I have ordered the mont blanc explorer perfume and i must say i am amazed by how it smells alomst exactly to the original and the service is superb it was less than 12 hours after i orderd that i reci... See more
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Review summary
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Infinitely Special is my absolute go-to! I’ve been ordering from them for some time now and I’ve never been disappointed. The scents are incredibly close to the original perfumes, and I’m constantly g... See more
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The package was beautifull. I really did not expect such beautifull packaging. The service was so quick. Thank you so much Infinitely Special. This was an honour doning business with you and I defin... See more
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I just have to share how infinitely special this brand truly is 💫 From the moment you receive your order, you can see the care and attention that goes into every detail. The packaging is alway... See more
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Company details
Written by the company
Welcome to Infinitely Special! We are a premier online retailer offering a wide range of exquisite products to enhance your living spaces and embrace your unique style. Specialising in Soy Wax candles, wax melts, room mist, Reed diffusers, and designer-inspired perfumes, we curate an extraordinary collection to elevate your sensory experience. At Infinitely Special, we believe in the power of natural ingredients. That's why our Soy Wax candles are hand-poured with love, using only the finest quality soy wax and infused with captivating fragrances that will transport you to a world of serenity and tranquility. Our wax melts provide a convenient way to enjoy enchanting aromas throughout your home, while our room mist effortlessly revitalizes any space with a burst of freshness. Indulge in the sophisticated elegance of our Reed diffusers, which combine artistic design with carefully selected scents to create a lasting impression. For those seeking a touch of luxury, our collection of designer-inspired perfumes offers a wide range of captivating scents, meticulously crafted to match your discerning taste. Customer satisfaction is our top priority, and we take pride in providing exceptional products and excellent service. We invite you to explore our diverse range of offerings and discover the perfect products to enhance your personal sanctuary. Join our community of delighted customers and let Infinitely Special transform your space into a haven of elegance and refinement
Contact info
35 Letchworth Drive, 7441, Cape Town, South Africa
- 0735259777
- Info@infinitelyspecial.co.za
- infinitelyspecial.co.za
4.7
Excellent
277 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Infinitely Special
Thank you so much Minowarah. We are so happy to hear that you love our products. Your support truly means a lot to us.
Warm regards
Jonothan
Infinitely Special
Perfectly Packaged and fast.
I was kept up to date on delivery, and once i received it, I was very impressed, packaging was perfect and well done.
November 6, 2025
Reply from Infinitely Special
Thank you so much Shelley. We are so glad to hear that your order arrived quickly and that the packaging impressed you. We always do our best to make sure every parcel is prepared with care, so your feedback means a lot.
Warm regards
Jonothan
Infinitely Special
Reply from Infinitely Special
Thank you so much Charlotte. We put a lot of love into every detail including the packaging so it means a lot to hear you noticed. Hope you continue to enjoy your Infinitely Special treats.
Warm regards
Jonothan
Infinitely Special
Long lasting smell
October 18, 2025
Reply from Infinitely Special
Thank you so much Ruda. We are thrilled to hear you are enjoying the long lasting scent of your products. Your support means so much to us.
Warm regards
Jonothan
Infinitely Specia
Infinitely Special is my absolute go to !
Infinitely Special is my absolute go-to! I’ve been ordering from them for some time now and I’ve never been disappointed. The scents are incredibly close to the original perfumes, and I’m constantly getting compliments. Someone even told me the other day that I “smell expensive” — haha! The fragrances are long-lasting, super affordable, and honestly, the price gives no justice to the amazing quality. An overall great investment and an even better product!
September 29, 2025
Reply from Infinitely Special
Thank you so much Arnette. We are over the moon to hear that you love your Infinitely Special fragrances and that they are getting you so many compliments. It makes us so happy to know that our scents capture the essence of the originals while being long-lasting and affordable. Your support and kind words mean the world to us and inspire us to keep creating products that bring joy and luxury into everyday life. We are so grateful to have you as part of the Infinitely Special family and can’t wait to share more amazing fragrances with you.
Warm regards
Jonothan
Infinitely Special
Excellent value for money!
Beyond impressed! It's so beautifully packaged and the perfumes smell devine! 👌 Excellent quality, will definitely order again. 😊
October 13, 2025
Unprompted review
Reply from Infinitely Special
Thank you so much, Melanie! 💛 We’re thrilled to hear you loved the packaging and your perfumes. Knowing you’re happy with the quality means the world to us. We can’t wait to create something special for your next order! ✨
Warm regards,
Jonothan
Director, Infinitely Special
Easy to order and received in decent…
Easy to order and received in decent time, thank you
October 3, 2025
Reply from Infinitely Special
Thank you so much, CP! We’re so glad to hear your order process was smooth and delivery was on time. We truly appreciate your support and hope you enjoy your purchase!
Warm regards,
Jonothan
Director, Infinitely Special
Amaze balls
I have ordered the mont blanc explorer perfume and i must say i am amazed by how it smells alomst exactly to the original and the service is superb it was less than 12 hours after i orderd that i recieved an email that said that my order is shipped.Keep doing what you are doing i cant wait to see how long the scent last
October 10, 2025
Unprompted review
Reply from Infinitely Special
Thank you so much, Frans-hendrik! 💛 We’re thrilled to hear you love the Mont Blanc Explorer-inspired scent and that our service impressed you. We can’t wait for you to experience how long the fragrance lasts! Your support means a lot to us.
