Inheritance Legal Services Ltd Reviews 70

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The ladies and gentlemen at the Swaffham branch, helped to assemble a will at short notice and I mean very short notice! In a couple of days, they understood my situation and ran about and got the jo... See more

Company replied

Rated 5 out of 5 stars

I had put off Will writing for some time. Having someone close to home who could help get me get it done was a good incentive. Initial face to face contact makes a big difference. Inheritance provid... See more

Company replied

Rated 5 out of 5 stars

I wanted to be able to meet with someone face to face to make my will. The staff at the Ely office have been very helpful polite and accommodating with times for appointments. I'm very happy with the... See more

Company replied

Rated 5 out of 5 stars

Inheritance Legal Services helped us make our will. We like them. They are efficient, knowledgeable, explain everything in detail, have patience, show understanding, are precise, probing... See more

Company replied

Company details

  1. Estate Planning Attorney

Written by the company

Inheritance Legal Services specialise in Will Writing, Lasting Powers of Attorney, Home Protection and Estate Planning. We are an award winning, friendly, family run company which has been serving the East of England for nearly 15 years. We set out with the goal of making Will Writing and Estate Planning a simple and affordable process. We believe we have achieved this based on the thousands of clients we have, and the number of referrals we receive from our satisfied clients. We have local offices in Cambridge, Swaffham, Ely, Peterborough and King's Lynn. As part of our low cost, fixed fee service we offer free advice with no jargon. Call us today to arrange your free no obligation appointment.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The ladies and gentlemen at the…

The ladies and gentlemen at the Swaffham branch, helped to assemble a will at short notice and I mean very short notice! In a couple of days, they understood my situation and ran about and got the job done! Thank you to you all, as you can tell I survived the surgery as I knew I would( but it can happen) but having the will gave me peace of mind. Thank you.

February 20, 2026
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Reply from Inheritance Legal Services Ltd

Thank you so much for the 5 star review Jane! We are so pleased that we could help you out, and it's great to hear that the surgery went well :-)

Rated 5 out of 5 stars

Nice and easy to understand

Nice and easy to understand, nice people too!

February 25, 2026
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much for the 5 star review Stephen, we really appreciate you using our services :-)

Rated 5 out of 5 stars

I had put off Will writing for some…

I had put off Will writing for some time. Having someone close to home who could help get me get it done was a good incentive. Initial face to face contact makes a big difference.
Inheritance provides polite efficient service.

December 10, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much for the lovely review Lydia. We are so pleased you enjoyed the service with us :-)

Rated 5 out of 5 stars

A thought provoking encounter

I was given some excellent advice from Marie when and where needed and would most certainly recommend your company to friends requiring inheritance advice. Any doubts were debated in detail.

February 2, 2026
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Reply from Inheritance Legal Services Ltd

Thank you so much for the 5 star review, we truly appreciate it :-)

Rated 5 out of 5 stars

Making a will

I wanted to be able to meet with someone face to face to make my will. The staff at the Ely office have been very helpful polite and accommodating with times for appointments. I'm very happy with the service and always happy to use our local service. I was very reassured after my meeting and discussion helped to make my wishes known. Thank you very much and would really recommend this service.

December 17, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much for the lovely review :-) We are so pleased you enjoyed the service with us!

Rated 5 out of 5 stars

The process was made straightforward…

The process was made straightforward and affordable for me. I appreciate the service you have provided and I have already recommended Inheritance Legal Services to my friends and family.

December 1, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you for the 5 star review Joe, we really appreciate it! Thank you for recommending us too :-)

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly staff and inexpensive service.

January 7, 2026
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Reply from Inheritance Legal Services Ltd

Thank you so much for the review :-) It's very kind of you!

Rated 5 out of 5 stars

Fantastic service

I cannot thank Inheritance enough for their time and patience in explaining different aspects of the will writing process as well as advice in lasting powers of attorney. The gentleman we met with was extremely professional and welcoming. I have already recommended to various colleagues and family members.

November 19, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much Brian for leaving us this wonderful review, we really appreciate it :-)

Rated 5 out of 5 stars

Great service

Great service! We are so pleased we used Inheritance Legal Services to produce our Wills. They have been a great help and would highly recommend to anyone!

