INFRAREADY Ghost hunting equipment store Reviews 373

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often describing them as masterpieces and the best on the market. People frequently highlight the exceptional customer service, noting the staff's helpfulness, cordiality, and proactive communication, which keeps them updated throughout the process. The delivery service is also highly regarded for its speed and efficiency, with many items arriving quickly and in perfect condition. However, some customers were dissatisfied with certain products, specifically mentioning issues with an Alice Box needing repairs due to a limited word bank and an SLS device malfunctioning and having poor material quality. One person also noted a product arriving with a damaged battery cover.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the items as... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent product... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise a staff member for their... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

I purchased a spirit bridge Came super fast and I cant wait to use it Being honest I was a bit disappointed that it didn't come with any instructions on what modes would be best and what the diffe... See more

Rated 5 out of 5 stars

My items arrived very quickly and at a good price. Andy didn't have the *exact* model of camera I wanted but he sent me the closest match - so he upgraded the IR illuminator - which is excellent, tha... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

This device WORKS SO WELL!

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the volume adjustment, being able to view the whole log of words from each investigation session. It really is a masterpiece of a device! Although, I did have a troubleshooting problem with one of the device’s functions so I reached out to the Infaready staff and they helped me fix the problem super quick and were very nice!!

September 8, 2025
Rated 5 out of 5 stars

Just perfect

Just perfect, we had a personal contact on WhatsApp, nicely packed, send by Royal Mail to Belgium. For Belgian customers, you will have to pay some custom clearance costs.

August 18, 2025
Rated 5 out of 5 stars

Very happy with my order

Great communication about status of my order and when my items were dispatched. I’m very happy with my new investigation equipment and I’m looking forward to using them on future paranormal investigations.

July 9, 2025
Rated 5 out of 5 stars

Alicebox

Great customer experience, answered all my questions, great build quality, works like it supposed to, fast delivery and well packaged would definitely buy from them again

July 1, 2025
Rated 5 out of 5 stars

Love how easy website is to register…

Love how easy website is to register account and find everything and their are so many ways to contact this company even through whats app wow plu their paranormal equiptment is far cheaper with these than any where ive ever searched for ghost hunting tools and other stuff

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fabulous company!!

I’d give even more stars if I could!!

An absolutely brilliant company for all things ghost hunting and equipment!! We had such a fab experience using this site from ordering to the customer service given and the delivery itself, everything was so quick and easy, we received regular updates throughout the order process as well to keep us in the loop and the delivery was so fast, items are also excellent and couldn’t recommend anywhere else for ghost hunting equipment. We will definitely be back here for more items in the future!

A big shout out to Andy for the excellent customer service and keeping us updated regularly during the process ⭐️⭐️⭐️⭐️⭐️

May 1, 2025

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