Ink2U.co.uk Reviews 

72
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The above one star rating is selected with `tongue in cheek`, it should really be an eighth of one star. I used this Company for many years. Prior to Brexit they posted direct to me in France, follo... See more

Rated 1 out of 5 stars

After 3 weeks our 2 cartridges arrived but didn't work. To add insult to injury we were charged twice. There's no phone number or email address for this company, so sent cartridges back by post and wr... See more

Rated 1 out of 5 stars

Ordered inks in January now 11th Feb 2023 still not arrived sent emails and messages many times and had no response at all, tried phoning and number is no such number this company takes your money... See more

Rated 1 out of 5 stars

Expected working cartridges.. could not extinguish low ink indicators even after trying thier fix. Asked me to send nozzle pattern to them which i just attempted. Could not carry out function as m... See more

Company details

  1. Business Services

Information provided by various external sources

UK's best source for printer ink cartridges & toner with next day free delivery. Ink2U also buys your empty ink cartridges.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(72)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a black HP high capacity ink…

Ordered a black HP high capacity ink cartridge 3 weeks ago hasn't arrived but the money has been taken from my account. Also my credit card was compromised so had to order a new one. Something's happened to this company which i used for years. I think Trading Standards needs to go and pay these visit as they are still advertising.

April 25, 2020
Unprompted review
Rated 1 out of 5 stars

Poor (if any) customer service

Used to be very efficient but I have had problems with recent orders and found them impossible to contact. Their website encourages you to speak to their friendly staff but gives no phone number. I scoured the web but all the numbers I found were "unobtainable". The message box on their website seems to be ignored. There is no email address.
Last time I go anywhere near this lot.

March 16, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered the incorrect ink for my…

I ordered the incorrect ink for my printer by accident and have been trying to return the order for nearly a week now by sending email after email. They have not been answering my emails and there is no number to call. Terribly service. I used them for years but never again.

September 7, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered ink for next day…

Ordered ink for next day delivery...paid for it and 8 days later still no ink...no customer service response despite several emails to them..no customer service number available to call.
Now i have to rely on my bank to action a refund on my behalf.
Thanks very much.
Avoid this company.

September 4, 2019
Unprompted review
Rated 1 out of 5 stars

This company has somehow obtained my…

This company has somehow obtained my bank card details and have been taking money out of my account all week with multiple transactions. Ive attempted to contact the company through their website but they have not responded. I’ve had to cancel my debit card to prevent further payments. Dodgy company!

March 7, 2019
Unprompted review
Rated 1 out of 5 stars

Payment taken but cartridges don't arrive

I have bought ink cartridges from this company many times over the last 11 years, and all orders has been completed until now. The order I placed in January 2019 was not completed. I received the black ink cartridges, after a delay and prompting by me as to where the order was, but not the colour cartridges.
The company is not responed to emails or contact through thier website. They have taken payment for the goods but have not delivered! I can only conclude that this business is in serious trouble.

January 30, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look