Once I had worked out that I couldn't include my lot number in the search, only the strata title number, the site worked well up until the review of the shopping cart. I correctly selected my lot from... See more
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Review summary
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Reviews shaping this summary
Took a little time to find what I was looking for, but once I ordered our drainage diagram, it was processed and arrived within the hour. An easier search function and it would have been 5 stars.
Tricky to find the right search key - several attempts had to be made to get a result other than "couldn't find any record of the property".
The information we requested was received in a very timely manner. We do find that some reports are more expensive than those accessible through ASIC.
Company details
Written by the company
Make your big life decisions with the help of InfoTrackGO
Contact info
135 King street, 2000, Sydney, Australia
- 02 8203 7600
- support@infotrackgo.com.au
- infotrackgo.com.au
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
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Overpriced
Overpriced, and the items did not explain what they were for for lay people. I.e granny flats need this documents. Extensions need this documents. thanks
June 22, 2026
efficiency
June 25, 2026
5 Stars - Easy to use
Easy to use and gave me exactly what I needed in a few simple steps with fast results
June 10, 2026
Documents I ordered were provided to me…
Documents I ordered were provided to me very quickly.
June 20, 2026
Response time and quality report
June 17, 2026
Timely attention to my request
Timely attention to my request, easy transaction, thank you
June 17, 2026
Disappointed
It wasn't great. I found the title search hard to find and paid for 2 searches but believe I only got one
June 12, 2026
Never received my report
June 15, 2026
Reply from InfoTrackGO
Hi there,
Looking into your order, I can see that it was emailed through to the email address that was entered for the order within 2 minutes of the order being placed.
I will reach out via email to ensure you have a copy of the order search results.
Regards
InfoTrackGO Support
excellent service
June 11, 2026
Easy navigation through the process
Easy navigation through the process, useful, promptly and friendly customer support and getting requested report quick.
June 4, 2026
Great AI tool to help make property decisions
Great AI tools and accessible as an app via ChatGPT. Helps with property information.
June 3, 2026
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