Very comfortable and tough. Unfortunately despite supposedly being waterproof my feet got wet walking through wet grass which is very disappointing given the price of the boots and the presence of gor... See more
Company replied
Location
Switch location2 King Street, DE45 1DZ Bakewell, Derbyshire, GB
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The assistants in the store were really helpful and knowledgeable. They went the extra mile to make sure we were happy with our purchase. We only went in for walking boots for my husband - and ended u... See more
Company replied
The sales lady in the Bakewell shop was very helpful and knowledgeable. Brought the Roclite™ Mid GTX Mens online at the same discounted price and delivery was very quick. The boots are comfortable... See more
Company replied
Outstanding customer service It was my first visit to this shop and I was so impressed with the knowledge and friendliness of the lady who served me. She was just so helpful in assisting me to pur... See more
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Company details
Written by the company
Forged in the fells of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion
Contact info
2 King Street, DE45 1DZ, Bakewell, Derbyshire, United Kingdom
4.8
Excellent
141 reviews
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Very friendly and helpful members of…
Very friendly and helpful members of staff. Had a lovely chat. Didn’t have my husbands size of vest but again very helpful at getting one ordered straight away. Great experience
May 1, 2026
Reply from INOV8 - Bakewell
Hi Lucy ,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
Thanks you the Bakewell store team for…
Thanks you the Bakewell store team for their helpful advice on my recently purchased TrailFly 2s.
March 21, 2026
Reply from INOV8 - Bakewell
Hi Tim,
Thank you so much for taking your time to leave this review. We really appreciate it :)
All the best,
the INOV8 team
The assistant who looked after us was…
The assistant who looked after us was so helpful with advice about the products and general information on what we would need for our first walking holiday.
We came away feeling more confident about the items we would need to purchase and how to use them. will definitely be visiting again.
April 30, 2026
Reply from INOV8 - Bakewell
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Best wishes,
The INOV8 Team
Reply from INOV8 - Bakewell
Hi Phillip ,
Thank you so much for taking your time to leave this review. We really appreciate it :)
All the best,
the INOV8 team
Extremely friendly and helpful staff
Extremely friendly and helpful staff, will definitely be back there soon
April 25, 2026
Reply from INOV8 - Bakewell
Thank you so much for the great review Richard!
Best wishes,
the INOV8 team
Very friendly team
I’m a long time inov8 customer and the Bakewell store always has great customer service - I always enjoy popping in.
April 25, 2026
Reply from INOV8 - Bakewell
Hi Kamal,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience at our Bakewell store.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
Great range of products with…
Great range of products with knowledgeable and friendly staff.
April 23, 2026
Reply from INOV8 - Bakewell
Thank you so much for the great review Julian!
Best wishes,
the INOV8 team
Impressive
A delightful, friendly but highly observant assistant - Victoria - measured my feet meticulously then talked me through the range of innov8s relevant to my chosen activity and foot shape. The result was I bought a pair of fell running shoes half a size bigger than I would have ordered which fit my quite complicated foot shape like a glove.
Very impressed with this level of service.
April 20, 2026
Unprompted review
Reply from INOV8 - Bakewell
Hi Rosie ,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience, we will be sure to pass your lovely feedback to Victoria :)
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
Had an amazing experience in your…
Had an amazing experience in your Bakewell shop today, the lady that served me is an absolute asset to you.
April 20, 2026
Reply from INOV8 - Bakewell
Hi Lesley,
Thank you so much for leaving this great review! We hope you will continue to enjoy your INOV8 kit.
With thanks,
the INOV8 team
Great to have an INOV8 shop in Bakewell.
Bakewell is a very nice retail unit and it was a very easy experience. I knew what I wanted before visiting the shop but I wasn't sure of the sizing. This is why high street retail is better than online - for relatively expensive purchases that need to fit well to the person.
April 1, 2026
Reply from INOV8 - Bakewell
Hello.
Thank you for taking the time to write a review.
We're pleased to hear you were happy with the service in our Bakewell store.
Best wishes.
The INOV8 team
INNOV8 Bakewell
INNOV8 Bakewell
A great experience made even more pleasurable by Chris who was knowledgeable, welcoming, and very personable. A full range of stock and sizes offered, time spent discussing the different products and their merits. A thorough knowledge of running from a fellow runner. Highly recommended.
April 12, 2026
Reply from INOV8 - Bakewell
Hi Julie.
Thank you for taking the time to write a review.
Its great to hear you were happy with the service in the Bakewell store. We will be sure to pass your feedback onto Chris and the stores team.
We hope you enjoy your INOV8 kit.
Best wisahes.
The INOV8 team
Great staff
The staff member was very friendly and knowledgeable, very chatty and was clearly enthusiastic about her job!
10/10 would recommend!!
April 13, 2026
Reply from INOV8 - Bakewell
Hi Kyle,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
Friendly staff in the store
Friendly staff in the store were on hand to give their personal opinions on the jacket I was looking at which helped guide my purchase.
April 12, 2026
Reply from INOV8 - Bakewell
Hi Karl,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
Reply from INOV8 - Bakewell
Hi Kate.
Thank you for taking the time to write a review.
Its great to know you had a good experience in store.
Best wishes.
The INOV8 team.
Reply from INOV8 - Bakewell
Hello.
Thank you for taking the time to write a review.
Its good to know you were pleased with the service in our Bakewell store.
Best wishes.
The INOV8 team
Reply from INOV8 - Bakewell
Hi Mike ,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
Store assistants were really helpful…
Store assistants were really helpful and efficient.
Great to be able to purchase coffee in the store too.
April 3, 2026
Reply from INOV8 - Bakewell
Hi Fiona,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
Great trail running jacket
The rain jacket I bought for trail running is perfect. Lightweight, waterproof and packs down small. Great bit of kit
March 31, 2026
Reply from INOV8 - Bakewell
Hi James ,
Thank you so much for leaving this great review! We hope you will continue to enjoy your INOV8 kit.
With thanks,
the INOV8 team
Great staff
Great staff, answered all my queries and persevered with me trying on different sizes and then retrying on all the sizes. Will be back for future requirements
March 29, 2026
Reply from INOV8 - Bakewell
Hi Dean, Thank you so much for taking your time to leave this review. We really appreciate it :) All the best, the INOV8 team
Reply from INOV8 - Bakewell
Hi Patrick ,
Thank you for taking your time to leave us some feedback. It is great to hear you and Rocky are happy with your shopping experience!
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
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