Warm regards,
Jonothan
Director, Infinitely Special
Delivery was great
Delivery was great , the oil I ordered in so impressed it smells out of this world,
Incredible,
September 10, 2025
Reply from Infinitely Special
Thank you so much, Tsholo! 💛 We’re so happy to hear you’re loving the fragrance and that delivery was smooth. Your kind words mean a lot to us!
Warm regards,
Jonothan
Director, Infinitely Special
Amazing
Amazing, great product.
Very happy with the quality and price of all 3 received.
August 28, 2025
Reply from Infinitely Special
Thank you for your feedback, Herman. We’re delighted to hear that you’re pleased with the quality and value of your products. Your support means a great deal to us, and we look forward to serving you again.
Kind regards,
Jonothan
Director, Infinitely Special
Reply from Infinitely Special
Hi Nokukhanya,
Thank you for sharing your feedback. I’m truly sorry to hear about your experience with the courier — we will definitely report this incident to Pargo to ensure it’s addressed.
Regarding the perfumes, the ones you ordered were our 5ml sample sizes. We also stock 30ml and 50ml bottles if you’d prefer larger sizes for future orders.
We appreciate your support and hope to make your next experience with Infinitely Special a much better one.
Warm regards,
Jonothan
Director, Infinitely Special
The delivery period was quick and I am…
The delivery period was quick and I am pleased with the product
August 5, 2025
Reply from Infinitely Special
Hi Thotyelwa,
Thank you so much for your wonderful review. We’re so glad to hear your order arrived quickly and that you’re happy with your product. Your support means a lot to us, and we look forward to serving you again soon.
Warm regards,
Jonothan
Director, Infinitely Special
Excellent service
Excellent packaging
Best customer service
Perfumes are long lasting
Valuable rewards
August 3, 2025
Reply from Infinitely Special
Thank you so much for your kind words about your recent order (#2239). We’re thrilled to hear that you’re happy with our service, packaging, and especially that you’re enjoying the long-lasting fragrances!
Your support and feedback mean the world to us — it inspires us to keep delivering the best service and rewards possible.
We look forward to delighting you again with your next order!
Warm regards,
Jonothan
Director, Infinitely Special
Happy Customer
I'm very happy with my product They are very helpful and friendly I will again business with them Their was a delay of the order and they bless as with a gift
July 23, 2025
Reply from Infinitely Special
Hi Pierre,
Thank you so much for your kind words and for sharing your experience with us. We truly appreciate your patience with the delay, and we’re so happy to hear that you’re enjoying your products.
It means a lot to us that you found our team helpful and friendly — and we’re glad the small gift brought a smile too. Customers like you make what we do so rewarding.
We look forward to doing business with you again soon!
Warm regards,
Jonothan
Director, Infinitely Special
One of the cented bottles for the car…
One of the cented bottles for the car arrived broken, your packaging is not acceptable..
July 19, 2025
Reply from Infinitely Special
Hi Archibald,
Thank you for reaching out, and I’m truly sorry to hear that the car diffuser arrived damaged.
This is definitely not the standard we aim for, and I sincerely apologise for the inconvenience caused. Your feedback about the packaging has been noted, and I’ll be reviewing this with our team to prevent it from happening again.
I’ll arrange a replacement for you and ensure it’s securely packed this time around.
Thank you for your understanding, and please don’t hesitate to reach out if there’s anything else I can assist with.
Warm regards,
Jonothan
First time , Great experience
It was my first time , Very pleasent experience .
great quality and appriciate the effort showned in the packaging
July 25, 2025
Reply from Infinitely Special
Hi Joanie,
Thank you so much for your lovely message — I truly appreciate your kind words!
I’m so glad to hear that your first experience with Infinitely Special was a pleasant one. It means a lot to know you appreciated the quality and the extra care we put into the packaging.
Looking forward to welcoming you back again soon!
Warm regards,
Jonothan
Beautiful Products ✨
July 16, 2025
Reply from Infinitely Special
Hi Ella,
Thank you so much for your kind words!
I’m so glad you’re enjoying the products ,your support means a lot! ✨
Hope to have you back again soon.
Warm regards,
Jonothan
Reply from Infinitely Special
Hi Nyamathe,
Thank you so much for your feedback!
We’re glad you noticed, our oil-based perfumes are crafted to be rich, long-lasting, and truly special.
Appreciate your support! 🌸
Warm regards,
Jonothan
Excellent product and Service
I am very happy with my infuser and refills. I love the smell !
June 30, 2025
Reply from Infinitely Special
Hi Louise,
Thank you so much for your lovely feedback!
I’m so happy to hear you're enjoying your infuser and refills and that you love the scent! Your support means a lot to us. 🌸
Looking forward to sending more fragrance your way soon!
Warm regards,
Jonothan
Easy to place and order plus quick and…
Easy to place and order plus quick and efficient delivery
May 16, 2025
Reply from Infinitely Special
Thank you so much for your kind words. We're glad you found the ordering process easy and the delivery quick and efficient. That’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Jonothan
Director, Infinitely Special
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