Ink2U.co.uk Reviews 

Would give no starts if that was an option. Used this co for yrs and were really good. But ordered early december, took ages to come, but that was due to postal strikes. Main isssue is the colour cartdidge isnt working properly and I've messaged them twice on their website (Dec and then mid Jan), and NO REPLY. In past if ever an issue (which was rare) it was resolved really quickly. I will now write to them and get my money back that way. Failing that, I live fairly nearby, and could visit them in person.

I should have taken notice of reviews. For a number of years I have used Ink2u without any problems. Cartridges printed fine, communication fine etc. Now I ordered cartridges which were not delivered first class. I emailed 3 times to the company without any response. I found phone numbers from the official Companies website but none of them worked. In the end I was in the middle of writing and claiming through Paypal when they finally arrived 17 days late! This could be excused (maybe) if the product was OK, but it isn't.
I put the cartridges into the printer and the printing is absolutely rubbish. I have run a head clean, head adjustment, taken the cartridges out, run a deep clean all to no avail. £40 wasted! What has happened to this company? I most definitely will not be using them again and I will still try to make a claim through Paypal.

I as many here have used ink2U for years, but have noticed that the cartridges are not as good as they used to be, the latest 2 have chucked out the ink when printing so all I have is thick black lines. So am going to look for another company

Further to the review below, I contacted my credit card company and obtained a refund from them.

Ordered two hp cartridges with delivery. Cartridges were late arriving. The colour cartridge was nearly empty, some faint printing was visible. The black is completely empty. Only contact with the company is via e-mail to which they do not respond. Have started chargeback process with credit card company.

Purchased a remanufactured canon cartridge,but seems to be empty,tried contacting through the website but no response and no response to emails either. Always used them in the past but not any more.

I accidentally failed to update my delivery address before ordering from them.
OK, my fault but I immediately emailed them but have had no reply to either emails.
Update: I have received a reply from them so I withdraw my remarks about lack of contact although they responded rather late.
Unfortunately, they were not able to update the delivery address in time.

Like many other reviewers, I've used Ink2u for years, and always found them very reliable in the past. However, my last order never arrived and they've not responded to any of my multiple emails. I see I'm not alone in this experience. I won't be using them again.

I also bought Canon re-filled/manufactured cartridges from Ink2U. The colour one was faulty. I contacted them and have no response to repeated emails. No phone number to call. Thinking of referring them to Trading Standards. Will never use them again and would not recommend them to anyone. Non-existent service (apart from taking your money).

I ordered and received replacement cartridges for my Canon printer. However Having changed the cartridges the message came up that the cartridges were not recognised. I have tried to contact Ink2U from its web site because I now want a refund. There have been no responses to THREE attempts, but to no avail. DO NOT USED THIS COMPANY!!

Ordered with free 1st class next day delivery. Took a week to arrive, second class postage. No response to message.

Sorry to say I have had very similar experience. Paid over £30 for 2 reman cartridges. One was leaking badly. No replies to 4 emails and both tele numbers not active. Looks like they have been in bad order for a year now. Cant understand what might be going on...but I would advise you look to another company from now on.

I have dealt with Ink2U for many years and have always been satisfied with the service and value. However I have a faulty cartridge and despite using the on-line contact form twice I have had no reply. I see from the reviews that the company has gone down-hill significantly, pity they were good. Will look for a new supplier now.
Update - My bank provided a full cash back.

DON'T USE INK 2 U
I've used this company for a number of years and up until now they have been okay. On this occasion however, my order has not arrived. They took my payment though. I've left them 3 messages on their contact page, but none have been answered. There is no email or phone number on their website. I am now looking options for getting my payment returned. Please don't use this company.

Do not use this company. Ink cartridge never arrived and they are not replying to messages. I have reported them to BBC WATCHDOG as rogue trader .

After using this company for many years, something has gone totally wrong recently. I had an order of 4 cartridges, 2 of which had leaked when they arrived with me. After several failed attempts to contact and get a refund or replacement from the company, I simply submitted a claim using the .Gov online civil money claims service. This got the result I wanted. I suggest anyone else not getting refunds does the same. The cost of court action was £35 and my order value was £32 but the company had to reimburse costs too (plus £0.09 interest!).
My advice - don’t mess around, if they don’t reply, simply send a 28 day letter to their head office and then get the matter straight into the Online Civil Money Claims Service.

Something has happened to this company. Used them for many years and they used to be very reliable. A couple of weeks ago, I ordered 3 cartridges for two different printers. One was in a sealed packet and was OK. The other two arrived in an appalling state, leaking badly and unusable. In an open packet, you couldn't even get them out of the packet without your hands being covered in ink. One of the cartridges didn't even have a label on! I left a message on their website (which promises a reply within 24hrs. and a week later, still no response.) No phone number or email address, so I've had to write to them. As yet, still no response...

0 stars - customer for over 20 years, charged me 3x for one product, weeks later admitted liability, VISA dispute I opened was not going to be challenged. But it was so VISA dropped out of the equation. This company now has the worst customer service I have come across in 20 years (apart from HSBC VISA over this!). They cannot be relied upon and I will now shop elsewhere. If I said what I really thought of them this review would be pulled. Beware I am not the only who has a bad deal during 2021 !

After 3 weeks our 2 cartridges arrived but didn't work. To add insult to injury we were charged twice. There's no phone number or email address for this company, so sent cartridges back by post and wrote to Guy Potter MD demanding refund and explanation. As expected, we had no reply, so applied for chargeback from credit card company. Avoid Ink2U at all costs ... even their own printed label was so faint it was barely legible!!

Had quite a few cartridges from here and to be honest I only really buy one as I have an urgent letter to print and when I try and print it works fine as it should because it’s new. Bit if I leave it d couple of weeks and try and print again the cartridge is ‘empty’ or dried out. I can’t get it go print even though I know it can’t be empty as I have hardly printed anything since installing it. So I guess I’m buying one cartridge for 16 pounds and printing a few pages then nothing more. At that price I’m going to go to HP and if it fails after 2 weeks then I’ll speak to HP.

Expected working cartridges.. could not extinguish low ink indicators even after trying thier fix. Asked me to send nozzle pattern to them which i just attempted.
Could not carry out function as message came up black cart empty……and it is….thats after 18 pages of print.
Ignored my first email and then apologised for delay in replying. I have come to conclusion that the only reliable print cartfidges come from the primter manufacturer. In this case Canon.
Avoid this outfit like the plague..