazing Team!
Once again amazing service from this awesome little SA owned online store. Packages received timeously, seamless booking and after sales process and so much care that goes into every detail - thank you Team !
December 1, 2022
Reply from Infinitely Special
Hi Fazlin Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us and your review has made our day, we are so glad you loved the Infinitely Special experience
Fantastic product
My order took longer than expected. Items arrived in top notch packaging and ate excellent quality.
December 4, 2022
Reply from Infinitely Special
Hi Muhammed thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! We once again want to apologies for the delivery delay, and appreciate your understanding, thank you for your amazing feedback on the products and packaging.
Firstly the price of perfume is cheap…
Firstly the price of perfume is cheap and the quality is very very good, secondly I love your packaging absolutely beautiful, it felt like I was receiving a gift, thirdly the car perfumes are so amazing and I love that they make them in designer notes. I am very impressed with the quality of your goods.
November 23, 2022
Reply from Infinitely Special
Hi Letsy Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us and your review has made our day, we are so glad you loved the packaging its always our mission to make you feel Infinitely Special
The Most Amazing Smelling Wax Melts…
The Most Amazing Smelling Wax Melts Ever, the Fragrances Are Out Of This World, and the Packaging So Beautiful
November 22, 2022
Reply from Infinitely Special
Hi Sharon Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us and your review has made our day, we are so glad that you love our fragrances.
Oh my!!! Lovely LOVELY LLLLOVELY!!!
Oh my!!!! The loveliness of this experience does not end!!! I picked up THE MOST gorgeously wrapped package and just opening the box was an thrill!!!
And then I used the wax melts and OH BOY they does not disappoint!!!!!
As I said, the loveliness about this product was the best experience ever!
Thank you so much for the care and love that goes into your products, it shows and it does make one feel infinitely special!!
November 3, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Adri
Smells divine!!! Don't hesitate get yourself perfumes.
The perfumes smell so good , the customer service was amazing. My only issue was the spray nossle , however Infinitely Special has promised to send me one that works perfectly by next week.
November 2, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! Your new perfume is all ready and will be delivered this week you are truly Infinitely Special to us
Birthday Gift
Birthday Gift
I can not express how absolutely amazing you are.
Best service best packaging and just overall 100%
Highly recommended!!!!!
October 18, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Amor
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Junior
Fragrance Inspired by Jean Paul Gaultier Classique
I purchased a fragrance that is inspired by Jean Paul Gaultier Classique. Unfortunately, it definitely left something to be desired in terms of scent closeness of the original as well as its longevity and performance. The customer service was standard, and delivery took three working days.
October 17, 2022
Reply from Infinitely Special
Thank you for your valued feedback Zekhethelo, we truly appreciate you, as per our chat our offer remains to offer you a replacement scent or a refund on your purchase, our customer delight is our number one priority because you are Infinitely Special to us.
First time buyer and absolutely fell in…
First time buyer and absolutely fell in love with my burner its so beautiful and your products aroma is most divine. Thanks
October 17, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Elsa
Thank you for the lovely perfume…
Thank you for the lovely perfume package. I loved all the fragrances I have received and it was so easy to pay to pay as well ...
October 12, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Natalia
Excellent Fragrance Oils
Very happy with the Fragrance Oils for my diffuser. Delivery was fast and sufficient.
September 30, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Johann
Great service and products!
Timely delivery, thoughtful packaging and great products.
September 16, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Tinashe
The package was beautifully…
The package was beautifully presentedand delivered with care. The soy candle smell exquisite and feels really good on your skin. The fragrances are just as lovely
I bought Chsnel nr 5 inspired as well as Hugo Boss inspired fragrances.
September 21, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Carla
I'm a huge fan
I'm a huge fan! Incredible products that never disappoint! Easy to purchase and it always comes beautifully presented!
August 24, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Lorryn
Reply from Infinitely Special
Hi Amor
Delighted you loved our service, packaging, and products! Thank you for your kind words and continued support.
Beautiful products, excellent quality!
Beautiful products and excellent quality! Love my candles and diffuser... So happy!
June 13, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Janine
Bedroom and Linen Mist
I will highly recommend this to my friends and family. Love the the bedroom and linen mist Signature Collection. Just recently purchased the French Vanilla, clean, fresh, warm and cozy fragrance. ❤️
June 2, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Jackie
The smell last long and it's an amazing…
The smell last long and it's an amazing product. I highly recommend it
June 1, 2022
Reply from Infinitely Special
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you! You are truly Infinitely Special to us Ivana
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