Inntravel Reviews 

313
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-designed and superbly planned holidays, highlighting the excellent organization and smooth logistics for transport and transfers. Many appreciate the high standard and ideal location of the accommodation, often describing hotels as comfortable, charming, and well-appointed. The staff are frequently noted for their helpfulness and professionalism, ensuring queries are answered quickly and providing exceptional service. However, some people mentioned issues with the walking experience itself, such as trails being closed or itineraries having underestimated timings. A few reviewers also expressed dissatisfaction with the quality of the provided maps, finding them poor or even laughable.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, consistently praising the overall experience, with many... See more

Location

People report positive experiences with location, often highlighting stunning scenery and well-chosen... See more

Service

Customers had positive experiences with service, often highlighting the excellent organization,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as lovely, friendly, and helpful.... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Villa Edira made a superb base for our Quiet Side of the Italian Riviera holiday. The staff were warm and welcoming, our room was spotlessly clean and comfortable, the breakfasts were delicious... See more

Company replied

Rated 5 out of 5 stars

We loved the Iconic Norway by Fjord Cruise & Rail. It is a very well designed trip with the highlight for us being the Lofoten Islands. The rest of the trip, however, was also good and was a lovely... See more

Company replied

Rated 5 out of 5 stars

Inntravel provided excellent hiking trail information both in a handy notebook and in gpx files. In addition, the hotels they selected and recommended eateries were great. Since they provide multiple... See more

Company replied

Rated 5 out of 5 stars

We have been on a number of Inntravel and all have lived up to expectations. Our latest trip involved a journey around Copenhagen, Gothenberg, Stockholm and Helsinki. As always the hotels were ideally... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Inntravel lead the way in self-guided walking holidays. That’s because they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Inntravel make walking worth it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

313 reviews

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4.5

All reviews

(313)

165 reviews in the last 12 months

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Rated 4 out of 5 stars

Cycling tour Italian Lakes Mantova to Verona

This is our 3rd cycling trip with Inntravel and was a great experience. Rides were off the main roads and were managed well with gpx files. The general topography and facts that we we started and ended in cities with no evening meals included prevented me from rating it a 5. But this was all noted when when we booked the trip so nothing was surprised. Inntravel made it easy to add days and all arrangements of e-bikes and hotels were done exceptionally well as always.

My preferences for the company is 1)to make communication for the arrangements easier by email or What’s app from the US due to time and cost for phoning and 2)to make it easier to share the detail communications of the trip with our fellow travelers through My Inntravel. 3.getting the final details a little earlier would be helpful too. I love this company and will use it again for our active travels.

May 13, 2026
Unprompted review
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Reply from Inntravel

Thank you for your continued support and for choosing Inntravel again for your cycling adventure.

We’re delighted to hear the route planning, GPX navigation, hotels, and e-bike arrangements all met your expectations. We also really appreciate your thoughtful feedback on communication options, sharing trip details, and the timing of final documents.

We look forward to helping plan your next active holiday.

Rated 5 out of 5 stars

Walking holiday in Provence with extra days in Avignon

This walking holiday in Provence is the second holiday we have booked with inntravel - the first was a four centre citybreak in Southern Spain. The booking team was extremely helpful in responding to our queries, and organised our car hire plans very efficiently to accommodate a 3 night stay in Avignon at the end of our walking week. The information folder provided was full of information about the local area and the walks but we were pleased we had also purchased a hand-held GPS unit which allowed us to download the Inntravel GPX files and cross-check we were on the right route - due to local conditions, signs and other markers were not always visible. The Hôtel du Poète in Fontaine-de-Vaucluse was indeed charming, with interesting landscaped grounds and kind and professional staff. The hotel restaurant provided excellent dinners (3 included in our hotel booking) and breakfasts and there was a good selection of other places to eat in the local town. Avignon was a good additional add-on and Inntravel provided a good walking route around the city and some very useful and enjoyable restaurant suggestions. We will be very happy to book another holiday with Inntravel.

May 8, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely review and for choosing to travel with us again.

