Inntravel Reviews 

313
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-planned holidays and excellent locations, highlighting high-standard accommodation and charming settings. Many appreciate the superb organization, efficient transport logistics, and helpful, professional staff ensuring smooth trips. Reviewers commend thoughtful itineraries, quality food recommendations, and the overall ease of their travel experiences. However, some customers noted occasional dissatisfaction with the service, citing instances of inefficiency, lack of information, or issues with booking availability. A few others felt that provided maps were of poor quality or walk descriptions inaccurate, leading to unexpected challenges.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, with many describing them as excellent,... See more

Location

Clients share positive opinions on location, frequently praising the stunning scenery and well-chosen hotels... See more

Service

Customers had positive experiences with service, often praising the excellent organization, responsiveness to... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of accommodation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Villa Edira made a superb base for our Quiet Side of the Italian Riviera holiday. The staff were warm and welcoming, our room was spotlessly clean and comfortable, the breakfasts were delicious... See more

Company replied

Rated 5 out of 5 stars

We loved the Iconic Norway by Fjord Cruise & Rail. It is a very well designed trip with the highlight for us being the Lofoten Islands. The rest of the trip, however, was also good and was a lovely... See more

Company replied

Rated 5 out of 5 stars

Inntravel provided excellent hiking trail information both in a handy notebook and in gpx files. In addition, the hotels they selected and recommended eateries were great. Since they provide multiple... See more

Company replied

Rated 4 out of 5 stars

Had a great walking week with Inntravel to Gozo. The hotel is well situated and comfortable but will be better when renovations are complete. Having a bus pass and free to do what we wanted every day... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Inntravel lead the way in self-guided walking holidays. That’s because they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Inntravel make walking worth it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

313 reviews

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4.5

All reviews

(313)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Really interesting area

Really interesting area, off the usual tourist track. Excellent choice of hotels and some great walks in perfect temperatures (early May).

May 2, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely comments.

We are delighted to hear what a great trip you had!

We truly hope to welcome you back on another Inntravel adventure soon.

Rated 1 out of 5 stars

Worst walking holiday ever.

We have used Inntravel for 16 years for walking holidays and most of these have been very enjoyable. However, last year we took a walking holiday with them in Turkey along the Lycian Way. It was probably the worst holiday we have ever had. The walks were badly described, the timings were significantly underestimated (on all our other Inntravel holidays we have complerted them in 80-90% of the recommended timing but on this holiday the timing was 140-150% of the rercommended time which on a 6-7 hour walk is exhausting), and there were problems with some of the accommodation. We wrote to complain and recived an inadequate response and had to write again to get heard properly, despite Inntravel admiting others had had similar problems. The walk is still on the Inntravel itinery with only a change of one of the accommodations.

September 25, 2025
Unprompted review
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Reply from Inntravel

Thank you for your feedback and for travelling with us over many years.

We are sorry that this holiday did not meet your expectations. As discussed following your return, we took your comments regarding the route notes very seriously and have since undertaken a full review of the itinerary. The route notes have been completely re-walked and updated by one of our most experienced route writers, and we have also made changes to one of the accommodations following feedback from you and other customers.

This is one of our more challenging walking holidays, with rocky and demanding terrain and we recognise that the information provided must accurately reflect the experience on the ground.

While we appreciate that this holiday did not meet your expectations, feedback for this holiday overall has remained positive, including on the revised accommodation arrangements.

Customer feedback plays an important role in helping us improve our holidays, and we appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Excellent experience with this company

Just back from an Inntravel Walking the Catalan Coast holiday. This was our first time with Inntravel but I would not hesitate to travel with them again and highly recommend this holiday., The organisation was excellent and any queries before (and during) the holiday were answered quickly. The hotels were fabulous, walks stunning (with easy to follow routes) and everything worked very well. Looking forward to our next holiday already.

June 9, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely review. We're delighted to hear that your first holiday with Inntravel was such a success and that you enjoyed the Walking the Catalan Coast trip.

It's wonderful to know that the hotels, walking routes and scenery exceeded your expectations, and that our team was able to provide prompt support whenever you had questions before and during your holiday.

Thank you for recommending both the holiday and Inntravel. We very much appreciate your kind comments and are thrilled to hear you're already looking forward to your next trip.

Rated 5 out of 5 stars

8 days in Slovenia's Julian Alps and lakes

Recently returned from the most wonderful walking holiday in Slovenia. A wonderful country to visit, supported by an excellent team at Inntravel. This was our third holiday with Inntravel and we couldn't recommend them more highly. Excellent communications, excellent itinerary, excellent hotels and excellent walking routes. All the walking routes had written directions as well as GPX files provided and both very accurate.
We will be using Inntravel again and fully recommend to others

June 6, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful review and for choosing to travel with us again. We're delighted to hear that you had such an enjoyable walking holiday in Slovenia and that the itinerary, hotels, route notes and GPX files all contributed to a successful trip.

Your kind words about our team and service mean a great deal to us, and we're especially pleased that this was another positive experience after your previous Inntravel holidays.

