Innoteck Reviews 273

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Innotech Airfryer has exactly met our needs. This is our second one but slight more capacity at 16L. Way more competitively priced than other market leaders. For a health conscious, food lovers famil... See more

Rated 5 out of 5 stars

Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon... See more

Rated 5 out of 5 stars

Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still... See more

Rated 3 out of 5 stars

Both toaster and kettle arrived as scheduled and they are working well (have only had them a week or two) so can't fault these area's. I have scored 3 star due to the fact that the colour is NOTHI... See more

Company replied

Company details

  1. Countertop Store

Written by the company

Innoteck is a UK-based company dedicated to providing high-quality, affordable home and kitchen products that enhance daily life. With a strong focus on innovation and practicality, Innoteck offers a wide range of appliances designed to meet the evolving needs of modern households. The company's mission is to combine functionality, style, and value, ensuring that customers receive reliable products that seamlessly fit into their lifestyle. Committed to delivering excellent customer service, Innoteck continually strives for improvement through feedback and the latest technological advancements in home living solutions.


Contact info

4.1

Great

TrustScore 4 out of 5

273 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Never buying any of their stuff again.

After sales assistance absolutely useless. I emailed asking what type of replacement brew head gasket seal I needed and where I could buy them. It took a week of going round and round in circles, including me sending a full photo of the machine I bought and a photo of the model No. etc underneath until they finally sent me a photo of the coffee holder and asked me which part I wanted! I mean, surely they could have asked somebody who might have an idea of what a brew head gasket up. They could even have looked it up on the internet! I've given up. Never buying any of their stuff again.

July 3, 2024
Unprompted review
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Reply from Innoteck

Dear Tony Lashley,

Thank you for reaching out to us. We sincerely apologise for any inconvenience you've experienced. Unfortunately, we do not have a coffee gasket for the specific model you mentioned.

To better assist you, we would greatly appreciate it if you could provide us with more information about your product by pointing out the part number from the instructional manual. Additionally, without a receipt or photos, we are unable to assist you via email and hence it has taken us a bit longer. If you can provide these details, we would be more than happy to help you find a solution.

We apologise again for the inconvenience and thank you for your understanding and cooperation.

Best regards,
Innoteck Customer Service

Rated 5 out of 5 stars

Fantastic service and product

Fantastic service and product. I have a large airfryer oven and it's been fantastic. I accidentally broke the glass door when cleaning it when it was hot. The company were fantastic at responding to me and allowing me to purchase the glass for the door by itself without replacing the unit. Thank you!

June 6, 2024

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