We’re so pleased to hear that both our booking team and route notes helped make your Provence holiday run smoothly, and that the GPX files proved useful along the way.

It’s wonderful that you enjoyed your stay at Hôtel du Poète, the walking routes, and your time in Avignon too.

We look forward to helping you plan another Inntravel holiday in the future.

Rated 5 out of 5 stars

Castles, Forests & Wines of Alsace

Castles, Forests & Wines of Alsace

The holiday was very good indeed. The countryside with its forests, vineyards and beautiful villages is very beautiful.

The walking was excellent and on the whole the walking notes provided were accurate. Having said that, the .gpx files proved invaluable a number of times where the notes were not clear. The weather was kind to us, not too cold and not too hot - perfect walking weather. I would not want to do some of the walks if the temperature was above 25c as unless you are in the forest it would be too hot to walk through the vineyards.

The Auberge du Brand in Turckheim was excellent. Very good service and exceptional food. Turckheim was our favorite village. So beautiful and many nice places to eat and drink. The hotel in Turckheim, the Hotel Des Deux Clefs, is just fantastic. Beautiful inside with its eclectic decor, friendly staff and an even more friendly cat (Pipa)! Although we did not have dinner there as we arrived on a Wednesday and so the restaurant was closed, we did have an assiette which consisted of cheeses, cold meats, salads and bread one evening. This was just right as we had had a big lunch during the day. We had a bottle of riesling grand cru with our light meal which was excellent and very reasonably priced. We would definitely stay in this hotel again.

Last but not least, the Entreprise Taxi Christophe Grob was excellent. Christophe was such a lovely man and more than happy to share his extensive knowledge of the area, its history, food and wine. He said that we can call him if we need anything at all.

May 8, 2026
Unprompted review
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Reply from Inntravel

Thank you for such a thoughtful review.

We’re delighted you enjoyed the beautiful scenery, excellent walking routes, and perfect weather conditions. It’s wonderful to hear that Turckheim and both the Auberge du Brand and Hotel Des Deux Clefs made such a lasting impression. We’ll also be pleased to pass your kind comments on.

We hope to welcome you on another walking holiday soon.

Rated 4 out of 5 stars

Travels by train in Puglia

Excellent itinerary in Puglia. All the selected locations were really interesting with lots to see and explore. It was as described in their brochure with our stay in the Palazzo degli Abbati in Matera particularly memorable.Trip notes and tips for each location were very helpful.

April 14, 2026
Unprompted review
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Reply from Inntravel

Thank you for your feedback!

We’re delighted you enjoyed exploring Puglia and that the itinerary lived up to expectations. We’re especially pleased that your stay at Palazzo degli Abati was such a memorable highlight. It’s great to hear the trip notes and local tips helped along the way.

We hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

Beautiful walking in the Dordogne,

We have been on a number of holidays with Inntravel and have not been disappointed by the quality of service received from first deciding on our walking holiday destination which can be quite difficult has there are so many excellent destinations to choose from. Once we have booked the holiday, the attention to detail with the organisation is excellent from the flights, taxi pickup, luggage transfers, hotels and meals, we have just returned from a walking holiday to Rocamadour. The walking maps and gpx files provided work well together to get the best from the routes provided as the notes have many points of interest or short detours which we have found well worth taking the time to make. We stayed in some lovely hotels in beautiful locations with outstanding meals provided. The people at all the hotels could not have been more helpful. The luggage transfers went smoothly with our bags waiting at each hotel we arrived at. The walking was superb with such variation of scenery, with many points of interest on the way. I would highly recommend this part of France to visit.

May 7, 2026
Unprompted review
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Reply from Inntravel

We’re delighted to hear you enjoyed your recent walking holiday in Rocamadour and that the routes, hotels, meals, and seamless organisation all helped create such a memorable experience.

It’s especially wonderful to know the walking notes and GPX files added value along the way.

We truly appreciate your recommendation and look forward to helping you plan another adventure soon.