We very much appreciate your recommendation and look forward to helping you plan your next adventure.

Rated 5 out of 5 stars

Just back from a superb cycling holiday…

Just back from a superb cycling holiday in the Dordogne.
Great, easy to follow routes, good accommodation and delicious food. What a beautiful part of France!
Inntravel made it all very easy (apart from the steep uphill bits obviously!)

June 19, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback.

We are so pleased to hear how great your holiday to the Dordogne was!

We hope to welcome you back on another Inntravel adventure soon.

Rated 5 out of 5 stars

Adventure in Slovenia

We were nervous to travel to Slovenia on our own initiative, so to travel Inntravel was very reassuring. We had an excellent time, we stayed in beautiful locations, the walking guides were very accurate, the environment of mountains, Meadows and Riverside were rejuvenating.
If you would like reassurance while you are away adventuring, I would definitely recommend Inntravel.

June 19, 2026
Unprompted review
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Reply from Inntravel

Thank you for your kind words.

We are so pleased to hear what a great time you had in Slovenia - it sounds perfect!

We would truly love to welcome you back as a valued customer in the future.

Rated 5 out of 5 stars

Wonderful holiday

The walks were interesting, instructions easy to follow, and the accommodation was fabulous. One of the best holidays I have ever been on. Everything worked as it was supposed to - transfers, pick-ups, arrangements and especially the walk-notes. And everyone very friendly. I felt very comfortable doing this holiday on my own. Wonderful!

June 20, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful feedback.

We're delighted to hear that you enjoyed the walks, found the route notes easy to follow, and were so pleased with the accommodation. It's especially rewarding to know that everything ran smoothly and that you felt comfortable and well supported travelling on your own.

Thank you for travelling with us. We hope to welcome you on another Inntravel holiday soon.

Rated 5 out of 5 stars

Great walking holiday in the Duoro valley

The organisation of the trip was great - we were able to add in extra days to suit us. The accommodation and included meals were excellent. The walking was through idyllic countryside with great views over the vineyards and river Duoro. The weather was a bit hot in June, although manageable! I would definitely book another walking holiday through Inn Travel.

June 8, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback.

We're delighted to hear that you enjoyed the flexibility of the itinerary, the accommodation, and the beautiful walking through the Douro's vineyard-covered landscapes.

Thank you for travelling with us, and we look forward to helping you plan another walking holiday in the future.

Rated 5 out of 5 stars

We had a wonderful walking holiday in Sicily

We had a wonderful walking holiday in Sicily organised by Inntravel. Their communication and pretravel service was faultless. Our accommodation was clean and comfortable with lovely people welconing us. We will certainly use Inntraval again.

June 20, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback.

We are so pleased to know how great you holiday to Sicily was - alongside brilliant communication from our Sales, Aftersales and Operations Team!

We truly look forward to welcoming you back as a valued customer in the future.

Rated 5 out of 5 stars

A New Adventure Every Kilometer

We have used Inntravel at least a half-dozen times so far, and every trip has been a grand adventure. The pre-trip planning portion leaves nothing to chance, and every adventure begins with a good understanding of the days ahead.

The trips themselves are like opening a new gift every day of the holiday. The directions allow for new wonders to slowly reveal themselves one kilometer (or less) at a time.

The lodging is always great, if not extraordinary.

The food and food recommendations are too many for a person to try in one holiday, but they are always memorable.

In short, Inntravel is an A++++ company in our household, and we will most certainly return in the future for more adventures.

June 10, 2026
Unprompted review
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Reply from Inntravel

Thank you for your continued trust in Inntravel.

We're delighted to hear that each of your trips has been such a memorable adventure and that our planning, route notes, accommodation and food recommendations have consistently enhanced your holidays.

Your description of each day unfolding like a new gift is especially wonderful to read.

We truly appreciate your loyalty and look forward to helping you discover many more adventures in the years ahead.

Rated 5 out of 5 stars

Booked a very last minute holiday with…

Booked a very last minute holiday with Inntravel after our holiday to the Azores was cancelled and they managed to book it all for us with all the transfers etc within 2 days, fantastic customer service and the holiday was amazing in almost every detail, we walked along the Algarve coastline, stayed in lovely hotels along the way, luggage was transferred to each new location flawlessly, the route walking notes were incredibly detailed and helpful, each hotel was gorgeous, particularly the last one( Memmo Sagres… what an absolutely fabulous place.. and the food there was outstanding!)
Will definitely book with Inntravel again.. 10/10 for their customer service!

June 5, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback.

We're so pleased we could help arrange your Algarve holiday at short notice and that everything came together smoothly. It's fantastic to hear you enjoyed the coastal walks, hotels, seamless luggage transfers and detailed route notes.

We're especially delighted that your stay at Memmo Sagres was such a highlight.

