INFRAREADY Ghost hunting equipment store Reviews 373

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often describing them as masterpieces and the best on the market. People frequently highlight the exceptional customer service, noting the staff's helpfulness, cordiality, and proactive communication, which keeps them updated throughout the process. The delivery service is also highly regarded for its speed and efficiency, with many items arriving quickly and in perfect condition. However, some customers were dissatisfied with certain products, specifically mentioning issues with an Alice Box needing repairs due to a limited word bank and an SLS device malfunctioning and having poor material quality. One person also noted a product arriving with a damaged battery cover.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the items as... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent product... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise a staff member for their... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

I purchased a spirit bridge Came super fast and I cant wait to use it Being honest I was a bit disappointed that it didn't come with any instructions on what modes would be best and what the diffe... See more

Rated 5 out of 5 stars

My items arrived very quickly and at a good price. Andy didn't have the *exact* model of camera I wanted but he sent me the closest match - so he upgraded the IR illuminator - which is excellent, tha... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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Rated 5 out of 5 stars

Great communication and quality products

I really like the fact that any questions or concerns I had Andy was great with communication. I was very pleased with my prior purchase and the quality of craftsmanship that was put into the portal I ordered. I’m excited to try the Retro Alice box,and I would definitely recommend them to my friends or family.

January 4, 2024
Rated 5 out of 5 stars

Used alice with spirit box sb7

Used alice with spirit box sb7, and ovilus, blown away, what came through sb7 and ovilus , was varified through alice. we got 3 four word sentences back through alice, i have never seen this before, not single words under each other, they were all on the same line. Truly amazing, my number one tool.

December 9, 2023
Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. A long wait but that's the price of being popular! Definitely worth the wait though so don't be discouraged. We love our new items and are already looking at what to purchase next. Friendly service and invoiced when agreed and delivered quickly. Many thanks Andy, keep up the great work!

December 1, 2023
Rated 5 out of 5 stars

Great value, range of equipment and customer service

Item exactly as described. Well packaged and extremely prompt delivery. I'm insanely fussy about the quality of any equipment I buy and although I've only had the EDI+ datalogger for a few hours, it's quite apparent, from what I've tried with it, it's going to be an invaluable part of my kit, along with more scientific based equipment. I can't recommend Infraready.co.uk enough for their speed of delivery, ease to deal/communicate with and the great value for money Andy provides. I don't say this often but definitely one of the best in the business, certainly in the UK.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Quality trusted company

Having bought from Infraready previously I knew of the quality they produce, and I knew when I reached out to them they would help, and do a great job. I was right they did an awesome professional job, thanks guys 5 Stars. I recommend Infraready for all your paranormal needs

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

I am so happy with my new steam punk…

I am so happy with my new steam punk rem pod. It was done in the time quoted and delivery was within days. I am so excited to use this on our next investigation.
Infra ready kept me updated on timeframes and were extremely friendly and helpful.
Couldn’t recommend them highly enough.

November 1, 2023
Rated 5 out of 5 stars

Great communication

Great communication, great product. Andy was very easy to deal with and updated my on the progress of my order at every step. Will definitely use again.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic job from start to finish

Nothing more to say than this company are fantastic 👏 very professional and did a brilliant job well worth the time and money you won't find a better company to do business with believe me.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. I have bought from Infraready, a couple of times. Equipment is of high and reliable quality.
I will be placing another order soon..

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

I chose not to bother... be warned!

I enquired about their products, my reply was met with a Cantankerous, Abhorrent, Disrespectful, Rude, Quarrelsome, Bad Tempered & Uptight Individual... No Customer Service provided & also has No People Skills... Spend your money elsewhere with somebody who appreciates doing business politely & deserves your money!

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Andy was knowledgable and kept in contact with me throughout the purchase process. Equipment was shipped promptly and exceeded all my expectations

August 31, 2023

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