Rated 5 out of 5 stars

Three cities and Ronda by train

We enjoyed our Inntravel holiday, exploring Spain's southern cities by train. The trains were comfortable, mostly on time, and high speed. It was a great way of seeing the countryside without having to drive.
We visited Seville, Cordoba, Granada and Ronda, finishing up in Malaga. Our hotels were all very comfortable, and perfectly situated for exploring the cities on foot. The walking and sightseeing notes provided by Inntravel were very useful and a good guide of where to visit.

April 20, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely review.

We’re delighted you enjoyed exploring southern Spain by train and that the hotels, routes, and walking notes helped make the trip so memorable.

We’re so pleased you had such a comfortable and relaxing experience throughout and we hope to welcome you back soon.

Rated 5 out of 5 stars

The isle of Gozo

Well planned excellent information and courteous staff. And although there was a minor change of plan at the last minute their emergency service was quick to help

April 13, 2026
Unprompted review
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Reply from Inntravel

Thank you for your kind feedback.

We’re pleased you found the trip well planned and our team courteous and responsive, especially in helping quickly when plans needed to change.

We really appreciate you taking the time to share your experience and hope to welcome you on another holiday soon.

Rated 5 out of 5 stars

Great route planning

Great route planning, excellent information package, pick-up from airport simplified everything, and I loved the hotels, a bit of luxury after a long day’s walking is so welcome! Helpful staff at the end of the phone line and you get to speak to an actual human rather than an AI agent, which is always a plus.

May 8, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely review.

We’re so pleased you enjoyed the route planning, hotels, and the ease of the airport transfer. It’s great to hear our team’s personal support made a difference too , we’ll be sure to share your kind words with them.

We hope to help you plan another walking holiday soon!

Rated 5 out of 5 stars

Another brilliant Inntravel Italian…

Another brilliant Inntravel Italian walking holiday - hidden Tuscany to the Ligurian Sea.
Beautiful locations away from the usual tourist hotspots
Fantastic accommodation, local food and wine .
Well organised and seamless transfers included in the package

May 4, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful feedback.

We’re delighted you enjoyed the hidden side of Tuscany and the walk to the Ligurian Sea, along with the accommodation, food, wine, and seamless organisation throughout your holiday.

We hope to welcome you on another Inntravel adventure soon!

Rated 5 out of 5 stars

Reliably first class walking holidays

Inntravel provide reliably first class walking holidays. They select comfortable hotels full of character and provide superb walking itineraries in every location. The support from first enquiry onwards is also excellent, led by friendly, knowledgeable staff.

April 26, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful feedback.

We’re delighted to hear you enjoyed another walking holiday with us. It’s especially pleasing to know that the characterful hotels, carefully planned itineraries, and support from our knowledgeable team all helped make your experience so memorable.

We really appreciate your kind words and look forward to helping you plan your next adventure.

Rated 5 out of 5 stars

Walking holiday

We've just returned from a walking holiday around Lake Iseo with Inntravel - I couldn't recommend them more highly. They find unspoilt locations and great hotels and provide all the information you need - both written and in gpx files - to do some rewarding and beautiful walks in the area. Everything was seamless, from the airport pickup and luggage transfer to the airport drop off at the end, and the hotel staff were extremely helpful too.

May 7, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful review. We’re delighted to hear you enjoyed your holiday around Lake Iseo and that everything ran smoothly from the walks and GPX guidance to the transfers and hotels.

We really appreciate your recommendation and hope to welcome you on another Inntravel holiday soon.

Rated 1 out of 5 stars

Inntravel no longer offering good value pricing

Having been a loyal customer of Inntravel for a number of years (My next Inntravel holiday is imminent) I had intended to book another trip today. The price of this trip, quoted during a phone call, has increased by almost 21.5%, versus the current brochure price - Inntravel brochure pricing is "From" a stated value, recognising that the price excludes any air travel costs. I was advised by Inntravel's consultant that the quoted price is "In line with our latest/current reservations system" - whatever that supposed to mean - but it's simply opportunistic price hiking, without a justifiable reason. I'm very sad to say that our already booked holiday will be our last with Inntravel. There are other companies that now have better pricing structures.