November 3, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much for the great review! We're so glad you enjoyed the service with us :-)

Rated 1 out of 5 stars

King’s Lynn Branch

I recently went into the King’s Lynn branch of Inheritance Wills to notify them that my nan had sadly passed away and to understand what needed to happen next. I was shocked and disappointed by the way I was spoken to. Not once did the staff acknowledge my loss or offer even a simple “I’m sorry for your loss.”

Instead, I was told very abruptly that now my nan has died, it’s “nothing to do with them,” and the explanation was given in a way that felt like I had bought something from a shop and it was now no longer their problem. I was advised to go through probate and not to handle things myself, but the overall attitude was dismissive and completely lacked compassion during an already difficult time.

Losing a loved one is hard enough without being met with insensitivity. A little empathy and professionalism would have gone a long way.

November 17, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Hi Rachel, this is very disappointing to read and does not sound like our usual high levels of customer service! I am sorry if you felt like we did not feel compassion when you came in to our office - I can assure you we honestly do sympathise with anyone who has gone through a loss of a loved one, and we have never had a complaint about this before. I have spoken with the individual involved and he is very surprised that you felt this way, he said that he spent a good 5-10 minutes explaining about how the probate process works with you and the lady you were with. He believes you might have misunderstood what he was saying about this and he is very sorry for the misunderstanding. He was trying to explain that you can do the probate yourselves to save costs, however some people choose to use company's like ours to help with probate, but ultimately it's up to you how you wish to proceed. Once again I am sorry you felt a lack of compassion when you came in to see us, but I can assure you we would never want to make anyone feel that way, especially after the loss of a loved one! I hope from this misunderstanding you would be kind enough to remove this 1 star review.

Rated 5 out of 5 stars

Wills

First class service,they came to our house and explained everything very fully about our wills,thoroughly recommend

October 14, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much for leaving us a review Paul, it's very kind of you :-)

Rated 5 out of 5 stars

Straightforward and fast will writing service

We received a link to an online form and we were able to configure our wills ourselves very quickly. Friendly staff available to answer questions. Fast and straightforward process, definitely would recommend.

August 31, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much for taking the time to leave us a review Orianne, we really appreciate it :-)

Rated 5 out of 5 stars

Sort your Will out!

Painless experience decided to use their office and it was not intimidating like some solicitors offices. Had been putting it of for many many years due to laziness!

August 13, 2025
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Reply from Inheritance Legal Services Ltd

Thank you so much for the review Sheila! We're so glad you enjoyed the service with us :-)

Rated 5 out of 5 stars

Excellent service

Excellent service. Location in central Peterborough was very convenient for visiting. Good value Will writing business.

June 12, 2025
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Reply from Inheritance Legal Services Ltd

Thank you so much for the 5 star review Paul, we really appreciate it and so glad you enjoyed the service :-)

Rated 5 out of 5 stars

Came to my home

Came to my home
Professional honest and knowledgeable ,didn’t try and sell any services that were inappropriate.
Reasonably priced

June 27, 2025
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Reply from Inheritance Legal Services Ltd

Thank you so much for the review Sue, we appreciate you taking the time to do this :-)

Rated 4 out of 5 stars

Reasonable price

Reasonable price. Patient support.

June 5, 2025
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Reply from Inheritance Legal Services Ltd

Thank you for the review Elizabeth :-)

Rated 5 out of 5 stars

Excellent experience at Swaffham branch

We'd been putting off making a will, but the staff at Swaffham branch were so friendly and helpful that it was a pleasant experience. They explained everything clearly and simply, answering questions fully, and the whole process was relaxed, quick and easy. We wouldn't hesitate to recommend them.

May 15, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you so much for the lovely review Mr Barker, we're so glad you enjoyed the service with us :-)

Rated 5 out of 5 stars

Very good experience…

Very quick to arrange an appointment and the process was explained well and in a understandable way couldn't ask for better service.

May 1, 2025
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Reply from Inheritance Legal Services Ltd

Thank you very much for the kind review Mr Waters, we really appreciate it :-)

Rated 5 out of 5 stars

It was made so easy for my wife and I…

It was made so easy for my wife and I to make our wills a very professional company.

April 2, 2025
Unprompted review
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Reply from Inheritance Legal Services Ltd

Thank you for the 5 star review Mr Warner, it's very much appreciated :-)

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