Very comfortable and tough. Unfortunately despite supposedly being waterproof my feet got wet walking through wet grass which is very disappointing given the price of the boots and the presence of gor... See more
Company replied
2 King Street, DE45 1DZ Bakewell, Derbyshire, GB
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Very comfortable and tough. Unfortunately despite supposedly being waterproof my feet got wet walking through wet grass which is very disappointing given the price of the boots and the presence of gor... See more
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The assistants in the store were really helpful and knowledgeable. They went the extra mile to make sure we were happy with our purchase. We only went in for walking boots for my husband - and ended u... See more
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The sales lady in the Bakewell shop was very helpful and knowledgeable. Brought the Roclite™ Mid GTX Mens online at the same discounted price and delivery was very quick. The boots are comfortable... See more
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Outstanding customer service It was my first visit to this shop and I was so impressed with the knowledge and friendliness of the lady who served me. She was just so helpful in assisting me to pur... See more
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Forged in the fells of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion
2 King Street, DE45 1DZ, Bakewell, Derbyshire, United Kingdom
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I have two pairs of Roclite shoes now, both colours and am set to get another in the next few months. I’ve transitioned from big heavy walking boots for hiking to shoes and after trying many different makes I tried Inov8 Roclite and can honestly say I won’t use any others now.

Reply from INOV8 - Bakewell
Shocking QC. Onto my third pair of g400v2 and they get worse each time. I’ve got a pair of GTX trainers too which if I’d paid full price I’d be disappointed.
My latest pair of G400s have lasted all of 4 months and for most of that time I’ve been wearing my trainers. They’ve probably only done 100 miles.
Unless you’re a very casual hiker, walking on flat, paved paths, I’d give owt from Inov8 a wide berth. If you go to Wales, the Lakes or Scotland and are into proper hiking, forget it 👎

Reply from INOV8 - Bakewell
Purchased instore to ensure perfect fit but my size wasn't in stock. The store ordered online, I received my 'renovate' discount and shipping was free. Great service

Reply from INOV8 - Bakewell
What do I love about INOV8? Firstly I love the products, the materials always make us feel we are buying quality items (several running tops don't get used for running as they are too good and get worn out and at work). The online service with it's price match promise is superb and you not only say it, but deliver it! We often go to the shop in Bakewell, the staff are genuinely friendly, helpful and knowledgeable. Having runners who speak and sell to runners (hikers too), is fantastic. There is little worse than trying to buy from a store where the staff do not know, or particularly care about the subject and equipment they are supposed to be selling. Offering no advice, or worse, bad advice to people trying to make an informed choice. Never the case with INOV8. We also like the after sales support and confidence that if there is an issue, we will be taken seriously and taken care of. INOV8 are a model, in my mind, of what a brand needs to be in order to be truly successful. On a side note and only my opinion, the general change I have seen from the 8 shaped like a foot, to the number 8 is a winner. In conversations with other runners / hikers or people at work when I'm wearing your kit, the INOV8 is easier to understand. I fear that when people are unsure how to pronounce a brand, they steer clear of it to save themselves from looking silly should they pronounce it wrong.
Please do not follow the crowd with the massive soles we are seeing on many other running brands! The closer we can keep to barefoot running the better , ask any good physio, However, I love rock plates for off road, grip for all surfaces and waterproofing for comfort, whilst still gibbering on about barefoot running (I'm sure you understand, well, I hope that you do anyway). :)
Please keep up the good work, don't change your principles and I with INOV8 all the best of luck as your brand and your story grows and grows.

Reply from INOV8 - Bakewell
Absolute 1st class customer service,
Chris thank you for all your help and the 3 visits we made 😂
From having a coffee to the staff knowing their technical stuff about the equipment and what is best for the activity you are doing. Value for money. The best walking boots I have ever owned & comfortable effective clothing brought for the family.
Dogs also welcomed with water inside and a couple of dog treats from the Staff 🙌🏻

Reply from INOV8 - Bakewell
I am writing to express my appreciation for the outstanding service I received at your Bakewell store on the morning of Friday, August 17th. I purchased a men’s Stormshell jacket and a long-sleeved base layer, and I was thoroughly impressed with the experience.
The gentleman who assisted me was exceptionally knowledgeable about the products. He answered all of my detailed questions with confidence and provided valuable insights that helped me make an informed decision. His expertise and customer-focused approach made my shopping experience both enjoyable and efficient.

Reply from INOV8 - Bakewell
As Anthony Phillip Raymond, Mariana is my significant other. I’ve been a quiet ambassador for over two decades now. My oldest brother is a Master Trainer who moved over to Vivo Barefoot. No judgement. I’ve remained with Inov-8 ever since I’ve been introduced by him. I will always, until my last day be a supporter of Inov-8 as the foundation is for true development in strength. Thank you guys and gals for continuing this marathon.

Reply from INOV8 - Bakewell
I’m new to Inov8 as a brand, however, I’m delighted to say they are the most comfortable trainers and walking boots I have ever had the pleasure of wearing. I wore the walking boots straight out of the box, and the walking trainer/shoes and had no blisters, no discomfort and my legs didn’t feel like they’d walked 12.5kms ! Recommend the brand to everyone and I just went with my usual size which fits perfectly and standard width, even though my feet are on the wider side. Great products !

Reply from INOV8 - Bakewell
I visited the Bakewell store on Sunday and they had just closed but the store manager was incredibly generous with his own time and opened up for us allowing us time to try on shoes and make a purchase. He also shared a money off deal allowing more time to make a second purchase so that I could benefit from this offer. Great shoes purchased and advice given. I wish I lived closer to be able to join their weekly store runs. Thanks again we will be back!

Reply from INOV8 - Bakewell
Visited the Bakewell store today and received a warm friendly welcome. I’d already received a reply from Chris to my previous days email enquiry on availability of my shoe size in the trail running shoes I wanted to try. Both Chris and Katie were extremely helpful and knowledgeable, allowing me to make a decision to purchase a pair of Mudtalon Speed. Looking forward to getting out on the trail and trying them out. Thanks guys !!

Reply from INOV8 - Bakewell
The staff at the shop were extremely helpful and they had good knowledge of the products they were selling, also had a great selection to choose from

Reply from INOV8 - Bakewell
Best trail running shoes I've ever bought. This is my sixth consecutive pair, they're good for about 18 months/two years over multiple marathons and all the training. Service is great as well.

Reply from INOV8 - Bakewell
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