May 13, 2026
Unprompted review
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Reply from Inntravel

Thank you for your loyalty to Inntravel over the years, and we’re sorry to hear of your disappointment with your recent quotation.

Our brochure prices are “from” prices and can vary depending on factors such as availability, seasonality and supplier costs at the time of booking. However, we appreciate that the explanation provided during your call was not as clear as it should have been, and we understand your frustration.

We value your feedback and are sorry this experience has affected your confidence in travelling with us.

We do hope you enjoy your upcoming holiday.

Rated 5 out of 5 stars

Walking the Dordogne Valley

We just recently completed a long distance walking tour in the Dordogne Valley in France from Meyronne to L’hospitalet(Rocamadour). Inn Travel met all of our expectations and more.Seamless organization from the start of our enquiry process, right up to providing excellent descriptions of all the walking trails, to perfect luggage transfer with all luggage being there for us in our rooms upon arrival.The selection of hotel accommodation was superb.In our first village of Meyronne we stayed in a chateau, eating Michelin star quality food served expertly ‘à la francaise’’ overlooking a lovely valley.This quality continued on our second village stop at Pont D’oussey in the village of La Cave where once again suppers and breakfasts were of superior quality with wonderful picnic lunches provided. A different flavour of down home cooking and family run hospitality awaited us in Cales at Le Petit Relais Auberge where as luck would have it there was a fabulous Flower Festival happening on May 1st while we were there. Our final stop at Le Troubadour a hotel in L’Hospitalet, just a short walk from Rocamadour, was very special as being somewhat off the beaten path it was peaceful with friendly staff who even took us to the train station at the end of our stay just to be nice.Staff were definitely a special highlight… always friendly and helpful with a good knowledge of English for those who need such language help. Very nicely set up with well marked trails showing the way clearly and loved having the option to spend more than one day at each location to allow for a nice extended walk around each village. The weather was perfect which was a bonus but trails were easy to follow with the addition of walking poles a great help. Spring is a lovely time to do this tour, beautiful Spring flowers were in abundance all along the way with temperate weather making it pleasant for sure. It was very quiet, we never really met other walkers until we hit Rocamadour which is very popular. Wonderful, peaceful experience of nature, with all the amenities that inn Travel provided to ensure maximum comfort throughout our lovely experience of walking in France.

May 4, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderful review.

We’re delighted to hear you enjoyed your Dordogne Valley walking holiday and that the accommodation, food, route notes, luggage transfers, and local hospitality all helped make the experience so special.

It’s lovely to know you appreciated the peaceful spring scenery and unique village experiences along the way.

We hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

Walking in Catalonia with InnTravel

We just finished a wonderful hike on the Costa Brava in Spain-Countryside to Coast! Fantastic walks, absolutely stunning scenery, wonderful hotels who served us really good food, and everyone was so very nice! Our plane from DC was delayed so we missed our train from Barcelona to Girona. But in true amazing InnTravel fashion, when I looked on my phone, they had already issued us new tickets for the next train! This company is really the best-we plan to continue doing their great hikes until we can walk no more!!!!!

April 24, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback!

We are so pleased to hear you has such a great time in Catalonia. Our partners sure know how to make a holiday special and we are thrilled to know how good the food was.

I am sorry to hear of your flight delay, however it's great to hear you were sent replacement train tickets so promptly!

Thank you for travelling with us and we would love to welcome you on another Inntravel adventure in the near future!

Rated 5 out of 5 stars

We have done quite a few trips now with…

We have done quite a few trips now with InnTravel, our most recent one was in the mountains near Alicante. We loved the walks and hotels were great as well.
We saw two red squirrels and numerous golden eagles.
This was one of our best trips through InnTravel.

April 16, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely review!

We are so pleased to hear this was one of your best Inntravel adventures to date! The rugged mountains of Alicante continues to be one of our top holidays - and with good reason. It sounds like you had a real feast for the eyes with all the wildlife you encountered!

Once again, thanks for travelling with us and we hope welcome you back on another Inntravel holiday in the future.