Thank you for your kind words about our customer service, we look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

Six day experience in Scotland

Six day experience in Scotland. Two nights in Edinburgh and four nights hiking in Pitlochry and Blair Atholl area.
InnTravel staff very professional and helpful with recommendations, planning and communications. Accommodation was excellent with friendly and knowledgeable inn keepers. Breakfasts were great. Transfers were on time and smooth with courteous drivers who gave good tips on locations.
All in all a generally stress free way to holiday.

May 27, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely review.

We're delighted to hear that you enjoyed your time in Edinburgh, Pitlochry and Blair Atholl, and that our team, accommodation partners and transfer providers helped make the experience so smooth and stress-free.

We appreciate your kind words and hope to welcome you on another walking holiday soon.

Rated 5 out of 5 stars

Collioure to Cadaques self guided walk

This was our third year in a row travelling with Inntravel - this time on the Collioure to Cadaques walk.
The booking process itself is easy and staff are very knowledgeable about the holidays they offer.
Every walk was well thought out, interesting and with exceptional scenery. The lovely weather was a bonus. Service at all 4 hotels was exceptional. We had dinner provided on 3 nights and all hotel meals were of a high standard.
We finished with two nights in Cadaques which we loved from a previous visit and this time managed to book and visit the nearby Salvador Dali House Museum - a great way to finish the holiday.
From Airport pick up to return all travel arrangements were on time and drivers were polite and helpful.
The documentation provided by Inntravel prior to the holiday is both detailed and extremely useful.
Overall an exceptional holiday which all four in our group thoroughly enjoyed.

June 4, 2026
Unprompted review
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Reply from Inntravel

Thank you for your continued loyalty and for choosing to travel with us for a third year.

We're delighted that you and your group enjoyed the Collioure to Cadaqués walk, from the scenery and hotels to the smooth travel arrangements and detailed route notes.

It's wonderful to hear that your visit to the Salvador Dalí House Museum was such a memorable finale.

We look forward to helping you plan another exceptional holiday in the future.

Rated 5 out of 5 stars

Excellent organisation

Excellent organisation. Constant communication. Everything was brilliant
Highly recommend them and would definitely book with them again.

June 7, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful feedback!

We're delighted to hear everything went brilliantly and that our communication made a positive difference.

We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Gorgeous country with fabulous beaches

Gorgeous country with fabulous beaches, food, inns and people.

May 30, 2026
Unprompted review
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Reply from Inntravel

Thank you for your kind words.

It sounds like you had a fabulous time and we are so glad to hear it!

We truly hope to welcome you back on another holiday in the future.

Rated 5 out of 5 stars

The holiday was perfect from beginning…

The holiday was perfect from beginning to end. The transfers, hotels, food and the walk were excellent

June 4, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful review.

We are delighted to hear that your holiday was perfect!

We appreciate you travelling with us and would love to welcome you back in the future.

Rated 5 out of 5 stars

Everything worked right to plan

Everything worked right to plan, the picnics , the route and gps along with manual instruction. No issues at all. Inntravel did an excellent job. Would definitely use them again.

June 1, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback.

We are so pleased to know how wonderful and seamless your holiday was!

We would love to welcome you back on another adventure in the future.

Rated 5 out of 5 stars

The whole experience was fabulous

The whole experience from researching the options to the holiday itself was superb. Really recommend Inntravel most highly. They are very flexible in building the holiday of your dreams around your needs and expectations. The walks are very well planned and explained and the accommodation they use is excellent. Comfortable, great local ambience and excellent food recommendations. We can’t wait for our next Inntravel trip.

June 11, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback.

We are so pleased to hear how wonderful your Inntravel experience was!

We truly appreciate you travelling with us and would love to welcome you back on another adventure soon.

Rated 4 out of 5 stars

Cycling in Croatia

We had a super cycling holiday in Croatia; our 7th cycling holiday with InnTravel and have also had several other holidays with them. Everything went very smoothly once in Croatia and routes/accommodation were as detailed. There were some admin glitches pre departure and customer service staff were always very helpful, supportive and resolved issues. However I have knocked a star off as InnTravel are not as efficient as they used to be … for about the last three years. ( We have used them for over twenty years). Email enquiries are not always answered and when phoning the wait time is often considerable. Changes are missed and require a watchful eye! Having said that we are likely to use InnTravel again as they do offer great holidays though next year I will be comparing/contrasting with alternative companies and may opt for one of those having previously not considered others.

June 5, 2026
Unprompted review
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Reply from Inntravel

Thank you for your kind words.

We are so pleased to know how great your seventh Inntravel cycling holiday was!

We are sorry to learn the service provided is not as efficient as prior years, we have taken your feedback onboard and shared this with the relevant teams.

That said, we would truly love the opportunity to welcome you back as a valued customer on your next adventure.

Rated 5 out of 5 stars

A lovely holiday in some wonderful…

A lovely holiday in some wonderful hotels. The routes were well designed and easy to extend. As the weather was cooler than I anticipated (high 20s C) the self guided routes allowed me to easily add on a bit extra. Altogether a wonderful experience

May 31, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely words.

We are so pleased to hear how great your recent holiday was!

We appreciate you travelling with us, and would love the opportunity to welcome you back in the future.

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