Rated 5 out of 5 stars

Highly recommended company for walking holidays

Just returned from our 7th Inntravel trip, this time to Wensleydale in Yorkshire. Wonderful. As always, the accommodation was just right, with great walking notes and suggestions, and seamless luggage transfer. Excellent value for money. I hope to plan an 8th trip soon.

April 19, 2026
Unprompted review
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Reply from Inntravel

Thank you for your kind words!

We are truly pleased to hear how much your enjoyed your trip to Wensleydale. Yorkshire is a wonderful place - although we might be a bit biased!

It's great to hear you're looking to plan your 8th trip soon. Once you're ready to book, give our sales team a call and one of our friendly travel experts will be more than happy to help.

Rated 5 out of 5 stars

Great walking holiday

Great walking holiday, all the organisation was perfect. Great walking instructions and hotels we all great.

April 17, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely feedback!

We are delighted to hear what a great holiday you had.

We truly hope to welcome you on another Inntravel adventure in the future.

Rated 1 out of 5 stars

Disappointing stay in Soller

Having had a really enjoyable stay at C'as Curial in Soller last April we were very pleased to be able to book the same hotel this year. However we were devastated to find on arrival that no room was available. After a lot of discussion with the owner and Inn Travel we were found a room at the Gran Hotel, which is a nice enough business hotel, but doesn't have the rural location or character of C'as Curial. If it had been practical we would have caught the next flight home. We shall not be using Inn Travel again.

April 20, 2026
Unprompted review
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Reply from Inntravel

Thank you for your feedback.

We are truly sorry to read about your experience and understand how disappointing this must have been, especially after your previous stay.

A member of our team has been in touch with you this morning to understand more about your experience. Please do be assured that we are looking into this further and will provide you a full update following our investigation.

Once again, thank you for taking the time to share your feedback, and for providing us with the opportunity to restore your faith in Inntravel.

Rated 5 out of 5 stars

We’ve been holidaying with Inn Travel for over 10 years

We’ve been holidaying with Inn Travel for over 10 years , most recently walking near Soller, Majorca staying at C’as Curial, a wonderful family run agroturismo, comprising 14 characterful suites nestled within an ‘orange farm’. Inn Travel choose great places to stay, many ‘off the beaten track’ or hidden gems
The walks are graded 2, and we appreciated the walking notes with additional information about the area.
We appreciated Inn travel contacting us to ensure that we’d arrived safely as apparently there was an Air traffic control strike in parts of Spain.
Overall another great holiday with Inn Travel and Ca’s Curial is worth the upgrade if you want a beautiful setting, and relaxation between adventurous walks .

April 25, 2026
Unprompted review
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Reply from Inntravel

Thank you for your lovely review!

We are so pleased to hear what a great time you had in Mallorca. C'as Curial is a real gem, we're glad you enjoyed it.

10 years with Inntravel is a real achievement and it doesn't go unnoticed, we truly appreciate your loyalty over all the years!

We hope to welcome you on another Inntravel adventure in the near future.

Rated 5 out of 5 stars

Inntravel exceeded our expectations.

My wife and I recently went on a self guided cycling trip to Catalonia with Inntravel. We had not used them before and we had no personal recommendation. So did not know what to expect. The trip turned out to be way better that anything that we could have expected. The information provided including GPX files made navigating easy. The hotels were again above expectation. Madramanya was a wonderful old farmhouse tastefully upgraded to the highest standard, the food at Mas Rabiol was the best we ate anywhere in Spain, the Costa Brava hotels were excellent with extremely helpful staff and good food. Being with Inntravel seemed to give one a privileged status. The service from the bike provider was excellent. He respondent to an issue very quickly even though it was the weekend and the problem (lost key) was entirely our fault. I look forward to another trip with them in the future.

April 13, 2026
Unprompted review
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Reply from Inntravel

Thank you for your wonderfully kind words!

We are so pleased to hear how much you enjoyed your cycling adventure in Catalonia - our suppliers truly know how to make a holiday special!

We look forward to welcoming you on another Inntravel adventure in the near future.

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